Cannot Set Default Mail App in El Capitan

I was using Outlook 2016 before upgrading to El Capitan. After the upgrade I decided to switch to the default Mail app. Unfortunately, when I try to make the switch in Mail > Preferences, the app I choose does not stick. When clicking a link, closing and restarting Mail, or even waiting just a few minutes, the default Mail app switches automatically back to Outlook 2016. Any thoughts?


I am running a mid-2011 Macbook Air.

MacBook Air (11-inch Mid 2011), OS X El Capitan (10.11)

Posted on Oct 18, 2015 7:35 AM

Reply
51 replies

Jun 1, 2016 9:06 AM in response to Linc Davis

Thank you Linc Davis. Resetting the Launch Services worked to resolve my issue. I had a similar issue but couldn't change the default app FROM mail to another client. It kept reverting back. Running through the reset process now has all of that working again, and my 'share' function in Safari is working with the proper mail client as well.


Execute this in Terminal:

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -seed

Jul 4, 2016 5:34 PM in response to bhowton

Alright so this may seem crazy, but try deleting the .Spotlight-V100 folder on the root drive
sudo rm -Rf .Spotlight-V100/

(This will delete your Spotlight Cache)


Then kickstart spotlight's re-indexing with


sudo mdutil -E /


After that try setting the default mail client again.


This worked for me. My theory is that if spotlight is for some reason corrupt or not searching correctly Apple Mail isn't able to properly set the default Mail application. (It must be using spotlight to accomplish this somehow).


If this fixes it for anyone else I'd be very curious to know!



Hope this helps.

Jul 8, 2016 6:14 AM in response to bhowton

I also had this issue where Outlook could not be set - it kept defaulting back to Mail app every time I quit Mail.


I ran the command to reset LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister -kill -r -all local,system,user


...and when I opened Mail again and went into Preferences it correctly showed Outlook. This seems to have now stuck.

Jul 14, 2016 8:31 AM in response to bhowton

GO TO SYSTEM PREFERENCES AND CLICK ON EXTENSIONS. CHECK THE 1ST 2 AIRMAIL BOXES.


THEN OPEN APPLE MAIL (I MEAN THE APPLE DEFAULT MAIL APP). THEN OPEN MAIL AND THEN PREFERENCES. YOU WILL SEE THE DEFAULT EMAIL APPS. DO NOT CLICK ON ONE OF THE APPS. THIS DOES NOT WORK SO CLICK THE SELECT BUTTON OR BAR AND IT WILL OPEN YOUR APPLICATIONS FOLDER, THEN LOCATE YOUR AIRMAIL APP IN THE FOLDER AND DOUBLE CLICK ON THE APP AND THAT WILL SET IT TO DEFAULT FOR YOU.

Sep 1, 2016 8:31 AM in response to Community User

Hi txredneckcub, Your answer was absolutely the most helpful of all that I read. I had set my default mail client to MS-Outlook when Mail was giving me problems. When I tried to set it back to Mail after Mail was fixed, it kept on reverting to MS-Outlook. So, per your advise, I went to Mail --> Preferences --> General --> Default mail reader drop-down --> Select...; then, I selected MS-Outlook from the Applications window. I then repeated the procedure, but, this time, I selected Mail from the Applications window and it worked! Thanks a million!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot Set Default Mail App in El Capitan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.