​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iOS 9.1 causing app store issues

hello, i have updated my iPhone 6s to IOS 9.1, which claims to fix in issue with app store downloads and game center log in.

strange enough, i started having these issues after the update, i never faced it with IOS 9.0.2. now i'm unable to use the app store for any download, and i can't access game center either. i'm even facing some wifi connectivity issues. so basically, IOS 9.1 gave me the issues that it was supposed to solve 😕

i have tried hard resets and restores, i have lost some valuable data and apps along the way, nothing worked. i'm using iTunes on my macbook to install apps for the time being. but any idea how to fix this ? never in 6 years i faced issues with iPhones. so i guess now apple have broken my virginity.

iPhone 6s, iOS 9.1

Posted on Oct 23, 2015 3:24 AM

Question marked as Top-ranking reply

Posted on Oct 30, 2015 4:35 AM

Hey guys had this nasty bug from even the last beta to downgrading to 9.1 normal. It is terrible I tried everything on here and that I know of even full recoveries to no avail. So many forced restarts. I noticed because of apple music but than couldn't download updates or anything. You can get them to work if you network setting reset or force restart for a few minutes. The only solution was to put my phone and iPad down to 9.02. Download it and do it before apple stops supporting it. It's easy to downgrade its just like an update. Download it to like your desktop and you can download it from many places and when you go into iTunes on a desktop and go to click update hold down option key on mac I think ctrl on windows and pick the update on your desktop. The first time it told me my firmware was not correct and wouldn't download but I did it again and it went through so don't give up as long as you download the right one for your device you should be good. And don't update until this thing is fixed it is truly a nasty bug and I love apple really missed my apple music but I was close to throwing my phone at a wall. Was very annoying bug and I have a lot of patience hopefully they have a fix or patch soon. Good luck everyone.

281 replies

Nov 3, 2015 9:43 AM in response to gordey

Thanks for letting us know because I was lucky enough to go to 9.02 I am not upgrading until theres a fix. This really ***** because I am even scared to upgrade my mac since I was on that beta program to and god forbid the itunes thing goes to there to than I could see it somehow maybe affecting my phone and ipad again. They really need to fix this problem.

Nov 3, 2015 9:58 AM in response to Drashad86

So have any of us NOT restored from a backup when upgrading to 9.1? That is, did anybody do a full wipe and restore to 9.1 and then set up as a new iPhone? If so, did you then recreate your previous iPhone (ie, reload all your apps, re-enter all your settings, etc.) and then see if you are still having App Store issues?


Just checking to see if it's worth it to just start from scratch if that may, hopefully, prevent the issue from arising.

Nov 4, 2015 6:39 AM in response to HansTnT

Interesting. You bring up a good point about Family Sharing.


I wonder how many of us to whom this has happened have Family Sharing turned on?


I do.


After I got bitten by the bug, I made sure that my wife and two sons DID NOT update their devices to 9.1.


I showed them exactly how to dismiss the prompt to upgrade and how to NOT allow the new overnight update feature that Apple implemented.


If others care to reply whether they do or don't have Family Sharing enabled, maybe we can see if that is the common denominator.


Thanks.

Nov 4, 2015 7:18 AM in response to pinkoos

I had it on one time than my wife cancelled it. I don't think its that. But it does still say on some things its turned on for me but I don't really think it is. My wife didn't get this bug either. What is annoying though is even though I'm having less problems with 9.02 apple music started not working for me at all. iTunes match doesn't work and I can't heart a song. Also it took all my hearts away from all the songs I did in the last three months another frustration. This could be because of all the recovery stuff but I would think apple music used iCloud so it should always go with you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 9.1 causing app store issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.