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OS X El Capitan: Parental Controls NOT working

Using a managed account, and selecting "only allow these websites", when managed/ or Admin user logs out and then back in and parental controls are opened by ADMIN account, "try to limit access to adult websites" is selected. MBP restarted, ADMIN goes back into managed account and selects only allow...and same thing happens....also if I enter specific websites that are NOT to be accessed at all under "Custom" these websites disappear next logging from ADMIN or Managed account.....Parental Controls worked fine with Yosemite....Can anyone help?

Posted on Oct 29, 2015 1:45 PM

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185 replies

Mar 18, 2016 9:35 AM in response to jetseller

Parental controls have been broken since Yosemite came out. We have two identical macbooks with Mavericks.. upgraded one and the parental controls stopped working.. took it into the apple store in 2014 and they were unable to fix it so I'm skeptical they are unaware of the problem. Didn't upgrade the second laptop until a month ago when we had a hardware problem and now the hardware problem is fixed but surprise now it's parental controls don't work either.


My advice is to wipe the machines and install Mavericks until they can sort this out.. it's what I plan to do.

Not a lot of compelling reasons to upgrade anyways.


The sad thing is that we switched from a windows laptop because of the parental controls and now Windows seems to have better controls.


Greg

Mar 20, 2016 10:48 PM in response to Thongjy

This was what I posted on 1/25. It has worked fairly reliably on 3 el cap machines I have. That being said, after some time passes with no new software, etc added, some apps that are checked and permitted will not be allowed when they previously were. I have had to delete user and create a new one to overcome. In short, a total nightmare as far as time involved. You must do the steps in order and hit the lock button when backing out at the parental controls and at the user screens. Be sure you back out from the user/groups screen all the way to the sys pref screen and wait there before continuing to change things.

Engineering' advised him to tell me to do this: (it is a compilation of various things people have suggested)

0.5) make sure you are logged out of the user you want to make setting changes on

1) Open System Preferences

2)Users/Accounts

3)Open parental controls (don't go directly to parental controls thru pref)

4)Change one tab at a time (apps, web, stores, time, privacy, other)

5)After making desired changes, hit the lock button then hit the back arrow to take you back to users then back to the sys pref main box

6)Wait 15 sec (I didn't have luck with that brief, I had to wait about 1 minute)

7) repeat the process FOR EVERY TAB YOU WANT TO CHANGE


I so wish this would get fixed.

Apr 24, 2016 11:29 AM in response to jetseller

Ever since I upgraded to the last couple of versions of OS X, parental controls have failed to work as needed. My son's school requires him to use Google Docs and Classroom, and I ended up having to install Chrome to he can access those sites consistently. But, to install Chrome, I had to turn off website restrictions. However, when I try to customize web access and block certain sites like Youtube and gaming sites, Parental Controls consistently fails to save the sites I'm trying to ban. It frustrates the **** out of me.


I add them in, click the lock icon, leave Settings, and when I go back, none of the sites I entered are saved. Dang useless.


Geez, Apple, why don't you FIX THIS? It's enough to make me think about substituting a Windows laptop or a Chromebook, for his MacBook Air.

May 8, 2016 8:08 PM in response to jetseller

Another frustrated parent. All macs upgrades to El Capitan and all parental controls lost!!! 13 year is having a field day doing everything but homework. I have to screen share to monitor him and log in and out with password. He is being 13 but I have to treat him like he's 6, It takes a good chunk of my day to monitor homework and then he will go into private browser when I'm not looking. He's a bugger but at least parental controls gave us one less thing to argue about Apple must fix this!

OS X El Capitan: Parental Controls NOT working

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