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Slow Mac after updating to OS X 10.11.1

My one-year-old Macbook Pro (Mid-2012, 2.5 GHz Intel Core i5, 4 GB RAM, 500 GB HDD) is running slow after updating to OS X 10.11.1. All apps are taking longer to open, the response to clicks is often delayed and the spinning wheel is appearing much more frequently.


I've tried re-indexing Spotlight, verifying disk and clearing caches, but nothing has worked. I have enough free disk space.


It was running fast after updating to El Capitan (faster than Yosemite), but after installing the new update (10.11.1), it has become really slow.

I've had the same issue on this computer multiple times before. Typically, what happens is that its performance slows down (usually after performing troubleshooting procedures such as booting in safe mode and creating a new user for other issues), and only a clean install of the OS fixes the problem, after which it runs fast. However, the slowness returns after a few weeks (this time after updating to 10.11.1), and I'm forced to do a clean install again. I've performed clean install 6-7 times since I bought this Mac. I've even taken it to an authorized service center twice, but it passed the hardware tests both times.


Can someone please help me figure out why it slows down again and again and hopefully fix the problem?

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.1)

Posted on Oct 23, 2015 8:28 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2015 12:30 PM

I have exactly the same problem with the same hardware. I feel like it's not going to get sorted until 10.11.2 if at all.

37 replies

Dec 26, 2015 3:41 PM in response to g24896

Here are the results of my last run. Any ideas ?


EtreCheck version: 2.6.6 (226)

Report generated 12/26/15, 3:34 PM

Runtime 2:09

Download EtreCheck from http://etrecheck.com


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: (What does this mean?)

iMac (21.5-inch, Late 2012)

[Click for Technical Specifications]

[Click for User Guide]

iMac - model: iMac13,1

1 2.7 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: (What does this mean?)

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080


System Software: (What does this mean?)

OS X El Capitan 10.11.2 (15C50) - Time since boot: about 3 days


Disk Information: (What does this mean?)

APPLE HDD HTS541010A9E662 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (928.37 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.SC.FPFeedbackService-1.0.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.gopro.stereomodestatus.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: (What does this mean?)

[loaded] com.adobe.ARM.[...].plist [Click for support]


User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (/Applications/Google Drive.app)

Dropbox Application (/Applications/Dropbox.app)


Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000003.Microsoft Excel

[running] com.apple.xpc.launchd.oneshot.0x10000004.Microsoft Word

[running] com.apple.xpc.launchd.oneshot.0x10000007.Microsoft PowerPoint

[running] com.apple.xpc.launchd.oneshot.0x1000000f.EtreCheck

[loaded] com.fiplab.MemoryCleanHelper

[running] com.fiplab.memoryclean.51552

[running] com.getdropbox.dropbox.38432

[running] com.google.GoogleDrive.69472

[loaded] com.microsoft.Excel.53152

[running] com.microsoft.autoupdate.fba.70752


Internet Plug-ins: (What does this mean?)

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 20.0.0.235 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.13 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.13 - SDK 10.6 [Click for support]

Flash Player: Version: 20.0.0.235 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

SharePointBrowserPlugin: Version: 14.5.7 - SDK 10.6 [Click for support]

PepperFlashPlayer: Version: 20.0.0.228 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 66 build 17 Check version


3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: (What does this mean?)

Time Machine not configured!


Top Processes by CPU: (What does this mean?)

53% mdworker(10)

2% WindowServer

2% kernel_task

1% fontd

0% Google Drive


Top Processes by Memory: (What does this mean?)

799 MB kernel_task

483 MB com.apple.WebKit.WebContent

475 MB softwareupdated

205 MB mds_stores

180 MB mdworker(10)


Virtual Memory Information: (What does this mean?)

1.52 GB Free RAM

6.47 GB Used RAM (2.01 GB Cached)

0 B Swap Used

Feb 29, 2016 1:27 AM in response to etresoft

Hi Here's my EtreCheck Log:


EtreCheck version: 2.9.8 (258)

Report generated 2016-02-29 14:55:26

Download EtreCheck from https://etrecheck.com

Runtime 1:50

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing

Description:

Constant Freezing every 2-3 minutes.


Hardware Information: ⓘ

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 602


Video Information: ⓘ

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ⓘ

OS X El Capitan 10.11.4 (15E49a) - Time since boot: about 3 days


Disk Information: ⓘ

ST500LM021-1KJ152 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 379.25 GB (180.19 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 120.00 GB (39.88 GB free)


HL-DT-ST DVDRW GS41N ()


USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Configuration files: ⓘ

/etc/hosts - Count: 12


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/Applications/Adguard.app

[loaded] com.adguard.nfext (3 - SDK 10.11 - 2016-02-15) [Support]


/Library/Extensions

[loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-02-28) [Support]


/System/Library/Extensions

[not loaded] com.joshuawise.kexts.HoRNDIS (6 - SDK 10.6 - 2016-02-28) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5 - 2016-02-28) [Support]


/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5 - 2012-06-21) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5 - 2012-06-21) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5 - 2012-06-21) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5 - 2012-06-21) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5 - 2012-06-21) [Support]


System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 160 Apple tasks

[running] 71 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 44 Apple tasks

[loaded] 147 Apple tasks

[running] 97 Apple tasks


Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-02-16) [Support]

[loaded] com.adobe.AdobeCreativeCloud.plist (2016-01-07) [Support]

[failed] com.motorola.MDMUpdater.plist (2013-10-15) [Support]

[running] com.motorola.motohelper.plist (2013-10-15) [Support]

[loaded] com.motorola.motohelperUpdater.plist (2013-10-15) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2016-01-07) [Support]


Launch Daemons: ⓘ

[running] com.adobe.adobeupdatedaemon.plist (2016-02-16) [Support]

