Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Move Goal problem

I have an apple watch which I've had for 171 days and the reason I'm so sure is that every day since I got the watch I complete all 3 of the activity circles and consequently the move goal achievement was up to 171. On Saturday I went for a run and used runkeeper on the apple watch + my iphone was in my pocket. Total calories burnt on the run were 464, and my daily goal is a minimum of 400.

To my horror on Saturday I realised that the 464 calaries had not been added to the move total, even though it was showing in the graph and under the workout section as a 464 CAL Outdoor Run.

Is there any way I can correct this?


NB, my iPhone is version 9.1 and the watch is OS2. Runkeeper is 6.2 (250) which has apple watch support. It was the first time i had used runkeeper running on teh apple watch and I fear that might be the problem.

User uploaded file

User uploaded file

Apple Watch, iOS 9.1

Posted on Oct 26, 2015 6:00 AM

Reply
42 replies

Jan 29, 2016 9:19 AM in response to woodstocknick

From what I can tell, the latest version is 6.5.1, not 6.5.2. I've had 6.5.1 for awhile now and am still having the same problem. Last night right before midnight, I checked and my move goal calorie count was 647. I had three RK AW app recorded activities of 258, 43 and 92 calories. No other recorded activities in the Activity app. This morning, the move goal calorie count for yesterday was down to 263. That's a little bit more than 647 minus the sum of those 3 activities (which would've been 254), but still close enough that I think it's an issue with the RK app. Again, this doesn't happen if I use the Workout app instead of RK (or at the same time).

Feb 7, 2016 8:46 PM in response to rwinston

I have a similar issue, but I don't use runkeeper at all on my watch (although it is installed).

I manually log my runs in runkeeper after I workout so I can take advantage of the shoe tracking feature


I had a 90+ day move streak going and even though I ended the day with 200 MORE calories burned compared to my goal (632/430), my streak ended.

I had a running workout that day logged via the workout app on the watch plus normal calories from movement throughout the day


I've continued to complete my daily goals, but as I'm well under my longest streak, I have no idea if the days are actually counting to my next streak or not

Feb 22, 2016 7:21 AM in response to Wannabe Actuary

I'm still having this exact same problem - iPhone 6, iOS 9.2.1, Runkeeper v6.6. I get the daily alert to say I achieved all 3 goals then in my weekly summary I'm suddenly way short on my move goals, so annoying, far more annoying than it should be in fact.


I run with my iPhone but start and stop RK from my Apple Watch.

Any evidence this issue is being owned and looked into (is it Apple or Runkeeper?) very much appreciated.


Thanks.

Apple Watch Move Goal problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.