iOS 4.3.5 error 9 when updating to 9.0.2

Hi, remember that this is a only forum for Apple users. It is very unlikely that Apple Support look at this.

I have even sent links to the thread on the online chats to their support team to prove that we are all getting this problem.

It doesn't seem to make any difference, but we all try to help each other wherever we can.

The software we mention will help get the iPad working if you get stuck in recovery mode, but other than that we are all pretty stuck at the moment.

Yes it was IOS 4.3.5 as the prior owner scratched the IPAD back to original before I got it. I looked up the version and then started reading these blogs before updating fearing the problems I may have. Also someone said they updated there iTunes to 9.2 - not correct ! Your iTunes and your IOS are 2 different applications. Apple suggested to update to the newest iTunes which is 12.3.2 and use iTunes to update your IPAD2. So if you're IPAD2 is bricked with the error9 you probably should just scratch it and try what was stated in my earlier post or call Apple at 800-275-2273.

I have an iPad 2 with 4.3.5 with same issue #9 error. I called Apple and talked with a few people and got a supervisor, who really didn't know much. She was nice enough though and set me up an appointment at an Apple store. She supposedly documented me having tried 3 different pcs and cable to do the update since the error 9 refers to security and firewalls, etc. So I went to the Apple store and spoke with a "genius" who then tried doing the update on 2 different macs with 2 different cables not bothering to hear that I already tried this 3 different ways. So he says he's going to go in the back and speak to a tech and comes back and says the tech thinks its the logic board, pretty vague, then tries to get me to trade my iPad 2 in for another iPad 2 for $250. Pfft, I got it for free, no way I'm paying $250 for an iPad 2. So long story short, Apple was pretty worthless.

I also tried Dr.Fone, not sure if any of you heard of it, but they have a trial version so you can reboot and get back to normal mode. I also used the full version and downloaded iOS 5.0 ipsw from a site that had ALL previous versions and tried to go to v5 first but just kept getting error about firmware package and device models do not match so I'm done jacking with it. Guess I got my moneys worth?

I don't have any luck with the 9.3. beta.

I downloaded the beta version and try to restore by pressing option(alt) and clicking 'Restore'.

The message says,

"The iPad could not be restored. This device isn't eligible for the requested build."

I called Apple. I talked to a supervisor.

She told me that she was not aware of this problem.

I told about this community and this problem is a issue for hundreds of users (if not thousands or ten thousands).

She (we, Apple) doesn't seem to care about the community.

So, we are naive if anyone from Apple would come here and listen (other than deleting some posts).

She told me that it is most likely a hardware problem that they don't support more than a year.

I asked her how updating is a hardware problem when the gradual update works and updating from 4.3 to 9.0 or higher don't work.

She told me that the abrupt update may have caused the hardware problem. But, I told I can still use 4.3 version and how this is a hardware problem.

She didn't convince me her idea with any data. (I think it is really to say it is a hardware problem when I can't explain.)

She told me to send a log to Apple by using a program she had sent.

The program was running several hours but never finished.

And I need to use my computer so I stopped and tried again while I wanted to do some errands.

The same issue.

I stopped because I don't feel comfortable sending 'file usage log'.

So, I gave up for the time being until the real 9.3 version comes out.

I would keep my fingers crossed.

Best wishes for the users who were successful in update to 9.3 beta.

I had an IPAD 2 with firmware 4.3.5., not jailbraked or modded, iTunes said it could be updated to 9.2 but that only lead to a fault and a black pad!

1. With the old but good "blackrain" I made it reboot again to normal

2. Searched for the LATEST beta for the iPad (Beta3 and GSM. For (Sweden) its the GSM model of firmware not the CDMA

3. Then It was just as always to Start iTunes, hold "SHIFT"key on the keyboard on my Win10 while clicking Restore, choose the xxx-Restore.ipsw file and wait until it updated and then It was up and worked again.

If you get any 3194 its in my opinion always a sign that you try to load an version that is NOT the latest

No Apple technician or engineer will see this. Either send it through feedback or call AppleCare and arrange to send it through them.

as I said above, don't even try to update, the iPad 2 is super laggy on 9.0.2/9.1, and a few apps isn't worth the performance decrease

READ the thread !!

It can not be done.

Apple already has a lot of requests, so it MAY change.

I'm afraid that Apple just want to push us to buy a new iPad...

I try to update with custom ipsw files and an old iTunes app. Returns to this discussion after.

It seems that way. I think everyone needs to submit feedback to Apple, which seems to be the only way to get through to them.

http://www.apple.com/feedback/ipad.html

Hi makhonkit,

Have you tried updating to the Beta? This should work. Here is the link:

https://beta.apple.com/sp/betaprogram/

Hope this helps,

Aaron

This iPad2WiFi should be very able to have iOS) (although there are some features that will not be available).

And of course the older iOS are not signed anymore.

You should be able to upgrade (I have never seen such a jump in upgrading...).

"I was also trying firmware 8.4.1 and older firmware" Where did you get iOS8 and older?

Was the iPad jailbroken once? then you can not find help here.

Lex

Dear All

I have the same problems.

My copany have 14 iPad 2 Wifi, 10 of them with iOS 4.3.5 and they cannot be upgrade with iTunes (tested with itunes 10/11/12).

It is not a security problems, because I use a free firewall/VirusTools laptop.

I also test the update on a MacBook, without success.

The 4 others iPad 2 have been previously updated (ios 6 or 7) and the upgrade to iOS 9.0.2 happened without problems.

I test it many times, and it's like the iPad restart once too often, which causes an error 9 in itunes.

Hope someone can find a solution.

I do have the same problem.

I bought iPad 2 about 3 or 4 years for my father-in-law. He brought the iPad in Korea and came back to US two weeks ago. He didn't have any computer so he couldn't update iOS 4.3.3. Now I have the same issue. Once, I failed to update to 9.0.2, there is no way I can force upgrade with lower version like iOS 5,6,7, 8. When I tried, the error message is different from the error message I got from the trial to iOS 9.0.2. As if it says, 'I know you tried to install iOS9, but you can't go lower version'.

Luckily, by using 'Reboot' software (also available for Mac and Windows), I can still use the iPad with iOS 4.3.3 But only Safari for web surfing.

'Reboot' cannot completely clear your failed attempt to iOS 9.0.2.Thus, you still can't upgrade to any version.

I hope Apple will find a solution before my farther-in-law goes back to Korea in December.

When I tried to install most of the versions like iOS 5,6,7,8, I already tried what you said. 'Shift' + 'Update' or 'Restore' for windows and 'Option' + 'Update' or 'Restore' for Mac. I tried both Windows and Mac. I even tried with older version of iTune on an old Windows machine. No success.

I'm sure people above must have already tried what I did.

Once you failed at iOS 9.0.2, then iPad remember your trial. So, there is no way to downgrade.

At this point, there is no solution in my opinion until Apple figures out maybe in iOS. 9.0.3 or iOS. 9.1.0.

I would like to keep my fingers crossed.