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Mophie stopped working after iOS 9 update

""This cable or accessory is not certified and may not work reliably with this iPhone" Suddenly I am getting this message when I try to use my Mophie case to charge my iPhone 6. Didn't have this problem until the iOS 9 update. If Apple is selling these in their stores how are they suddenly not certified!?


I don't have any trouble charging with the lightening cable after removing the phone from the Mophie. I can't be the only person with this issue.

iPhone 6, iOS 9.0.2

Posted on Oct 11, 2015 8:29 AM

Reply
32 replies

Nov 15, 2016 6:15 AM in response to giaigreenwood

giaigreenwood wrote:


Both my wife and I have had the same problems with two mope chargers and two phones

What did mophie say when you contacted them?


And, if you're still running iOS 9 as the title of this thread references, you should seriously consider upgrading if your phone supports it. If you're not using iOS 9, you might want to consider starting your own thread.


Best of luck.

Mophie stopped working after iOS 9 update

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