iOS 9.1 causing app store issues

At least we're now almost sure that the issue has been acknowledged by Apple, a couple of days ago when i went to Apple store the guy told me he never encountered that problem.

I feel very frustrated about the Apple policy of denying a problem until they have a fix.

What we need to do to get this fixed at this point is raise awareness.

Everyone here should be writing Tim Cook *********.com as well as writing emails to every Apple related blog and magazine.

The more we make our voices know, the quicker Apple will acknowledge and fix it. Otherwise, 9.0.2 is the end of the road for me and if I have to get a new phone and it's still not fixed, I'll have to move to an Android (as much as I hate to say it).

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I think you missed my point. What I'm saying is if I had for some reason to get a new phone, that couldn't be downgraded, the iPhone would be worthless to me if I couldn't use Apple Music or the App Store. I might as well just get an Android then. It's not like I would WANT to.

hi guys, so after reading this thread, I'm actually glad I am not the only one experiencing this. So any avail fix? I've been having this problem for a week now. So frustrating I cant download apps. I even lost my photos cuz I tried restoring the phone 😟

AidilynPerez wrote:

hi guys, so after reading this thread, I'm actually glad I am not the only one experiencing this. So any avail fix? I've been having this problem for a week now. So frustrating I cant download apps. I even lost my photos cuz I tried restoring the phone 😟

Apple replaced my 6 plus in the store and it came with 8.4.1. I haven't updated and haven't had any issues. i can't update though.

Philly_Phan wrote:

John Bergmayer wrote:

I filed an official radar and duplicated it here: https://openradar.appspot.com/23361498

Official? Wow, that's absolutely scary.

It just means I filed a bug report with Apple. Engineers sometimes follow up on these (or they are closed as duplicates, or ignored.) Openradar is a place where you can make the contents of your private bug reports public.

Hi all,

Is anyone else having or knows how to solve the issue I'm currently experiencing.

Whenever I try to download an app I enter my password as usual and then I'm asked to add 3 security questions to my account, which I do I'm then told that the app will download. I then get the same message saying I need to add 3 security questions to my account. This process keep happening over and over and the app never downloads.

I'm using my iPhone 5S and I'm on the dreaded iOS 9.1. Any help or advice will be greatly appreciated.

I live in Finland. I don't know what to do with my phone, who to contact! I've paid almost 700€ on this phone, and this is the second time Apple does something with their updates, that blocks using my iPhone like it's supposed to use. And worst thing is that Apple hasn't said ANYTHING! Not the first time, not now! This is stupid, and I'm starting to think giving up Apple products all together.

Just adding to the critical mass: Soon after upgrading my 6 plus to ios 9.1 Apple Music 'For You' and 'New' screens look normal but nothing will play. MY Music Library and Playlists are suddenly empty of content. Third party apps now freeze up as soon as they are opened. I can no longer open links in emails. I Have tried rebooting and resetting and signing out and in to cloud and itunes numerous times to no avail. Music content later appeared but nothing will play. Some 3d party apps now work somewhat, but cannot be updated.

trl81 wrote:

I too am having the exact same issues as reported in this issue and the Apple Store sent me home with no solutions. This bug broke my phone so I hope Apple gets a solution to this ASAP.

You went to the Apple Store and you were told "Go home, we have no solution." Amazing.

So a little bit of progress has been made today. The Apple Senior Advisor that helped me a few days ago got info back from an Apple Engineer and he gave me an App Store test account that they can evaluate and see if this bug also happens to it. I can also download free apps and listen to Apple Music radio for the time being so that's a plus.

For those who got their iphones replaced by Apple, then you guys are VERY lucky. I live in the Philippines and like the other user, I got sent home too. They said nothing is wrong with the phone. But I REALLY cant download anything. I dont even think they know anything about the bug. I dont think they've been informed about the ios 9.1 bug. It's so frustrating this kind of thing happen. You guys are lucky they replace your phone...

It is! I was actually planning on buying a new MacBook Pro and I just can't bring myself to do it because of this issue. I told him that I'm LITERALLY ready to spend thousands of $$$, STILL after all of this, but won't until this is fixed. I'm not so sure they care all that much.

I know a replacement iPhone wouldn't work. Has anyone tried setting up OS X (10.11.x) after having this problem? I'm not in the mood to lose all of my apps there, too. If it's even an issue. Photos look to be uploading. iTunes Match seems to be "matching".. Is it, though?

Bull indeed

MidwayFlux wrote:

It is! I was actually planning on buying a new MacBook Pro and I just can't bring myself to do it because of this issue. I told him that I'm LITERALLY ready to spend thousands of $$$, STILL after all of this, but won't until this is fixed. I'm not so sure they care all that much.

I know a replacement iPhone wouldn't work. Has anyone tried setting up OS X (10.11.x) after having this problem? I'm not in the mood to lose all of my apps there, too. If it's even an issue. Photos look to be uploading. iTunes Match seems to be "matching".. Is it, though?

Bull indeed

You just can't resist piling it on, can you?

They've got my Apple ID and info to test, too. I was moved from iOS support to iTunes support and then back to iOS support and now back to an iTunes senior adviser. Been calling and emailing back and forth. I'm trying everything they've asked and I've let them know everything I've tried and noted any changes or any other little odd occurrences. Whatever I can do to help.