iOS 4.3.5 error 9 when updating to 9.0.2

Dear Mac Experts,


I've been having issues updating my cousin's old iPad 2 WiFi (MC979ZP) from 4.3.5 to 9.0.2. I keep having Error 9 whether I use DFU or any other method. Apart from that, Apple has also stopped signing all versions of Firmware prior to 9.0.2, therefore any older firmware is unusable (Error 3194 without fix even using System32). I was also trying firmware 8.4.1 and older firmware.


By the way, I've tried many different original cables and many different computers, both Mac and Windows, including the garbage bin.


According to Apple's HQ, this could be an "Untested Issue with latest iTunes and iOS9 having a negative effect on very old versions of iOS being upgraded to iOS9".


I'm writing here to seek help from you, if there is any other solution to this issue, and also to hopefully notify Apple's Support on this issue and hope they will fix it on their next version of iTunes.


Warmest Regards,

Mak ********

******


<Personal Information Edited by Host>

iPad 2, iOS 4.3.3, 4.3.5

Posted on Oct 12, 2015 9:05 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2015 2:47 PM

I called the 800 Apple number above and was told the only way to update from 4.3.5 (which I have on my IPAD 2) was to update IOS 9.2 ONLY from iTunes which it has to be the latest version and to use a PC or Mac that has been rebooted fresh. Use known good 30 pin cable. I did this and it WORKED ! My IPAD 2 now has IOS 9.2 and works great...... I went straight from 4.3.5 to 9.2 ! According to Apple this is the only recommended way to avoid errors that I have been reading here....You do not want to update from the IPAD2 directly.

222 replies

Oct 25, 2015 12:30 AM in response to O Kahn

O Kahn wrote:


DONT EVEN TRY TO UPDATE I updated a work iPad 2 from iOS 4.3.5, and since updating, the iPad LAGS ALOT . Webpages constantly reload, find my iPad doesn't work properly, and animations are really choppy. I wish I had 4.3.5 back and I strongly advise against updating just yet

I have iPad2, and it is better than ever (but old apps have to be updated too and sometimes are not even available).

" I Updated from 4.3.5 to 8.3 this past may or june, and recently updated to iOS 9.0.2 to clear up any confusion."

I do not believe you.

"There is a way to update to iOS 6 which is the best iOS for the iPd 2(search the web/youtube) although I can't talk about it since it goes against the Apple Support Communities rules"

Indeed, not allowed. Better than this "method" that decapitates your iPad: buy a Samsung.

Oct 25, 2015 9:23 AM in response to Lexiepex

What is there to not believe? I connected it to the latest version of iTunes on a mac running OS X 10.9 mavericks , and hit check for update (at the iOS 8.3 was the latest). I hit agree a few times , and it downloaded an installed, although iTunes. somehow erased the music off the iPad during the process, so I had to restore from a backup. After that process, iOS 8.3 was installed, but running extremely slow. 2 weeks ago, I read that iOS 9 was supposed to improve performance. so I installed iOS 9.0.2. It turns out that iOS 9 lags more than iOS 8. And I have a 64GB iPad. I'm thinking of buying an iPad 2 running iOS 4.3.X and just use it &never update it

Oct 31, 2015 4:22 PM in response to makhonkit

notafan15 Oct 31, 2015 4:12 PM Re: IPAD2

Re: IPAD2 in response to talalnet2

Sounds like I have exactly the same issue!!!!!

I have an IPAD 2, wifi, vintage 2011. It had the original ios, 4.x.x, I went to the apple store yesterday to get help updating the IOS and the thing is so old that it (the IOS) doesn't support icloud. I figured out how to download photos to my laptop (non apple) and also got the apps to backup (I think...) on iTunes, and sure enough when I went to update the IOS it crashed and burned and cannot restore or install any new IOS. Anyone have this experience or any advice on how to recover?

I was thinking about giving the Ipad2 to my kid and getting an Ipad air for my wife for xmas, but really questioning whether I want another apple product.

HELP!!

Nov 17, 2015 9:12 AM in response to makhonkit

I want to connect to this issue. I have a version of iOS 4.3.2 on iPad 2. The device self just a few days. I tried updating the device to version iOS 9.2 beta 3 - without success. I think that the issue will be on iTunes. During the update, I am running Reiboot. Just before the fall Reiboot reports that I approve computer connection. Perhaps this would be enough to ignore the problem would be solved. Sorry for my bad English. (translated in Google Translate CZE)

Nov 18, 2015 7:05 AM in response to arnaud_ul

HI all,


I have an ipad 3rd generation. I also upgraded to ios 9.1 and now having the same problem, apple logo restarts again and again. I have tried everything. Pressing home --sleep bottom for 1 hour, used itunes to restore (error 9), plugin plug out,...but no avail. I gave up after two days of my determination and finally decided to approached iCare. I told them my problem and their answer was anticipated as "There is a problem in logic board and we cannot fix it". They gave me one and only option to exchange it with new one (by paying $$). I said "no its ALRIGHT" and left.

