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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
hello, I'm trying to make the switch from my Samsung S5 to the iPhone 6S by using the move to iOS however I can't get the devices paired.
I Get to the point where I have the code on my new iPhone 6S, enter this on to my Samsung yet they do not connect.
Both phones are connected to the same wifi until the code is displayed.
Any ideas?!?
iPhone 6s
There's another thread about this -- try putting your Android device into airplane mode so it doesn't kick off the wifi network during the process. We had to restart the Android phone because it was still having problems keeping connected even in airplane mode initially. After the restart, we got to the page to select what data to transfer, and the phones stayed connected and transferred data as advertised.
I had to reboot both devices and put my android in airplane mode
This helped, thanks!
worked for us also! thank you!!! customer service was horrible at apple they had no clue!
I'm having the same issue, mines is stalling at 26%. Was wondering if yours has worked and how you did it?
Sorry almost a year later. By you need to make sure smart network switch is turned off on the android device. Sometimes this option is buried in advances wifi settings
Move to iOS from Android Not Working
