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Slow Mac after updating to OS X 10.11.1

My one-year-old Macbook Pro (Mid-2012, 2.5 GHz Intel Core i5, 4 GB RAM, 500 GB HDD) is running slow after updating to OS X 10.11.1. All apps are taking longer to open, the response to clicks is often delayed and the spinning wheel is appearing much more frequently.


I've tried re-indexing Spotlight, verifying disk and clearing caches, but nothing has worked. I have enough free disk space.


It was running fast after updating to El Capitan (faster than Yosemite), but after installing the new update (10.11.1), it has become really slow.

I've had the same issue on this computer multiple times before. Typically, what happens is that its performance slows down (usually after performing troubleshooting procedures such as booting in safe mode and creating a new user for other issues), and only a clean install of the OS fixes the problem, after which it runs fast. However, the slowness returns after a few weeks (this time after updating to 10.11.1), and I'm forced to do a clean install again. I've performed clean install 6-7 times since I bought this Mac. I've even taken it to an authorized service center twice, but it passed the hardware tests both times.


Can someone please help me figure out why it slows down again and again and hopefully fix the problem?

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.1)

Posted on Oct 23, 2015 8:28 AM

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Question marked as Best reply

Posted on Oct 24, 2015 12:30 PM

I have exactly the same problem with the same hardware. I feel like it's not going to get sorted until 10.11.2 if at all.

37 replies

Nov 10, 2015 11:57 PM in response to JuLiO-Skype

I updated from Mac OS X 10.10 to 10.11.1 on my Macbook Pro 17" 2009 and Macbook Air 13" 2012. Right after I started experiencing data transfer issues. It takes about 7 hours to transfer 350 pictures about 1GB to my Drobo 5N NAS full of SSD over 1 gigabit network or over WiFi using the new Airport Extreme. When streaming video or audio from my local hard drive or from my NAS I get 3 to 4 min pauses every 10 min, lost connection to all my connected peripherals and network drives. I am having tried other wifi routers (Linksys, Cisco, Dlink) and different network switches with the same results. I reimaged my Macbook Pro with Mac OS X 10.11.1 from scratch experiencing the same issue. Replaced my local SSD (Samsung 840) on the Macbook Pro with a new one (Samsung 840 SSD), still the same issue.


I like Apple products but this time they put out some really crappy software.

Nov 12, 2015 10:56 AM in response to mondesigns

I took my computer to the Apple store. The "genius" couldn't figure out what was making it so slow, so he asked if he could keep it and work on it, to try to re-install El Capitan, and if that didn't work, to re-partition and then install El Capitan. Then I could restore from my time capsule backup.


I gave him my permission, since I had a backup. The re-install failed to solve the problem, so he re-partitioned my computer (basically wiped it clean) and then installed El Capitan.


When I took it home and restored it, of course it restored i to the most recent backup, which was previous to when I updated to El Capitan. So when I restored it, it restored to Yosemite. It worked fine, just like before I had updated to El Capitan in the first place.


Then I updated to El Capitan AGAIN, and bingo! It was just as slow as when I updated to El Capitan the first time.


So I restored to my previous backup AGAIN, and now it's working fine, sans El Capitan.


I guess I'll just have to wait until they fix El Capitan. Whenever that will be.


Does anyone really know why El Capitan slows a computer down?

Nov 13, 2015 10:02 PM in response to miwealia

It may be SIP - the new security software in 10.11.1 - however you can (at your own risk, as they say) disable it - google the instructions and try - it's also reversible if you want to go back.


I did this on my mid-2015 mbp because my USB3 externals are running at USB2 speeds and it made no difference – however I think the computer is running faster.

Nov 19, 2015 4:27 PM in response to Old Toad

Thank you for the info on Etrecheck. Here is what mine revealed:

EtreCheck version: 2.6.3 (223)

Report generated 11/19/15, 6:09 PM

Runtime 8:02

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: (What does this mean?)

Mac mini (Mid 2011)

[Click for Technical Specifications]

[Click for User Guide]

Mac mini - model: Macmini5,1

1 2.3 GHz Intel Core i5 CPU: 2-core

2 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

1 GB DDR3 1333 MHz ok

BANK 1/DIMM0

1 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: (What does this mean?)

Intel HD Graphics 3000

Acer S202HL 1600 x 900 @ 60 Hz


System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: about one hour


Disk Information: (What does this mean?)

TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Monteverdi (disk0s2) / : 499.25 GB (417.43 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: (What does this mean?)

Mitsumi Electric Hub in Apple Extended USB Keyboard

Mitsumi Electric Apple Extended USB Keyboard

M-Audio MIDISPORT 2x2 Anniv

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. iPhone

Hewlett-Packard HP USB Mass Storage Device

Apple Computer, Inc. IR Receiver


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Kernel Extensions: (What does this mean?)

/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Click for support]

[not loaded] com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Click for support]


/System/Library/Extensions

[not loaded] com.m-audio.usb.midisupport.driver (1.1) [Click for support]

[not loaded] com.maudio.usb.fasttrackultra.driver (2.0.1) [Click for support]


Startup Items: (What does this mean?)

M-Audio Firmware Loader: Path: /Library/StartupItems/M-Audio Firmware Loader

Startup items are obsolete in OS X Yosemite


System Launch Agents: (What does this mean?)

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.FolderActionsDispatcher.plist

[loaded] com.apple.MRTa.plist - Invalid signature!

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.cloudphotosd.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.coreservices.uiagent.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.iconservices.iconservicesagent.plist

[killed] com.apple.pbs.plist

[killed] com.apple.photolibraryd.plist

[killed] com.apple.pluginkit.pkd.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.quicklook.plist

[killed] com.apple.recentsd.plist

[killed] com.apple.reversetemplated.plist

[killed] com.apple.rtcreportingd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.spindump_agent.plist

[killed] com.apple.spotlight.IndexAgent.plist

[killed] com.apple.suggestd.plist

[killed] com.apple.swcd.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

27 processes killed due to insufficient RAM


System Launch Daemons: (What does this mean?)

[loaded] com.apple.MRTd.plist - Invalid signature!

[killed] com.apple.MobileFileIntegrity.plist

[killed] com.apple.audio.systemsoundserverd.plist

[killed] com.apple.coresymbolicationd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.iconservices.iconservicesagent.plist

[killed] com.apple.iconservices.iconservicesd.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.spindump.plist

[killed] com.apple.system_installd.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

15 processes killed due to insufficient RAM


Launch Agents: (What does this mean?)

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]

[running] com.epson.eventmanager.agent.plist [Click for support]

[running] com.hp.devicemonitor.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] Feelbegin.AppRemoval.plist [Click for support]

[loaded] Feelbegin.download.plist [Click for support]

[loaded] Feelbegin.ltvbit.plist [Click for support]

[loaded] Feelbegin.update.plist [Click for support]

[loaded] Manroling.update.plist [Click for support]

[loaded] Totiteck.AppRemoval.plist [Click for support]

[loaded] Totiteck.download.plist [Click for support]

[loaded] Totiteck.ltvbit.plist [Click for support]

[loaded] Totiteck.update.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[running] com.zeobit.MacKeeper.Helper.plist [Click for support]

[loaded] gUpdater.plist [Click for support]

[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]


User Login Items: (What does this mean?)

None


Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000013.EtreCheck

[running] com.gvox.encore.5.7712


Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

Musicnotes: Version: 1.19.0 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

Scorch: Version: 6.2.0 [Click for support]

Silverlight: Version: 4.1.10329.0 [Click for support]

JavaAppletPlugin: Version: 15.0.1 - SDK 10.11 Check version


Safari Extensions: (What does this mean?)

Feelbegin


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

M-Audio Fast Track Ultra [Click for support]


Time Machine: (What does this mean?)

Time Machine not configured!


Top Processes by CPU: (What does this mean?)

6% Encore

5% WindowServer

2% hidd

1% coreaudiod

1% com.apple.WebKit.WebContent(5)


Top Processes by Memory: (What does this mean?)

350 MB com.apple.WebKit.WebContent(5)

310 MB kernel_task

102 MB mdworker(7)

45 MB Safari

43 MB AppleSpell(15)


Virtual Memory Information: (What does this mean?)

53 MB Free RAM

1.95 GB Used RAM (242 MB Cached)

179 MB Swap Used


Diagnostics Information: (What does this mean?)

