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El Capitan Frozen After Sleep

I have an early 2015 Macbook Pro that I recently upgraded to El Capitan. It wakes from sleep fine when it has been closed for a short amount of time, but if it is in sleep, say overnight, when it wakes, the keyboard and mouse are unresponsive. This leads me to having to restart my computer daily now. Does anyone know any fixes for this? Thank you.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 6, 2015 6:48 AM

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236 replies

Jul 3, 2016 12:09 PM in response to zcolbster

I have a 2015 macbook and have been running into similar issues. I have had it for about 5 months. I've reset SMC once, but am not convinced the other recommended actions will make any difference, as wake time is random.


At this point, as an experiment, I have disabled blue tooth b/c I have no need for that connectivity. My machine has a screen saver and file vault enabled. At home I have rather old airport as wifi-base and time machine backup (half suspicious an interrupted backup is causing problems).


System Version: OS X 10.11.5 (15F34)

MacBook (Retina, 12-inch, Early 2015)


Waking from sleep is problematic. It may be instant, 20 seconds, or 5 minutes or longer. Infuriating can only begin to describe this situation, as I have no idea if I have brick or can do work when commuting. I may work on my machine at home, close the lid to fetch a coffee and work a bit from whatever coffee-shop only to enjoy my brick will drinking coffee. Or have something to do.


Or, after walking home, open the lid had have it take 7 minutes to wake. Access to power makes no difference. If I plug in power, I get a chime, but the box is otherwise dead to me and I get to wait until the device decides to power up the keyboard and screen...


Notably my old 'cheese-grater mac pro' is working on el-capitan and has no issues waking. I'd rather not try to use this as a mobile device.

Jul 3, 2016 12:18 PM in response to teacup775

One other possible note of interest: I am running a couple IDEs (certainly not xCode, ugh). I noticed that the battery would drain down if a debug session was active, as though the system never got around to suspending the network tasks.


Resume from sleep was just as problematic, but notably I could leave home with 85% battery and on wake have 44%. The battery doesn't drain that fast while I am actively working on the 'book.

Jul 9, 2016 6:22 PM in response to CoyoteTim

Actually, I don't quite know how to say this, but the problem has suddenly disappeared on it's own. So weird. I haven't done anything at all. Haven't updated any software or anything. As quietly as the problem arrived....it left! I have no explanation. Perhaps some corrupted file or something got deleted or overwritten or something. Because I stuff doesn't just cure itself. So, I'm hoping that this doesn't come back! I've been not freezing up for a couple of weeks now. I hope everyone else gets their problem resolved too. Sorry I can't tell you all what went right.

Jul 25, 2016 1:04 PM in response to cheeky-monkey

I'm at least semi-convinced this issue was affecting my MacBook Pro through VMware. I contacted VMware, they appear "unaware" of any ongoing or existing issues. However, removing Fusion 8 Pro fixed the problem, at least temporarily. I finally did a complete wipe/format/reinstall and the issue did not reappear until I reinstalled Fusion 8. Reset NVRAM and SMC, issue returned after launching Fusion 8, especially with Unity mode (Coherence for Parallels users). I submitted a bug report to VMware but who knows if/when/how they'll fix it.**


Removing Fusion 8 alone did not resolve the issue, it required a reset of the SMC before the issue went away. You may want to reset the NVRAM, too, for good measure.


I've done a second wipe/format/reinstall of OS X with 10.11.6 and the issue has not reappeared. I'm not willing to chance testing it with Fusion again, though.


**My experience with VMware's technical support for Fusion was nothing short of abysmal. Should you contact them, I wish you the best of luck.

Jul 25, 2016 1:26 PM in response to zcolbster

This affected my early 2011 MBP every time it slept or I shut the lid, but after the 10.11.6 update (day it was released) the problem stopped for one week, then returned for one day, but has not happened again since. It seems whatever was going on is something in the OS. Hopefully further debugging will resolve the issue for good.

El Capitan Frozen After Sleep

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