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Drashad86 Author

Level 1

5 points

iOS 9.1 causing app store issues

hello, i have updated my iPhone 6s to IOS 9.1, which claims to fix in issue with app store downloads and game center log in.

strange enough, i started having these issues after the update, i never faced it with IOS 9.0.2. now i'm unable to use the app store for any download, and i can't access game center either. i'm even facing some wifi connectivity issues. so basically, IOS 9.1 gave me the issues that it was supposed to solve 😕

i have tried hard resets and restores, i have lost some valuable data and apps along the way, nothing worked. i'm using iTunes on my macbook to install apps for the time being. but any idea how to fix this ? never in 6 years i faced issues with iPhones. so i guess now apple have broken my virginity.

iPhone 6s, iOS 9.1

Posted on Oct 23, 2015 3:24 AM

Top-ranking reply

Gcubed81

Level 1

0 points

Posted on Oct 30, 2015 4:35 AM

Hey guys had this nasty bug from even the last beta to downgrading to 9.1 normal. It is terrible I tried everything on here and that I know of even full recoveries to no avail. So many forced restarts. I noticed because of apple music but than couldn't download updates or anything. You can get them to work if you network setting reset or force restart for a few minutes. The only solution was to put my phone and iPad down to 9.02. Download it and do it before apple stops supporting it. It's easy to downgrade its just like an update. Download it to like your desktop and you can download it from many places and when you go into iTunes on a desktop and go to click update hold down option key on mac I think ctrl on windows and pick the update on your desktop. The first time it told me my firmware was not correct and wouldn't download but I did it again and it went through so don't give up as long as you download the right one for your device you should be good. And don't update until this thing is fixed it is truly a nasty bug and I love apple really missed my apple music but I was close to throwing my phone at a wall. Was very annoying bug and I have a lot of patience hopefully they have a fix or patch soon. Good luck everyone.

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281 replies

ktorster

Level 1

8 points

Nov 10, 2015 5:43 AM in response to walter132

Or in theory, could one continue to use their Apple ID for the iCloud, and use another working ID for the App Store?

Granted, past purchases would be lost, but it's at least a start.

Would existing apps on the phone update under a different App Store ID?

japhy

Level 1

5 points

Nov 10, 2015 6:36 AM in response to Drashad86

Reservedly happy to see that I'm not alone in this, despite Apple's insistence that I am. See my Medium post on it:

https://medium.com/@cjam/hey-apple-why-so-kafkaesque-29589b1f32cd

I've been having these issues since 8.4 so it's not limited to 9.1 for me. What a debacle!

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 6:39 AM in response to japhy

japhy wrote:

Reservedly happy to see that I'm not alone in this, despite Apple's insistence that I am. See my Medium post on it:

https://medium.com/@cjam/hey-apple-why-so-kafkaesque-29589b1f32cd

I've been having these issues since 8.4 so it's not limited to 9.1 for me. What a debacle!

Yes, Apple products are absolutely terrible. You should buy an Android.

japhy

Level 1

5 points

Nov 10, 2015 10:14 AM in response to Jazzmast3r

Apple called and told me that they are working hard on a fix for this. Although they still don't know what the problem is, they expect to have a 9.2 ready by the end of the week. ¯\_(ツ)_/¯ This is what they told me.

Nov 10, 2015 11:46 AM in response to Drashad86

This bug is so frustrating. I've restored my phone three times. Sometimes what helps is just powering off and on my phone. I used to have the 5s and it worked great. I hope Apple finds a solution to this. I have had my Apple ID for many years and have purchased so much music that I can't even listen to on my phone. Kevin, my ios Senior Advisor has been very understanding, but even he is stumped. This bug has also been affecting my health app. It doesn't store any of my information.

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 12:40 PM in response to japhy

japhy wrote:

Apple called and told me that they are working hard on a fix for this. Although they still don't know what the problem is, they expect to have a 9.2 ready by the end of the week. ¯\_(ツ)_/¯ This is what they told me.

Interesting. Since they don't know what the problem is, what good will an IOS update do?

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 12:50 PM in response to MidwayFlux

MidwayFlux wrote:

Looks like a 3rd beta of 9.2 was released. If anyone has any luck with that let us know..

The following is a C&P from the developer's agreement:

4. Confidentiality. Except as otherwise set forth herein, you agree that any Apple pre-release software, services, and/or hardware (including related documentation and materials) provided to you as an Apple Developer (“Pre-Release Materials”)and any information disclosed by Apple to you in connection with Apple Events will be considered and referred to as “Apple Confidential Information”.

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 1:02 PM in response to RAllMixedUp

RAllMixedUp wrote:

The health app doesn't record any of my activity. It doesn't save any of my basic information like my DOB. I was able to create my medical ID.

I'm still not sure that I understand. You can create a Medical ID but your D.o.B. doesn't appear?

Or the health app doesn't record your walking steps?

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 1:04 PM in response to MidwayFlux

MidwayFlux wrote:

Hmm..

Looks like someone needs to let these folks know that:

http://9to5mac.com/2015/11/10/ios-9-2-beta-3/

You're suggesting that the 9to5mac web site has priority over Apple's non-disclosure agreement?

Nov 10, 2015 1:04 PM in response to Philly_Phan

It doesn't record my steps. In the heath data section where it says "Me" I enter the info there but when I go back to the previous screen and then return to the Me section all the info I entered is gone.

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 1:06 PM in response to RAllMixedUp

RAllMixedUp wrote:

It doesn't record my steps. In the heath data section where it says "Me" I enter the info there but when I go back to the previous screen and then return to the Me section all the info I entered is gone.

Nuts. That's not the issue that I was alluding to. Sorry.

Philly_Phan

Level 7

20,789 points

Nov 10, 2015 1:13 PM in response to RAllMixedUp

RAllMixedUp wrote:

It doesn't record my steps. In the heath data section where it says "Me" I enter the info there but when I go back to the previous screen and then return to the Me section all the info I entered is gone.

Try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

Nov 10, 2015 2:05 PM in response to Philly_Phan

I'm not suggesting anything other than what I said in the other comment. Someone else already posted a comment saying that update did not help/fix anything. I can appreciate your "level 6'ness", but come on. We're just trying to help each other out and get this issue resolved.

Nov 10, 2015 10:20 PM in response to japhy

I read somewhere that usually bug fixes in iOS updates don't appear in the beta versions, only the official releases. Beta focuses on new, added and improved features, it seems. I hope the person at Apple was sincere and that are working on a fix in 9.2.... And I hope that fix comes very soon.

Nov 11, 2015 10:14 AM in response to japhy

@Japhy, did you reset your iPhone settings and set up as new to use your new apple id, or did you just sign out with your old id? Just trying to get the correct process before doing this. I either have to do the workaround, or drive 150 miles to the nearest Apple store. Thanks.

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iOS 9.1 causing app store issues