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Apple ID Verification keeps popping up

Hi. I am using iPhone 5S iOS 9.1. Whenever I sign in to the phone I will see this message. (screenshot below)

I reset my phone so many times. I even tried to reset it using DFU mode. I don't know why is this happening. The phone says Apple ID Verification, Enter the password. So I enter the password. But whenever I restart the phone it will pop up again and asks the same thing to enter the Apple ID password. Please fix this, it is really annoying. I tried Sign Out and Sign In in settings and the message still appears when ever I restarts the phone. Please help me. Any help would be appreciated.


<Personal Information Edited by Host>

iPhone 5s, iOS 9.1, null

Posted on Oct 23, 2015 11:39 PM

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68 replies

Jan 5, 2017 1:30 PM in response to rolandfrom1975

I just had the problem and called Apple Support. A nice support guy, Curtis, addressed the issue for my situation. I had two iPhones associated with a single Cloud account. After setting up my 2nd phone and changing my Cloud password, I got the issues ya'll described.


FIX - Log out of iCloud on both devices. Log back in both devices.

Oct 30, 2015 9:54 PM in response to steelbiscuit2014

MY 6s is doing the same thing. Started today, was fine yesterday. I turned iCloud off, reset the phone and did everything else I could think of, but no luck. When I go through the steps it asks it goes to iCloud in the settings where it states that the password for my account needs to be updated. It is driving me nuts as this happens every time I restart my phone. Looks like a bug. The latest updated IOS software is the buggiest thing I have ever dealt with!

Nov 5, 2015 8:40 AM in response to Motyoj

I've tried everything, even changed my password which worked for a while then it started popping up again. I am very tech savvy, help others with their tech problems on their Mac's and other devices and I am out of ideas. I've tried all the things I found on the Internet, none of which worked. Now my husband's phone is doing the same thing and he's on a separate account! It's obviously a bug in the latest iOS update. They need to fix it. I'm just going to live with it until they come up with a new update.

Nov 5, 2015 8:43 AM in response to cmfhb

I've spoken with five Apple employees and now have a senior advisor working on this. He has passed this issue on to the engineers. He's gonna call me back 11/14. If he provides me with a fix, I will share it here. It's now popping up on my wife's iPhone, my iPad, and some squirrely behavior on my Mac (cloudd quit unexpectedly), which I fixed by deleting a folder. Seems to be an issue with updating to iOS 9.1.

Nov 15, 2015 7:40 AM in response to steelbiscuit2014

I finally got the issue resolved. I think something was done on Apple's end because all we did was change my password (again) and delete an account I had set up to get mail. It worked. Afterwards, I realized that I needed the account to get my mail (not an Apple account). I put the information back in and I still haven't seen the annoying message pop up. I realize this probably won't help you all but whatever we did seemed to get rid of the problem. Good luck.

Nov 18, 2015 10:10 PM in response to steelbiscuit2014

I believe I have solved this problem. After a complete restore of My iPhone and setting it up as new I still had this problem. So I logged out of iCloud. I restarted the phone and got the same message but this time it took me to FaceTime in settings so i signed out of it as well. I restarted and did not get request to sign in. so I logged back into iCloud but no FaceTime. After restart I got the same error. So I turned off photo stream and all photo sharing. I restarted and got no request for sign in. I restarted FaceTime and restarted again. No request for sign in. I restarted several times and had no problem. I did not turn photos back on because I don't like to use photo stream. I am now restoring my last backup. After restoring and restarting I was prompted for password. I turned off Photo Stream and iCloud Photo Sharing and restarted the phone. No request for password.I turned on Photo Stream and restarted No request for password. I turned on iCloud photo sharing and restarted. No request for password. I don't know if this will work for all of the people that are having similar problems but I hope it helps some people.

Nov 19, 2015 2:40 AM in response to steelbiscuit2014

Thanks to WS Cox for your post, If I had known I was going to do all this work to get my EXPENSIVE IPhone to work I would of got a android. Apple are going to bring out a update soon that I'm Bloody Scared off. I like apple but I need things that WORK all the time not just some of it!! Apple if your new update is just as bad as this one. well its my last ONE. PHONE & ALL. So its up to you Apple. Make me and what I've been ready a lot of People HAPPY again that's why we brought YOUR PHONE. Ps so we all know I have about 5 BUGS that I've found on my 5s.

Nov 20, 2015 4:51 AM in response to WS Cox

I thought I had this licked but it popped back up after a few days. Tried what you did and it seemed to help for a day but today the message popped back up. I'm not sure if this fixable on our ends. Like you, I even tried erasing my phone and setting it up as new. As soon as I put my Apple ID in, the annoying behavior cropped up. That's quite telling. Thanks for the post!

Nov 20, 2015 8:15 AM in response to steelbiscuit2014

THe pop-up message appeared briefly (for a few days) on my iPad and my husbands phone, then disappeared. It is still on my iPhone 6s and I agree with the last comment that we may not be able to fix it from our end. I have tried virtually eveything that has been posted here and elsewhere to no avail. Just waiting for another update.

Dec 2, 2015 7:27 AM in response to Motyoj

Hi.


I have had this exact trouble since I got my iPhone 6s running 9.2. The Genuis insisted that I update my password even though I had done it a year prior and met all Apple criteria. So, it was reset. Painful with all the Apple devices I have. We tried every fix they had including set up as new. Nope. It used to be only when I power cycled the phone but now, the alerts appear out of nowhere and clearly my password does not need updating. It also drops wifi connection from time to time. Woke up to an alert and LTE network rather than wifi.


My iPad Air 9.0.1 and iPad 8.4.1 don't do this.


I have a a senior advisor and engineering on this and all I know is that they're "aware" of the verification prompts and have no work around and cannot fix it now. Hope the update helps because I am not updating anything to 9.2 until my phone is better.


Good luck and keep posting - maybe one of us will trip over the answer!


- h

Apple ID Verification keeps popping up

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