Becker map pilot

1. I couldn't find it in 2013 when I first got a MacPilot unit, maybe it was added later.

2. You shouldn't post links that lead to automatic downloads. Post the page that has the download link.

1. When we bought for my wife her previous C class beginning of 2011, we were already able to update that immediately.

2. Normally I dont, but I posted the direct link on the site as I am not sure that you can follow German, the only part of the site known to me.

Have a nice weekend

Leo

Hi Dob1811, I sent the following email, will post their response.

Hi,

I’ve recently purchased a Mercedes A class that came with Becker navigation. I’ve downloaded and installed the content manager and when I try and use it the software does not detect the Becker device.

I have read on forums that there is a compatibility issue with the latest version of OS X (El Capitan). Is there a work around and when will this issue be fixed.

Kind Regards,

David.

link to forum - https://discussions.apple.com/thread/7276176?answerId=29634605022#29634605022

Here is the response. Pretty disappointing, essentially they are saying the Apple is responsible for the issue.

On 18 Jan 2016, at 8:43 PM, Becker MAPPILOT Service <service@beckermappilot.com> wrote:

Dear Customer,
thank you for your request:

OS El Capitan is having trouble detecting the Map Pilot as well as other devices.
An Apple update should solve soon the problem.
We will contact you as soon as a solution to this issue arises.

If possible, try updating using another computer (OS) or contact for support your Mercedes Benz Dealer.

To get your Map Pilot recognized please try the following steps:
On the Map Pilot (already disconnected safely from your computer)

Press the Reset button at the side of the device. Wait five minutes for the system to boot up.

On the COMPUTER:

• Disconnect temporally Antivirus programs from the computer. They tend to obstruct the download of the software or the detection of the Map Pilot. Relax the security settings on the computer.
• For Mac computer adjust please the Security & Privacy Setup to allow Apps/Software downloaded from anywhere. OS El Capitan is currently not detecting the Map Pilot.
• For Windows 8.1 you might need to connect the Map Pilot before the computer is boot up.
• Start the program Content Manager and connect the Map Pilot when the program ask you to; the recognition of the device can take 4-5 minutes.
• If still nothing happens, please try to use a different USB-cable/ USB-port. Sometimes a Power USB-Hub also helps
• Used if possible another computer
• Check if the computer detect now the Map Pilot as an external drive : Becker MP.
• If the program still doesn`t detect the device, press gently the reset button again, with the Map Pilot still plugged to the computer, and wait several minutes.

If still the Map Pilot is not detected, take out the battery (Slider backside) and wait at least 2 hours before putting them back and trying again.

We hope, now the device will be detected.

I'm sick of companies charging money for their product and not willing to pony up $99 to get proper developer license.

When installing the mac version of the Content Manager it showed up as "unidentified developer" on top of that asking for root access during the install is a clear indication they do something that most likely not allowed by Apple.

Becker are on their own here. I doubt that Apple will do anything to support them (and rightfully so).

Hi.

Just joining this thread now. I also have a Becker device and it's now effectively unsupported with a Mac. 😠 It's a sad state of affairs that Becker cannot keep pace with Apple operating system releases. I emailed for support/suggestions (thank you for the address) but I'm not holding my breath.

My thoughts:

1. For Becker (if they're listening): MicroSD? Even if Becker maintains that this is an "Apple problem" with respect to the USB connection/detection, Becker has it in their own power to offer an alternative form of content updates to their customers via the MicroSD card slot. Personally, I would accept this as a workaround until USB support is there for Mac.

2. For the community: Wine? If any of you are familiar with Wine, WineHQ, WineBottler, and related products ... it may be possible to get the Windows (XP?) version of Becker Content Manager running under Wine on a Mac. I just spent 10 minutes trying it (with WineBottler) and while it seemed to "install" (packaged into a Mac .app bundle), it did not run. There are so many options and ways to configure/bundle/run a Windows program under Wine but I don't have time right now to play with it. Anyways, just a suggestion because someone here might have better Wine chops and they could help all of us. Wine gurus? Anyone? :-)

Hello, I have got Last week a used E-Klasse (4/2014) And a new Becker Mappilot.

triying to Do the free Update, I had a Great Desaster!

I Will Not repeat All the stupid things again, here is my Solution :

fortunatly I have an old White Mac Book, installed MacOs 10.6.8

download from Becker Website successfull, connected Becker mappilot ....successfull .

at the Moment (26.3.2016) the Downloads arE running.

I Hope to finisch the Downloads And to use the Navigation in the cat.

regards

harald

Hi All

July 2016, nope still no response from Becker regarding their compatibility issue fix with El Captan, I've been following this thread for ages and thank you guys for keeping it going. I emailed Becker about 3 months ago - no response and yesterday - no response yet

Will update if that changes

Thanks

Jim

I agree with you 100%! Becker is at fault here, without a doubt. And to point the finger at Apple after Apple makes the beta software available to developers way ahead of time is simply idiotic!

Just to add that it doesn't work with Sierra either. What a useless product, no wonder Mercedes has now moved on to Garmin

Same here , sierra doesnt recognise my device, downloaded the mac version of becker map updater ?

Having the same problem, it's not even the latest OS. Was there any solution, I am still running ElCap.?

C

I for one am switching to my Garmin. Becker is baloney. Even when new it was mediocre.