iOS 4.3.5 error 9 when updating to 9.0.2

I have the same problem and it is very frustrating. Apple is telling us practically we buy a new device. My iPad is original and practically new is very unfair not to allow updating. I've tried everything but without success. If anyone knows of new solutions or news. greetings to the community from Venezuela.😠😟

I work in a school district with approx 500 Ipad 2's running 9.2 just fine. Unfortunately we have a Cart of 25 that were never updated past 4.3.5, It is silly that they do not fix this issue. And to answer your questions I was just hired in August, no idea why they were never updated, they just used them to access the internet. This needs to be fixed immediately. I do like apple products but there are other alternatives and this is just poor service.

Hi all -

My iPad 2 with iOS 4.3.5 also was stuck in the update process with error 9. Dr. Wondershare did work so that at least it's not stuck and is functional again but it's still iOS 4.3.5 so not helpful since I need an app now that requires newer iOS. I've tried doing the update from multiple computers with a variety of security settings. Always gets stuck. FYI, this is a work device that I was just given for field inspections - I would have updated the device if it had been mine but it wasn't. It may not have seen the inside of an office for some time. Please fix this for all those institutions out there that can't buy the latest and greatest every year!

Thanks!

Same problem here ...

ipad 2 4.3.5 no update possible.

I Tried different computer, cables etc...

FIrst I could not believe that there is no solution, but after days of trying and reading I think just apple can help, but I am not willing to pay 250€ bucks for that!

please everyone! Keep us updated!

Please Apple can you address this..?

I have experienced the same rollercoaster of difficulties and don't want my IPad 2 to become a paperweight.

Step by step I have followed the instructions offered in this thread to no avail - days of frustration....

Please, please offer us an iTunes update whigh can resolve the issue...

Agree, it's silly that there is nothing to do on our end here and no resolution in sight for an update!

I purchased this used so I had no choice for updating, was greatly disappointed to find I might have to resell if I can't update the iOS, because what would be the point of this ipad except internet browsing? I don't understand why Apple can't authorize an update from 4.3.3 to the most currently supported iOS, especially considering they stop offering support for the earlier iOS versions.

They essentially are using their own software to build in an artificial end-date for hardware that is still fully functional.

Thanks for sharing this, but I have tried exactly what you say - reinstalled latest iTunes with iOS 9.2 - reboot PC and ....... same old problem - error 9 - it is beginning to feel like ground hog day..

...any further suggestions?? maybe I am missing something - maybe Apple could put out a patch in the next ITunes ?!??

Thank you for this, I may or may not try this - I don't really want to jailbreak college equipment, although apparently the iPhoneCare/iReboot software allows you to Un-Jailbreak the iPad.

If anyone else does try this for personal benefit, I am sure that the rest of us will be very grateful for your experience and feedback.

I already have the latest Itunes which is 12.3.2 and I also try to re-install it. Still it cant fix the problem. Already tried Different Cables ,I even borrow my friends 30 pin cable. Already Tried it in diffirent computers, different OS, pro win7,8,10, Mac,, try to Turn off FireWalls , securities, connect it to High Speed Usb port, Usb 3., 2.0, Disconnect other peripheral device, I always check for updates and read so many intructions just get rid of this error. Still NO Solution Its been month since I encounter this problem and its kinda frustrating.No Solution. I'm aware whats this forum about, I just want to let out my frustration here about this Error. Please if someone find a working solution please kindly share it here .Thanks.

jdlivara : You are doing all the right things according to Apple, You are talking about an IPAD2 and you've scratched the IOS back to the version when the unit was new ? Have you called the 800 Apple number ? They definitely said DO NOT update directly from network to IPAD2 using the IPADs OS - you must use updated iTunes software as a go between.

It's interesting you talk about "scratching the IOS back to the version when the unit was new".

Pretty sure most of the people here, including myself, have iPads that haven't ever been updated beyond 4.3.5

We missed a crucial update between iOS 4 and IOS5 IMHO.

When an iPad is reset to defaults, that doesn't put the iOS back to any earlier version, it only clears the applications and user data.

You have to deliberately set the iOS version back using various tools, BLOBS etc.

I would love to see the iPadUpdater log for your update as mentioned in my post earlier if you can find it.

I have pretty well given up on this - the manager will have to fund more iPads if they want new Apps.

They can still use the iPad at 4.3.5 and it works very well as it is, you just can't get the apps you need.

Hallo!

Hatte letzte Woche bei Appel angerufen das ich das problem habe wir hier das alle haben.

Hatte dann ein Email bekommen mit ein Link den ich schon kannte.

Der Mitarbeiter da am Telefon sagte er kenne das problem nicht.

Ich hoffe da tut sich bald was!

Gruß

Sven

Germany Sachsen Anhalt

This. Exactly this.

Updated iTunes, used the specified cable, etc, etc, error 9, restart. Still nothing. I'm beginning to think that there *is* no solution and to be honest, i'm pretty doubtful apple is willing to help us considering the fact that, in my opinion, we represent a small minority of the apple community.

On top of that, after looking into the functionality of the 9.2 update on the iPad2, it seems quite a few users are having difficulty with the update. A lot of people are reporting freezing, restarts, etc, and i'm beginning to wonder if updating is even a good idea. Surely these are just isolated cases?

Hi, I'm confused - do you mean 4.3.3 has to be jailbroken to do this, or just 4.3.5? I looked up beehind and it says it is primarily a downgrading tool, can it also be used to upgrade? If so, is it even possible to jailbreak the 4.3.3 anymore?

Agree on Russell's post above, ipad simply was somehow never updated past 4.3.3. If you have anything before 5, there simply is no option to update OTA directly from the ipad, so that's not what the problem is in people's approach, corvettezl1; I too would like to see your logs. 🙂

As far as I can tell, the issue has nothing to do with hardware; restore/recovery through itunes throws error 9 (sometimes a different error if I try to manually throw a .ipsw file at it), and it doesn't work with a new cable, with an up-to-date itunes, w/a fresh restart, or on on three separate computers (two windows, one mac). I wouldn't even mind not fully upgrading to the current ios if the hardware/compatibility is gonna bottleneck any performance gains, but I would certainly like to move up past 5/6 so I can use at least some of my preferred apps. 😝