[loaded] com.adobe.agsservice.plist (2016-01-07) [Support]

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist (2016-02-29) [Support]

[running] com.motorola-mobility.mmcfgd.plist (2012-01-18) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-01-07) [Support]

[loaded] com.oracle.oss.mysql.mysqld.plist (2016-02-26) [Support]

[loaded] com.tunnelbear.mac.tbeard.plist (2016-01-08) [Support]


User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-02-04) [Support]

[loaded] com.google.keystone.agent.plist (2016-02-06) [Support]

[loaded] com.redgiantsoftware.updater.plist (2016-02-21) [Support]

[running] com.spotify.webhelper.plist (2016-02-29) [Support]


User Login Items: ⓘ

Magnet Application (/Applications/Magnet.app)

Flux Application (/Applications/Flux.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Spotify Application Hidden (/Applications/Spotify.app)

Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Adguard Application (/Applications/Adguard.app)


Other Apps: ⓘ

[running] com.adguard.Adguard.181792

[running] com.adobe.CCLibrary.172512

[running] com.adobe.CCXProcess.173152

[running] com.adobe.acc.AdobeDesktopService.64992.AAEAB846-1831-453E-86BE-5EB358C9B754

[running] com.adobe.accmac.175072

[running] com.crowdcafe.windowmagnet.55072

[running] com.etresoft.EtreCheck.192032

[running] com.google.android.mtpagent.144992

[loaded] com.udoncode.copiedmac.launcher

[running] org.herf.Flux.120672

[running] org.mozilla.firefox.89952

[loaded] 417 Apple tasks

[running] 206 Apple tasks


Internet Plug-ins: ⓘ

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

QuickTime Plugin: 7.7.3 (2016-02-26)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

JavaAppletPlugin: Java 8 Update 66 build 17 (2016-01-08) Check version

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-16) [Support]

Default Browser: 601 - SDK 10.11 (2016-02-26)


Safari Extensions: ⓘ

Adblock Plus (2016-02-17)

Adguard AdBlocker (2016-02-21)


3rd Party Preference Panes: ⓘ

Flash Player (2016-01-29) [Support]

Java (2016-01-08) [Support]

MySQL (2015-11-30) [Support]


Time Machine: ⓘ

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 379.25 GB Disk used: 199.05 GB

Destinations:

Data [Network]

Total size: 2.00 TB

Total number of backups: 96

Oldest backup: 18/02/14, 6:43 PM

Last backup: 29/02/16, 1:53 PM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 379.25 GB X 3)


Top Processes by CPU: ⓘ

25% firefox

8% kernel_task

5% WindowServer

4% diskimages-helper(4)

2% fontd


Top Processes by Memory: ⓘ

1.24 GB kernel_task

737 MB firefox

475 MB softwareupdated

279 MB mds_stores

180 MB mdworker(7)


Virtual Memory Information: ⓘ

4.50 GB Free RAM

12.00 GB Used RAM (7.13 GB Cached)

2 MB Swap Used


Diagnostics Information: ⓘ

Feb 29, 2016, 02:25:57 PM /Library/Logs/DiagnosticReports/firefox_2016-02-29-142557_[redacted].cpu_resour ce.diag [Details]

/Applications/Firefox.app/Contents/MacOS/firefox

Feb 29, 2016, 02:00:25 PM /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-02-29-140025_[redacted].cras h

/Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDa emon.app/Contents/MacOS/AdobeCRDaemon

Feb 29, 2016, 02:00:24 PM /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-02-29-140024_[redacted].cras h

/Applications/Utilities/Adobe Creative Cloud/*/Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/Contents/MacOS/AdobeCRDaemon

Feb 29, 2016, 01:53:25 PM /Library/Logs/DiagnosticReports/identityservicesd_2016-02-29-135325_[redacted]. crash

/System/Library/PrivateFrameworks/IDS.framework/identityservicesd.app/Contents/ MacOS/identityservicesd

Feb 29, 2016, 01:50:50 PM /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-02-29-135050_[redacted].cras h

Feb 29, 2016, 12:12:08 AM ~/Library/Logs/DiagnosticReports/nwjs Helper EH_2016-02-29-001208_[redacted].crash

/Applications/Popcorn-Time.app/Contents/Frameworks/nwjs Helper EH.app/Contents/MacOS/nwjs Helper EH

Feb 26, 2016, 05:34:03 PM Self test - passed

Feb 26, 2016, 05:01:16 PM /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-02-26-170116_[redacted].cras h

/Library/Application Support/Adobe/*/Adobe Desktop Service.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCR Daemon.app/Contents/MacOS/AdobeCRDaemon

Feb 26, 2016, 04:50:38 PM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-02-26-165038_[redacted].crash

/Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud

Feb 26, 2016, 04:45:14 PM /Library/Logs/DiagnosticReports/App Store_2016-02-26-164514_[redacted].hang

/Applications/App Store.app/Contents/MacOS/App Store

Feb 26, 2016, 04:43:42 PM /Library/Logs/DiagnosticReports/Feedback Assistant_2016-02-26-164342_[redacted].hang

/System/Library/CoreServices/Applications/Feedback Assistant.app/Contents/MacOS/Feedback Assistant

Feb 26, 2016, 04:42:49 PM /Library/Logs/DiagnosticReports/Feedback Assistant_2016-02-26-164249_[redacted].hang



When I originally ran this, my performance was shown as "Below Average". Since then, I have tried only the 'cloudd' fix method for slow finder performance and ran the EtreCheck again since I have copied something else into the clipboard. Now, suddenly the performance is being labelled as "Excellent". Not entirely sure if my system is fix yet, but please look into my log for any abnormalities.


Thanks.

Slow Mac after updating to OS X 10.11.1

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