Level 1

5 points

iOS 9.1 causing app store issues

hello, i have updated my iPhone 6s to IOS 9.1, which claims to fix in issue with app store downloads and game center log in.

strange enough, i started having these issues after the update, i never faced it with IOS 9.0.2. now i'm unable to use the app store for any download, and i can't access game center either. i'm even facing some wifi connectivity issues. so basically, IOS 9.1 gave me the issues that it was supposed to solve 😕

i have tried hard resets and restores, i have lost some valuable data and apps along the way, nothing worked. i'm using iTunes on my macbook to install apps for the time being. but any idea how to fix this ? never in 6 years i faced issues with iPhones. so i guess now apple have broken my virginity.

iPhone 6s, iOS 9.1

Posted on Oct 23, 2015 3:24 AM

281 replies

ktorster

Level 1

8 points

Nov 18, 2015 5:39 AM in response to Drashad86

Rumor has it this got fixed last night, according to another thread:

Apple Music not working on iPhone 6 after iOS 9.1

It's FINALLY solved: http://forums.macrumors.com/threads/multiple-apple-services-experiencing-widespr ead-outage-updated.1938744/

Apparently, it was a bug in the servers. After many headaches, we are to be congratulated for the result

Can anyone confirm if this is true?

Nov 18, 2015 5:50 AM in response to ktorster

ktorster wrote:

Rumor has it this got fixed last night, according to another thread:

Apple Music not working on iPhone 6 after iOS 9.1

It's FINALLY solved: http://forums.macrumors.com/threads/multiple-apple-services-experiencing-widespr ead-outage-updated.1938744/

Apparently, it was a bug in the servers. After many headaches, we are to be congratulated for the result

Can anyone confirm if this is true?

Still no change on my end. And, this has been an issue for me since October 21. I have an iPhone 6S, Family Sharing, Apple Music and iTunes Match, and 2 Factor Authentication turned Off.

I also received an Email from the Senior iTunes Tech who has been assigned my case who said that they are still working on this issue. I received his Email at 10:50pm CST last night.

Worx101

Level 1

0 points

Nov 18, 2015 6:24 AM in response to ktorster

ktorster wrote:

Rumor has it this got fixed last night, according to another thread:

Apple Music not working on iPhone 6 after iOS 9.1

It's FINALLY solved: http://forums.macrumors.com/threads/multiple-apple-services-experiencing-widespr ead-outage-updated.1938744/

Apparently, it was a bug in the servers. After many headaches, we are to be congratulated for the result

Can anyone confirm if this is true?

That was an unrelated issue

ktorster

Level 1

8 points

Nov 18, 2015 6:25 AM in response to ktorster

My test iPhone 5s is NOW WORKING! I was able to use Apple Music, download from the App Store, etc.

I will wait a few days before updating any of my actual devices just to be sure, but this is promising!

ktorster

Level 1

8 points

Nov 18, 2015 6:25 AM in response to Worx101

Well, whatever it is that they fixed last night seemed to have fixed my issue. My test 5s is working just fine now.

Nov 18, 2015 7:21 AM in response to ktorster

ktorster wrote:

My test iPhone 5s is NOW WORKING! I was able to use Apple Music, download from the App Store, etc.

I will wait a few days before updating any of my actual devices just to be sure, but this is promising!

I am always able to temporarily fix the issue by signing out of all iTunes services, rebooting the device, then signing back in. It then recurs randomly, sometimes not for more than a day, sometimes right away. And sometimes the issue has fixed itself with no intervention from me, before recurring again. So I would be cautious in assuming that the issue is solved based on relatively short periods of not seeing it.

ktorster

Level 1

8 points

Nov 18, 2015 7:26 AM in response to John Bergmayer

I agree. That's why I'm waiting a few days until I do any of my actual devices. BUT, this was the first time I've been able to get my test device to work, even with reboots or logins.

So like I said, promising. Many on the other thread are reporting the same.

Nov 18, 2015 7:27 AM in response to ktorster

ktorster wrote:

My test iPhone 5s is NOW WORKING! I was able to use Apple Music, download from the App Store, etc.

I will wait a few days before updating any of my actual devices just to be sure, but this is promising!

HOORAY! I was able to install an app, update apps, and get my Apple Music and iTunes Match Library to load! I did have to do a hard reset, though, in order to notice any changes. Weird that I tried that already this morning, and it DIDN'T work, but then did again just now and it IS working....

Same here about the waiting, though.. If it's still good later tonight/tomorrow, I'd say mark as closed! This made me so happy.

Nov 18, 2015 9:39 AM in response to ktorster

Not working for me 😟

Did you reboot the device, did logout and login again or something before it started working or it just start working by itself?

Nov 18, 2015 9:42 AM in response to m.bagnasacco

All I did was a hard reboot. Apps that weren't working before (in app purchases) are now working again, too.

My iTunes Match library is showing up, but Apple Music is not. I'll mess with it a bit more when I get more time later tonight and report back anything I see.

Nov 18, 2015 9:46 AM in response to MidwayFlux

Yes!!!

Thanks!

Now it's working for me too! Hope the fix will last!

Nov 18, 2015 9:49 AM in response to MidwayFlux

The not-opening-mail-link has also been fixed.

Still wondering what could be the relationship between the two issues...

Nov 18, 2015 9:51 AM in response to MidwayFlux

Rebooting the device and signing back into your iTunes and App Store account often makes the problem go away for an undetermined amount of time and then the problem comes back unannounced. I actually wrote about it in this thread pages ago. You really need a longer amount of time with everything working properly to say that this problem might be fixed.

Nov 18, 2015 9:52 AM in response to Drashad86

The Official 9.1 Release stated (this) would fix numerous Bugs, etc.

I think I'll take my Bugs..BACK!

Nov 18, 2015 10:04 AM in response to Jackleg23

signing out an in again did't worked for me before.

Of course we should wait few days before we could be sure it's fixed but i'm now confident

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iOS 9.1 causing app store issues