Cannot Set Default Mail App in El Capitan

I was using Outlook 2016 before upgrading to El Capitan. After the upgrade I decided to switch to the default Mail app. Unfortunately, when I try to make the switch in Mail > Preferences, the app I choose does not stick. When clicking a link, closing and restarting Mail, or even waiting just a few minutes, the default Mail app switches automatically back to Outlook 2016. Any thoughts?


I am running a mid-2011 Macbook Air.

MacBook Air (11-inch Mid 2011), OS X El Capitan (10.11)

Posted on Oct 18, 2015 7:35 AM

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51 replies

Sep 8, 2016 5:22 PM in response to bhowton

For anyone still having this problem I have an easy solution which, I think, goes to the root of the problem.


Go into system preferences and click on iCloud. Unclick Mail. Close out of system preferences. Now go to Mail and select Outlook for your default. Just to be safe I then closed all programs (Mail last) and rebooted.


That solved it for me! Hope it works for you.

Sep 20, 2016 7:15 PM in response to bhowton

I was successfully able to change the default mail reader by going to Apple Mail --> [Preferences]. Under [Genera], do NOT select the application you want to switch to from the drop-down. Click [Select] from the drop-down options and browse for the appropriate mail application you want to use. Select it from here. Close/quit the Apple Mail application. Re-open Apple Mail application and you will see that your selection has been saved.

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Cannot Set Default Mail App in El Capitan

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