Apple Music not working on iPhone 6 after iOS 9.1

Rebooting and turning the air mode on and off did not work too. I agree on the apple ID issue, despite the fact that I am still running it on 9.02 and still not upgraded it yet. Looking for a concrete solution from Apple Support.

Greetings from Jordan...

It's really strange that Apple has only heard about this problem recently. As I wrote here before, the first time this happened to me was in version 8.4.1. The most frustrating in all this is to know that not even a new iDevice will solve this supposed "Apple ID bug". As someone wrote here, right now my iPhone is a brick: Game Center does not work, Apple Music freezes constantly, Beats1 never works, apps are not updated and the links in the emails do not open. Regarding the Apple Music, it should be noted that the problems only occur on iOS. On my Mac everything works perfectly.

Hi All,

I am having the same issue. From India. App Store doesn't show the 'Update' / 'Open' button against the apps. All the apps are shown with 'cloud with arrow' point (for those that are already installed). Apple Music stops playing. I get 'An error occured' in the For You page. Download doesn't happen. Music will not play via the USB cable with my car stereo. In short, everything that I really need in an Apple phone gets stuck. And all this, coz I updated to iOS 9.1!

I have done resets, switched it off and on several times.

It works intermittently.. The longest it worked was for full 2 days ... and then one morning I woke up again to everything stuck. Right now, it's functional, but for all long, is anyone's guess?!

I truly hope Apple comes out with a solution fast. Else, my new iPhone 6S is such a disaster!

its really annoying, seems like a simple fix but nothing yet in the long term, i can update apps by signing out of the itunes and app store in settings rebooting , not signing back in , pressing the app icon and updating but apple music i sign out reboot sign back in and it will work for an hour

Has anyone noticed that if you log out of ITunes store and restart, the ability to download app updates and use email links returns? The problem seems to me to be a combination of 9.1 and being signed into the iTunes/App store. As long as I remain signed out of the App Store my app updates have been coming through. Of course, I'm still screwed if I want to stream music or buy an app though. Just wondering if others have noticed this. What is so strange is why this bug affects so few of us. What is it about OUR particular Apple IDs that is causing this conflict. The vast majority of users who have updated to iOS 9.1 obviously aren't having any problems with this at all. If they were there would be a huge uproar all over the internet. This seems to only be affecting only a tiny fraction of 9.1 users. That's why support people seem so unfamiliar with it. Very strange.

Super weird - it's now been 24 hours since I tried the "hard reboot - turn on airplane mode - turn off airplane mode" trick and I've had no issues since then - app store/game center/email/music all working 100% normally. Sounds like for other people the trick isn't as successful, which is disappointing. Anyway here's hoping that Apple has some sort of 9.1.1 patch coming our way soon.

All suggested workaround here still don't work for me. For the newcomers I suggest that you do a backread. This is not only about  Music. This really is an apple id bug. As per smnlo apple should have a way of changing the topic of this thread. Anyway, still waiting patienly for a fix so that I can download all my purchased contents again. For the meantime. I'm still using my new apple id which works very well without any problems. I can update apps and download offline music. And the best part! I can click on links on email.

ive been having the same issue since I upgraded to 9.1. A tech suggested that it's because inhave iTunes Match and Apple Music subscriptions.

has anyone tried upgrading to 9.2 beta two that was released today to see if there was a fix?

I'm not sure if anyone else is having this problem, but I've been having it since all of these problems began. If I go into Settings -> iTunes & App Stores, under my Apple ID at the top, the option for Password Settings is missing. If I try to go into Settings -> General and try to tap Restrictions, it freezes for while (30 seconds or more), and then eventual takes me into the Restrictions menu. If I go into Settings -> Touch ID & Passcode, the option to toggle iTunes & App Store (to use Touch ID for purchases) is off. If I try to turn it on, I SHOULD get a prompt to enter my Apple ID password, but I don't. Instead it just toggles to green. But if I go back one level (to Settings) and then back into Touch ID & Passcode, the iTunes & App Store toggle is turned off. No matter how many times I try, it turns itself off.

This seems like there's a conflict between these menus that require you to use your Apple ID password to download apps in music. Could this be the main reason why we're all prevented from updating, downloading apps, listening to music, and downloading music?

Apple are aware of this. I spoke to someone from support and my case has been escalated to the engineering team. I'm sure there are enough escalations now that it's on their radar.

Quite whether there's a fix anytime soon remains to be seen.

For now my fix has been to create a new iTunes account and link it to my family account. The new account thereby has access to all my apps etc. and has Apple Music (I have a family subscription).

Meanwhile I'm still logged into iCloud with my normal account, so I still get all my photos, emails, calendars, etc

It's not an ideal Apple user experience, but I suspect it will be many weeks before a fix is out. So at least I can get by for a while with this approach.

I’m installing the Public Beta of iOS 9.2. That way, I’ll at least have a feedback pipeline to let Apple know about any bugs I find. I’ll report back after I’ve done some testing with the beta operating system.

We had same issue after updating a brand new 6s to 9.1. When you launch music, it just hangs with the rainbow crowd image. After trying a lot of things, a reset network connections fixed it. We upgraded in the hope of less bugs, as 9.02 froze on us several times a day requiring a hard reset, something we have not seen in the last 5 years of using iphones. The quality of the updates is getting poorer - it will put people off updating at all.

Believe me. If you're problems are like the rest of us on here, your fix of resetting network settings is only a temporary one. We've all discovered temporary fixes. The only permanent fix seems to be downgrading to 9.02.

i did the airplane mode fix and it worked for about an hour And a half. I was able to re download all of my key apps that I use for work on a daily basis. For now I'm happy but it stopped working when I web into the podcast app. Ugh.

Loaded in iOS 9.2 Public Beta. All problems persist. With many restarts, I've gotten everything working well for a couple hours. But it always goes back to all the common problems. One good thing is that there's a Feedback app so I can get the problem more directly in front of Apple.