Congratulations you have won an iPhone pop-up

No permanent solutions have been posted, only temporary fixes. Most of us know we can swipe up to get rid of the current pop up. The problem is, another pop up will come back the next time we visit a random site. We’re all trying to find out how to permanently eliminate this problem - and no permanent solutions have been offered.

As previously stated, all the steps in your link have been taken. Every. Single. One. And those steps do NOT prevent the popups. And we all know we can swipe up to get off the screen, and/or put the address in the address bar again. Just like we know we can hang up on robocallers. Hanging up on the calls don't lessen the annoyance that the calls happen in the first place or prevent them from happening again. We are looking for ways to STOP these popup ads from happening in the first place. Preventing them before they happen, not just getting off the screen when they do. As also previously stated, AdBlock, while it works, is more trouble than it's worth, because it blocks EVERYTHING.

INCLUDING the step of installing an ad blocker? Which absolutely, positively, stops these ads from popping up?

I haven't found that AdGuard blocks everything. In fact, I don't even notice it's there, and it is extensively customizable. I haven't tried AdBlock, so I can't comment on it. There's also 1Blocker, which a lot of people like.

I guess you haven't read far enough to know that these are NOT pop-ups. If they were the built in pop-up blocker would take care of them. The are site redirects to a different web page that is designed to LOOK like a pop-up. As long as you just close the window and don't tap on them they will not recur, except on the site that hosts this malware. And you need to avoid the site, and/or notify the webmaster of the problem.

Good advice on AdGuard. I'll try that one. I always just swipe up and don't click on it, but I still get them appearing (ok, not "popping up") CONSTANTLY. I've lost count of the number of sites they appear on. I don't have time to contact the webmaster of every site, nor do I have any clue how to do that, It happens to me at least once a day on all different sites. But if AdGuard works, I'm in. 🙂

I certainly have no plans to suffer, but at the same I have followed every step that has been offered without success. Unfortunately, I’m an old Mainframe COBOL programmer, so I rely on the expertise provided in this forum. From what I can see, I agree it is a web redirect (noting that the URL changes to a .TOP extension) rather than I pop up. I hope a solution is found, and will continue to monitor these posts.

A pop up blocker will not work on redirect since it is not a pop up. It did not work on my Android and will not work on my iPhone. The redirect goes to the scam page from the webpage, not as a pop up.

Have you run Etrecheck and Malwarebytes for Mac? Do you see any extensions that you don't recognize in both browsers?

So do you plan to continue to suffer, or to just follow the few simple steps that have been posted to fix it? How to block pop-ups in Safari - Apple Support

And you followed ALL of those instructions? Including

• Double-pressed the HOME button and swiped up on Safari?
• Went to Settings/Safari and cleared History and Website data?

These are phishing scams. Do not click on any of the links nor call any telephone numbers.

Identifying fraudulent "phishing" email

Beware of Browser Pop-Up Tech Support, Phishing Scams

Phishing & Other Suspicious Emails

Report phishing email to abuse@apple.com.

Remove Browser Pop-up Problems

Malwarebytes Anti-Malware 1.0.1.7

Adblock Plus 1.8.9, GlimmerBlocker, or AdBlock

Remove adware that displays pop-up ads and graphics on your Mac

How to remove the FlashMall adware from OS X

Helpful Links Regarding Malware Problems

If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and MalwareBytes for Mac. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.

Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.

Fix Some Browser Pop-ups That Take Over Safari.

Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.

Quit Safari

Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.

Relaunch Safari

If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.

This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

Sorry.

iDevice Safari Phishing Adware Pop-ups

Your device does not have a virus. You can fix this as follows:

Kill Safari by double-tapping on the Home button. Locate Safari in the task bar, then slide the Safari mini-page upwards so it vanishes.

Tap Settings > Safari > Clear History and Website Data. Next, locate Security section and slide the “Block Pop-Ups” switch to the On position.

Press the Home button to return to your Home screen.

If this doesn’t help, then reset your device. It won't delete your data. Press and hold down the On/Off button and the Home button until the display turns off and returns with the Apple logo showing.

Alternatively, follow these instructions to reset your device: Restart your iPhone, iPad, or iPod touch - Apple Support.

See: Phony "tech support" / "ransomware" popups and web pages

While your message is different, the solution is the same.

See Scam Web Pages on iPhones: How to Get Rid of Them.

I am suffering the same issue. I can’t even uninstall safari!