hello, I'm trying to make the switch from my Samsung S5 to the iPhone 6S by using the move to iOS however I can't get the devices paired.
I Get to the point where I have the code on my new iPhone 6S, enter this on to my Samsung yet they do not connect.
Both phones are connected to the same wifi until the code is displayed.
Any ideas?!?
iPhone 6s
Hey everyone.
My mom just got an iPhone for the first time and needed to transfer data from her Android (Samsung Galaxy Note 5) to iPhone (8 Plus). We struggled for hours trying to get the phones to connect. We tried airplane mode and restarting both phones, but that didn’t work. Finally, I realized that the Android had the “Smart Network Switch” WiFi option on, and that was why it kept disconnecting from our WiFi and thus interrupting the transfer. Once we turned that off, everything transferred fine.
I hope this helps!! (:
-Lauren
I had to reboot both devices and put my android in airplane mode
This helped, thanks!
worked for us also! thank you!!! customer service was horrible at apple they had no clue!
I'm having the same issue, mines is stalling at 26%. Was wondering if yours has worked and how you did it?
Sorry almost a year later. By you need to make sure smart network switch is turned off on the android device. Sometimes this option is buried in advances wifi settings
Move to iOS from Android Not Working
