Apple Music not working on iPhone 6 after iOS 9.1

Yes. I did. I'm back on 9.1 having same issues. Wishing Apple would provide an answer whatever happened to our Apple IDs. Now I envy my family and friends who don't experience our problem.

I'm having the same issue. Martinsburg, WV. Started last Tues evening (10/27) after I downloaded & installed 9.1 the previous Fri (the day it came out I believe). I have an iPhone 6 and iPad 2. Was on the phone with Apple Support for about 2 hours and seemed to fix the iPad 2 (though it's back to the same again). My issue is that I can't listen to Apple Music, I can't download or update apps, and I can't purchase songs on iTunes. It definitely feels like an Apple ID issue/bug as I have iTunes on my Dell laptop and am able to download Apps on it. Very frustrating and disappointing. I usually don't update so quick, but they released the new emojis and that sucked me in. Hope this issue makes enough noise for a fix. If not I may consider going Android because this is ridiculous. I'm using the free trial for Apple Music (and was contemplating keeping it after). Planning on calling back to Apple Support this evening after work and giving them my case # from last week and having them escalate the issue up so they can see this isn't just some random thing. I've also had my apps download and Apple Music work sporadically, but only for a few minutes here and there. Usually after my phone is turned off then back on. So doesnt fully fix the issue...basically just teasing me lol.

I'm having the same problem, and have had for the last week. I'm in contact with someone from iOS support, although haven't heard back presumably because there is no simple fix.

What is clear is that this is not an isolated problem and I guess we'll have to wait for an ios update.

Most excellent suggestion, MethozS402! The DFU firmware restore you came up with worked like a charm. Listening to Apple Music as I type. And I downloaded an app. There was an informative article on DFU I found by Googling "DFU osxdaily". It was from 2010, but the explanation helped me understand what I was about to do. A few caveats: (1) I needed to give my AppleID in several places (went to Settings > iCloud and clicked on my profile, same needed on iTunes and App Store and Home Sharing on the Setting > Music page), (2) I needed to turn my iPhone on and off before things got working well, and (3) because I haven't set up my backup as encrypted, I lost all my Health info and ApplePay cards (I knew this would happen but the phone was so messed up, I didn't want to risk encryption). Well … I've got a day of getting all my iPads set up this way. Thanks. If anything changes, I'll alert the group. But, so far, it looks like a solution!

Wait … After an hour of enjoyment, my iPhone's 9.1 problems all came back! So much for all that work. This is a very sly bug. It all fell apart when I tried to open Pandora and it froze. This was the same thing that happened around the first time I found the bug. Could Pandora be a menace? Or else, the problem just arises after a while. Anyway … it's up to Apple to figure this one out. I've signed out of the stores again. That's my best fix.

The easiest fix, which I used last week to great success, would be to downgrade to iOS 9.0.2. Sadly, Apple is no longer signing this downgrade. It would be great if Apple could once again allow us to go back to the future of 9.0.2 until it can fix 9.1. I’m going to suggest this on Twitter and see if it helps.

For info, my issue has apparently now been passed to the Engineering Team for further investigation. Which I suppose pretty much means waiting a long time for some kind of an iOS fix.

I like the suggestion of Apple allowing the downgrade to iOS 9.0.2

I was thinking the same thing. Has anyone had success by creating a new Apple ID?

I tried creating a new Apple ID and it works fine. The only problem being that of course none of your content is linked to this new account.

iOS support got access to my account and tried logging in on devices their end in both iOS 9.1 and iOS 9.0.2. I wasn't told the outcome, but because the issue has been further escalated I'm assuming that the problem was indeed the iOS 9.1 upgrade.

I tried using a new Apple ID and the problems were still there.

I got that too, but it seemed fine after I restarted my device and logged in with the new account. Again, this isn't a realistic solution because you lose all your content with a new account.

HI, please help. I have the very same problem of my iPhone 6 freezing on a screen that says 'music'. I have only had an iPhone for a month so I am really stuck. Just so you know i am sitting in South Africa with the same problem as you guys. Any advice would do.

I created a new Apple ID for temporary use while this issue has not yet been resolved. Been using it for more than 24hours and not having problems up to this moment yet. Downloaded only apps for everyday use as most of them are free. No problem on the saved settings as I used my backup to restore. I also got a new free trial of Apple Music which end on January 31. This makes me truly believe that this an apple id related issue. Will just go back on using my true apple id when all these are fixed to get my purchases again.