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iOS 9.1 causing app store issues

hello, i have updated my iPhone 6s to IOS 9.1, which claims to fix in issue with app store downloads and game center log in.

strange enough, i started having these issues after the update, i never faced it with IOS 9.0.2. now i'm unable to use the app store for any download, and i can't access game center either. i'm even facing some wifi connectivity issues. so basically, IOS 9.1 gave me the issues that it was supposed to solve 😕

i have tried hard resets and restores, i have lost some valuable data and apps along the way, nothing worked. i'm using iTunes on my macbook to install apps for the time being. but any idea how to fix this ? never in 6 years i faced issues with iPhones. so i guess now apple have broken my virginity.

iPhone 6s, iOS 9.1

Posted on Oct 23, 2015 3:24 AM

Question marked as Top-ranking reply

Posted on Oct 30, 2015 4:35 AM

Hey guys had this nasty bug from even the last beta to downgrading to 9.1 normal. It is terrible I tried everything on here and that I know of even full recoveries to no avail. So many forced restarts. I noticed because of apple music but than couldn't download updates or anything. You can get them to work if you network setting reset or force restart for a few minutes. The only solution was to put my phone and iPad down to 9.02. Download it and do it before apple stops supporting it. It's easy to downgrade its just like an update. Download it to like your desktop and you can download it from many places and when you go into iTunes on a desktop and go to click update hold down option key on mac I think ctrl on windows and pick the update on your desktop. The first time it told me my firmware was not correct and wouldn't download but I did it again and it went through so don't give up as long as you download the right one for your device you should be good. And don't update until this thing is fixed it is truly a nasty bug and I love apple really missed my apple music but I was close to throwing my phone at a wall. Was very annoying bug and I have a lot of patience hopefully they have a fix or patch soon. Good luck everyone.

281 replies

Oct 23, 2015 8:42 PM in response to Drashad86

I'm having a similar issue since yesterday but it also affects radio stations where I can't play them anymore and I also can't add music to my library. Another weird thing when this is happening is if I sign out of my iTunes and App Store account in settings or sign out of Apple Music, I won't be able to sign back into either unless I restart my iOS device (this problem is happening on my iPhone 5s and iPad Air 2). Very frustrating.

Oct 26, 2015 11:00 AM in response to Drashad86

So to the people who downgraded to 9.0.2, is the problem still fixed? I still haven't downgraded since I download iOS updates immediately anyway I might as well wait to see if Apple fixes the problem but I also want to be more sure that this is an iOS 9.1 issue and not something else, hence why I'm asking if downgraders problems are fixed.

Oct 26, 2015 11:39 AM in response to pinkoos

What they're experiencing is not really the same issue though since our problem specifically affects apps connected to the App Store and iTunes account (App Store, iTunes, Apple Music) and is not just a syncing problem but these services are pretty much broken altogether when I'm signed into my App Store account on iOS 9.1. Also, if I sign out of my App Store account (I have to restart my devices after because the screen just hangs there like it never signed out) I can stream radio stations again from Apple Music, of course that's not a real solution for obvious reasons.

Oct 28, 2015 9:14 AM in response to Drashad86

I am having this same problem, across all my devices that are on 9.1.


Symptoms include: No "download" or "get" or any icon in the usual place near apps on the app store, and download icons (cloud with an arrow) for apps that are already installed on the phone. Trying to install an app or an update just hangs. Apple Music: you try to play a song, and it hangs on the playing screen for about 30 seconds before going to the "You have to join Apple Music" screen. The radio tab doesn't load. It's not possible to got to any of the Apple ID screens (through music or through the settings app)--it's just white.

Oct 28, 2015 10:18 AM in response to John Bergmayer

Yup, same thing I'm currently going through. I actually found out something to make things a little tolerable for myself even though it's still not a real solution to the problem. If I stay signed out of the App Store account I can listen to the Apple Music radio stations (my favorite part of Apple Music) and App Store updates are designed to still download even if you're not signed in. If you want to download an app not on your device you have to do the trick that I mentioned in my last post.

Oct 29, 2015 7:00 AM in response to pinkoos

Hello.


Having same problem since last saturday on both my iPhone6 and my third-gen iPad.

Sometimes the App store just doesn't show up updates, sometimes it does not even show the "update"/"update all" buttons. When the buttons are displayed, if i tap on them i get an endless grey spinning circle (and updates are not downloaded).


I booked a genius bar for Monday (first free place in the Apple store near my home), i will post if the genius provides a working solution.

Oct 30, 2015 4:52 AM in response to m.bagnasacco

Oh man I did it just in time a day in a half ago than. That stinks hopefully like you said some kind of update is on the way. I like to be upgraded to the latest. I haven't encountered many bugs like this with apple or I was just one of the lucky ones that didn't have issues. I would hate to be caught in limbo Im truly a power user work and everyday and was killing me not to be able to use my phone to full capacity the last few weeks. Good luck everyone.

Oct 31, 2015 1:18 PM in response to Drashad86

Hi, are you still having the issues? That is, after downgrading and then upgrading and things working great, but then later things messed up again, what is your current status?


Are you still on 9.1 or were you able to downgrade (again) to 9.0.2 before Apple stopped signing that version?


Just curious where you are in this whole process right now.


Thanks for any update you can post.

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iOS 9.1 causing app store issues

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