Nov 19, 2015, 04:05:33 PM Self test - passed

Nov 18, 2015, 04:15:48 AM ~/Library/Logs/DiagnosticReports/Encore_2015-11-18-041548_[redacted].crash

Nov 18, 2015, 03:59:53 AM ~/Library/Logs/DiagnosticReports/Encore_2015-11-18-035953_[redacted].crash

Nov 18, 2015, 03:27:50 AM ~/Library/Logs/DiagnosticReports/Encore_2015-11-18-032750_[redacted].crash

Nov 18, 2015, 03:22:34 AM ~/Library/Logs/DiagnosticReports/Encore_2015-11-18-032234_[redacted].crash

Nov 18, 2015, 03:22:31 AM ~/Library/Logs/DiagnosticReports/Encore_2015-11-18-032231_[redacted].crash

Nov 17, 2015, 05:31:22 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-173122_[redacted].crash

Nov 17, 2015, 05:20:05 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-172005_[redacted].crash

Nov 17, 2015, 05:19:54 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171954_[redacted].crash

Nov 17, 2015, 05:19:44 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171944_[redacted].crash

Nov 17, 2015, 05:19:37 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171937_[redacted].crash

Nov 17, 2015, 05:18:37 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171837_[redacted].crash

Nov 17, 2015, 05:14:40 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171440_[redacted].crash

Nov 17, 2015, 05:14:34 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171434_[redacted].crash

Nov 17, 2015, 05:14:16 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171416_[redacted].crash

Nov 17, 2015, 05:13:13 PM ~/Library/Logs/DiagnosticReports/Encore_2015-11-17-171313_[redacted].crash

Nov 17, 2015, 04:04:06 PM /Library/Logs/DiagnosticReports/Sibelius 5_2015-11-17-160406_[redacted].hang

Nov 19, 2015 4:54 PM in response to jjr1567

Your computer is loaded with malware, namely Feelbegin, Totiteck, and Manroling. Download and run Malwarebytes Anti-Malware for Mac and to get rid of it. While you're at it, get rid of MacKeeper, that insidious, garbage program. You also need to get rid of ClamXav, because there is no virus currently in the wild that can do any damage to OS X. It's an unnecessary program.


I'm surprised your computer is even operational with all the junk that's on it right now.

Nov 20, 2015 3:19 PM in response to pinkstones

Thank you! I have done as you suggest and th items the report suggested deleting were the very ones you mentioned.. My only concern now is, I actually did not recognize *any* of those programs, meaning I never downloaded them. So I'm at a loss as to ho they got onto my computer. The google search function was lately replaced by aBing (not my doing) , and no matter how often i reset it to google, it kept showing Bing. Hopefully that is done with now too.

were these programs somehow loaded in with the El Capitan update?

Nov 20, 2015 3:52 PM in response to jjr1567

No. Upgrading to El Capitan did not put malware on your computer. Apple does not do that, nor will they ever, because that's horrid business sense. Trojans get on your system because you put them there, either accidentally or purposefully. The #1 way I've seen people here acquire malware/adware is through downloading torrents, frequenting shady websites (XXX and the like), or downloading otherwise innocuous programs/applications from aggregate sites like Download.com or Softonic, which often times bundles malware/adware in with the download. You should NEVER download from those sites, instead, getting whatever program it is straight from the developer themselves.

Nov 20, 2015 4:12 PM in response to pinkstones

OK-- this is making even less sense as I don't download things from websites except for the professional ones related to my business (music publishing). The problems exploded right after I upgraded to El Capitan so I assumed it was related to that. I was reminded that I downloaded MacKeeper (since gotten rid of) a couple years ago but otherwise, I recognized none of those other items at all. Thank you for your assistance though, I can already tell the computer is back to normal and running like it should be.

Nov 21, 2015 11:30 AM in response to jjr1567

Hello jjr1567,

It is always best to start your own thread for your own problem. This thread is someone else's and is over a month old.


First of all, MacKeeper is still alive and well on your machine.


Secondly, I don't know what you consider "normal" to be on this machine. You desperately need a RAM upgrade. That alone would likely double your speed. Since you are running El Capitan, you should really have an SSD too. That would make your machine about ten times faster. Since your hard drive is relatively empty, you can even get away with a smaller 240 GB SSD and save money.


Here are OWC's RAM upgrades for your machine: http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=431&type=Memory

And here are OWC's SSD upgrades: http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=431&type=InternalDri ves

Slow Mac after updating to OS X 10.11.1

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