Apple ID on El Capitan does not work at all

I'm having this problem when I try using Apple's bug report page and also when trying to use apps bought from the App Store. I get a pop-up message telling me I bought them on another computer (which I didn't) and that I have to sign into my Apple account to be able to use them, but it won't let me type in my password! I'm also fed up with iTunes freezing and having to be force quit. Then there's the lack of sound in Mail (apart from the whoosh when I send a message) and the same problem in iCal. I don't care much about the Mail problem, but I NEED sound when iCal sends me a reminder because there's a good chance I'm right at the other end of the house. I'm seriously thinking of returning to Yosemite. I had no problems with that.

This saved the day for me. Many Thanks!!!

aPenguin, you saved my life!

But after first try issue was still unresolved, then I used pkill for all (pkill -9 -f *), then 'rm $HOME/Library/Accounts/*' again and it works now.

After installing the OS X 10.11.2 update yesterday, the App Store sits with a blank window and a rotating activity indicator in the upper-left-hand corner. aPenguin's instructions made no difference, though I did have to re-enable accounts for Mail and tell iCloud to resume syncing Contacts and Calendar items.

I tried logging in with another admin account. The App Store worked fine there.

I rebooted in safe mode (space bar held down during boot). This took a very long time and never displayed the Finder screen, so I shut off the machine (held the power button until it shut off) and restarted NOT in safe mode. Again took a long time to boot, but eventually made it this time, and now the App Store works. Go figure.

The fix I´d found worked fine for me but my problem app stor spinning forever retuernd and now Apple has removed the root login so I´can't run the fix again

😟 sudo ask for the root password an it won't take it 😟

The fix was

aPenguinOct 25, 2015 9:10 AM Re: Apple ID on El Capitan does not work at all
Re: Apple ID on El Capitan does not work at allin response to anonymoussirHelpful

The following procedure worked for me. Please note that it will delete your Apple ID account information for the current user and you will need to log in again.

• if the App Store is opened and stuck in the login process, force close it
• open the Terminal
• issue the following commands:

  • sudo pkill -9 -f Account

  • sudo rm $HOME/Library/Accounts/*

• open the App Store and log in

Thanks aPenguin! I've only been looking for this solution for a couple of months. Off and on of course but none the less. This was a great help! Good work and thanks!!!

I love you!

Went along to the Apple Store last Monday as the Serial Number wasn't loaded when I had a new logic board fitted 2 years ago. As soon as the serial number was in, everything worked with logging into iTunes, AppStore, iCloud etc.

That really worked, thanks!

thanks a lot. This helps me very well

I am having the same problem on my iMac at work. The problem is resistant to rebooting in Safe Mode and to a PRAM reset. I am becoming convinced that El Capitan is a covert recruiting device for Windows. I have never had more grief from a OS "upgrade".

dude, I would really appreciate your help. I deleted iCloud Account files and the folder. So this folder can't be found again (Users/**********/Library/Application Support/iCloud/Account) What do I do

While this helped me immediately, it was not lasting after reboot (as others mention below).
In fact, my missing serial number was the source of the problem and the link Magicmogwai provided did help.
Thanks all!

THANKS!!! After searching the web, this was the one solution that worked for me. Thanks again for the great support here!!