Q: iPhone pictures don't load in Photos
Hello everyone
I recently downloaded iOS9 on my iPhone and El Capitan on my iMac. Ever since I'm encountering a problem when trying to import the pictures from my iPhone onto my iMac.
At first, sometimes they would still load in iPhoto/Photos, sometimes they wouldn't. Now they just don't.
iTunes recognizes my iPhone and syncs with it. iPhoto/Photos also recognize my iPhone, but the page in the apps remains blank. The photos won't load and thus I can't import them.
Could anyone help me on how to fix this?
Thank you!
Gregory from Belgium
iPhone 5, OS X El Capitan (10.11)
Posted on Oct 12, 2015 4:37 AM
Do you have non-Apple services running that sync your photos to the cloud automatically? Ie, do you have Dropbox running? If so try disabling it, reboot and reconnect your device to the mac and retry Photos and Image Capture. This worked for me (iOS9.1 and OSX10.11.1). If this works for you go back and reenable Dropbox and tweak the setting so it isn't your default importer.
Posted on Oct 28, 2015 11:20 PM
