iOS 9.1 causing app store issues

hello, i have updated my iPhone 6s to IOS 9.1, which claims to fix in issue with app store downloads and game center log in.

strange enough, i started having these issues after the update, i never faced it with IOS 9.0.2. now i'm unable to use the app store for any download, and i can't access game center either. i'm even facing some wifi connectivity issues. so basically, IOS 9.1 gave me the issues that it was supposed to solve 😕

i have tried hard resets and restores, i have lost some valuable data and apps along the way, nothing worked. i'm using iTunes on my macbook to install apps for the time being. but any idea how to fix this ? never in 6 years i faced issues with iPhones. so i guess now apple have broken my virginity.

iPhone 6s, iOS 9.1

Posted on Oct 23, 2015 3:24 AM

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281 replies

Nov 10, 2015 1:13 PM in response to RAllMixedUp

RAllMixedUp wrote:


It doesn't record my steps. In the heath data section where it says "Me" I enter the info there but when I go back to the previous screen and then return to the Me section all the info I entered is gone.

Try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

Nov 10, 2015 11:39 PM in response to Drashad86

So, after one week of trying all suggested solutions in this thread and bouncing between US and Russian Apple support I gave up on fixing this problem.

I came up with following workaround:

1) create new ID

2) put old and new ID in family sharing to save all purchaces

3) transfer all data from old icloud to new icloud.

4) delete apple music subscription from old id and buy for new id

I know it is not convinient, but at least my iphone is not that useless brick anymore.

Using iOS 9.2 public beta right now btw.

Nov 11, 2015 5:59 AM in response to Drashad86

So the Senior AppleCare advisor (Middle East) I've been communicating wth for 3 weeks, called me and asked for permission that the engineering team needs to access my Apple ID account. Which after lengthy explanations and confirmations I granted them.

He said that the engineers have been very busy lately squishing bugs since iOS 9.

He also said they might take some days before they get back to me.

Let's see what they say eventually.

Nov 11, 2015 9:46 AM in response to pinkoos

@pinkoos, at first I thought the problem might be related to the way I updated to 9.1 but that question was answered when I got my new 6s this week and did an OTA update. All the issues I was having on my 5s, which I updated with iTunes, manifested on the 6s. So it's not the way you update your device that causes this bug - it's clearly the OS that is causing it.


If I had found this thread while I still had my 5s I wouldn't have updated the 6s phone when it arrived. Like many here, apple tech support tells me this is a unique issue with me and that they have not heard of similar issues affecting other users. And I'm experiencing every issue noted on this thread.


My phone is really just useless at this point and I'm thinking about setting up a new Apple ID with family sharing enabled from my Old Apple ID to access purchases. Never tried this and for anyone who has done this, how difficult is it to this? Thanks.

Nov 11, 2015 9:53 AM in response to pinkoos

For those asking the question if Family Sharing enabled could be a factor? I have never had this feature enabled on my device, or my other family member's devices. So I don't believe this caused the issue with our Apple ID. And since some folks have enabled family sharing with a NEW Apple ID to get things back to normal I'm contemplating doing the same.

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iOS 9.1 causing app store issues

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