You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 4.3.5 error 9 when updating to 9.0.2

Dear Mac Experts,


I've been having issues updating my cousin's old iPad 2 WiFi (MC979ZP) from 4.3.5 to 9.0.2. I keep having Error 9 whether I use DFU or any other method. Apart from that, Apple has also stopped signing all versions of Firmware prior to 9.0.2, therefore any older firmware is unusable (Error 3194 without fix even using System32). I was also trying firmware 8.4.1 and older firmware.


By the way, I've tried many different original cables and many different computers, both Mac and Windows, including the garbage bin.


According to Apple's HQ, this could be an "Untested Issue with latest iTunes and iOS9 having a negative effect on very old versions of iOS being upgraded to iOS9".


I'm writing here to seek help from you, if there is any other solution to this issue, and also to hopefully notify Apple's Support on this issue and hope they will fix it on their next version of iTunes.


Warmest Regards,

Mak ********

******


<Personal Information Edited by Host>

iPad 2, iOS 4.3.3, 4.3.5

Posted on Oct 12, 2015 9:05 AM

Reply
222 replies

Nov 17, 2015 9:12 AM in response to makhonkit

I want to connect to this issue. I have a version of iOS 4.3.2 on iPad 2. The device self just a few days. I tried updating the device to version iOS 9.2 beta 3 - without success. I think that the issue will be on iTunes. During the update, I am running Reiboot. Just before the fall Reiboot reports that I approve computer connection. Perhaps this would be enough to ignore the problem would be solved. Sorry for my bad English. (translated in Google Translate CZE)

Nov 18, 2015 7:05 AM in response to arnaud_ul

HI all,


I have an ipad 3rd generation. I also upgraded to ios 9.1 and now having the same problem, apple logo restarts again and again. I have tried everything. Pressing home --sleep bottom for 1 hour, used itunes to restore (error 9), plugin plug out,...but no avail. I gave up after two days of my determination and finally decided to approached iCare. I told them my problem and their answer was anticipated as "There is a problem in logic board and we cannot fix it". They gave me one and only option to exchange it with new one (by paying $$). I said "no its ALRIGHT" and left.

I really hope apple will look in this issue. And btw way when i talked with the technician there, he mumbled with his friend saying that the issue is same error 9. So, i guess, lots of people are facing this problem.

Nov 19, 2015 11:06 PM in response to coolforyouyou

Hallo Appel gemeinde!


Ich habe auch seit 3 Tagen ein Ipad2 GSM ios 4.3.5 und das Updaten auf ios 9 ich bekomme auch den den Fehler 9.

Habe verschiedene Kabel benutzt und PC führten zu keinen Erfolg.


Ich hoffe Appel nimmt sich das Problem an.

Wenn es ein Lösung Ansatz gäbe würde er hier stehen.

Ich versuche auch wieder an eine Lösung zu Basteln.


Gruß

Sven


Hello Appel community!



I have also since 3 days an iPad2 GSM iOS 4.3.5 and the updating to iOS 9 I get the error. 9


Have used different cables and PC led to no success.



I hope Appel takes care of the problem.


If there was an approach he would be here.


I also try again to a solution for Handicrafts.



greeting


Sven

Nov 19, 2015 11:28 PM in response to makhonkit

Tested with current and older (v 10) iTunes, problem is always the same cannot upgrade from iOS 4.3.3 to 9.1. Read that Apple also still signs iOS 6.1.3 BUT only for OTA updates which are not possible with iOS 4.x. So doing an update to iOS 6.1.3 first is not possible as far as I know.

As Apple still supports iPad 2 with current iOS, they should fix the problem. I opened a bug report and you should also, if not yet done.

Nov 29, 2015 9:00 AM in response to dababidu

Hallo!


Ich frage mich warum denn Appel dann noch für das Ipad2 noch Aktuelle IOS anbieten.

Sie sollten doch in deer lage sein eine IOS für den Fehler raus zuhauen, am besten dann gleich eine in OTA war ja ab IOS 5 möglich.


Ich habe auch schon alles Probiert alte Itunes datum zurück und manuel die IOS 5.0 und andere IOS probiert immer Fehler 9


Gruß Sven

Germany

sachsen anhalt


Hello!
I wonder why then offer Appel even for the iPad2 yet Current IOS.
You should be able deer but hew an IOS for the error out, best then equal to one in OTA 5 was indeed possible from IOS.
I have already tried everything old Itunes date back Manuel and the IOS 5.0 and other IOS always tried Error 9
Greeting Sven
germany
Saxony-Anhalt

Dec 2, 2015 11:05 PM in response to makhonkit

Hello to everyone ! I just have a shock. It's very irresponsibly by apple specialist side.

i have the same problem with ipad which stuck in iOS 4.3.3 and it's impossible to update. I'm using apple long time and it's shock that simple update - is such a huge problem. Please COME ON? WHO IS THERE? SPECIALISTS DO SOMETHING ! IT'S NOT OKAY !!!

iOS 4.3.5 error 9 when updating to 9.0.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.