I really hope apple will look in this issue. And btw way when i talked with the technician there, he mumbled with his friend saying that the issue is same error 9. So, i guess, lots of people are facing this problem.

Nov 19, 2015 11:06 PM in response to coolforyouyou

Hallo Appel gemeinde!


Ich habe auch seit 3 Tagen ein Ipad2 GSM ios 4.3.5 und das Updaten auf ios 9 ich bekomme auch den den Fehler 9.

Habe verschiedene Kabel benutzt und PC führten zu keinen Erfolg.


Ich hoffe Appel nimmt sich das Problem an.

Wenn es ein Lösung Ansatz gäbe würde er hier stehen.

Ich versuche auch wieder an eine Lösung zu Basteln.


Gruß

Sven


Hello Appel community!



I have also since 3 days an iPad2 GSM iOS 4.3.5 and the updating to iOS 9 I get the error. 9


Have used different cables and PC led to no success.



I hope Appel takes care of the problem.


If there was an approach he would be here.


I also try again to a solution for Handicrafts.



greeting


Sven

Nov 29, 2015 9:00 AM in response to dababidu

Hallo!


Ich frage mich warum denn Appel dann noch für das Ipad2 noch Aktuelle IOS anbieten.

Sie sollten doch in deer lage sein eine IOS für den Fehler raus zuhauen, am besten dann gleich eine in OTA war ja ab IOS 5 möglich.


Ich habe auch schon alles Probiert alte Itunes datum zurück und manuel die IOS 5.0 und andere IOS probiert immer Fehler 9


Gruß Sven

Germany

sachsen anhalt


Hello!
I wonder why then offer Appel even for the iPad2 yet Current IOS.
You should be able deer but hew an IOS for the error out, best then equal to one in OTA 5 was indeed possible from IOS.
I have already tried everything old Itunes date back Manuel and the IOS 5.0 and other IOS always tried Error 9
Greeting Sven
germany
Saxony-Anhalt

Dec 2, 2015 11:05 PM in response to makhonkit

Hello to everyone ! I just have a shock. It's very irresponsibly by apple specialist side.

i have the same problem with ipad which stuck in iOS 4.3.3 and it's impossible to update. I'm using apple long time and it's shock that simple update - is such a huge problem. Please COME ON? WHO IS THERE? SPECIALISTS DO SOMETHING ! IT'S NOT OKAY !!!

Dec 3, 2015 12:29 AM in response to makhonkit

I write it again. This $$ company only wants to make us to change ipads or iphones every 2 -3 years. I paid my ipad and it is mine. You MUST free the updates so we can use any firmware we want. All people here praying for a $$$ technician to solve the problem. But the fact is even you upgrade the IPAD 2 to the latest firmware it will be slow with huge problems.

You have to respect us because we pay to buy this $$ ipad. So we want right NOW to RESPECT us and free the firmware so people can choose to upgrade or to downgrade any time they want.

With $$ respects.

Dec 3, 2015 7:58 AM in response to makhonkit

If this "problem" not fix , I think apple will lose some fans : (

I agree Michael said : free the firmware so people can choose to upgrade or to downgrade any time they want !

you can't stop user upgrade and keep some model gone .

open OTA upgrade might good way , but create new fw version to fix this problem is apple company need to do .

more IOS app need upgrade to IOS5 or IOS6 or more , but we can't get our right . so so sad : (

Dec 8, 2015 3:33 AM in response to makhonkit

Interresiert dieses Problem überhaupt jemanden von den Apple Leuten? Warum gibt es keine Antwort von einem Programmierer!?

So eine Winzigkeit muss für Apple doch wie ein Kindergeburtstag sein oder?!


Was ich mich frage ist, warum nach 5 bis 6 Seiten Kommentare, dann wirklich noch die Frage gestellt wird ob man mit ITunes ein Update einspielt oder ob das der heilige Geist macht?! Für mich ist das alles ein einziges Trauerspiel!!


Ich arbeite schon seid über 30 Jahren mit EDV und dann werden solche Rückantworten geschrieben....

Ein Lösungsvorschlag wäre interessant und keine Fragen die eh schon tausend mal hier drinnen stehen!

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iOS 4.3.5 error 9 when updating to 9.0.2

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