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jetseller Author

Level 1

9 points

OS X El Capitan: Parental Controls NOT working

Using a managed account, and selecting "only allow these websites", when managed/ or Admin user logs out and then back in and parental controls are opened by ADMIN account, "try to limit access to adult websites" is selected. MBP restarted, ADMIN goes back into managed account and selects only allow...and same thing happens....also if I enter specific websites that are NOT to be accessed at all under "Custom" these websites disappear next logging from ADMIN or Managed account.....Parental Controls worked fine with Yosemite....Can anyone help?

Posted on Oct 29, 2015 1:45 PM

185 replies

W4RH34D

Level 1

8 points

May 18, 2016 9:55 AM in response to jetseller

Can confirm it does not work in 10.11.5.

May 18, 2016 10:05 AM in response to W4RH34D

Yes. I already tested it yesterday. Same as in all the lame betas. Doesn't work. I did leave more feedback for them to ignore though...

I think our only hope is OS X 10.12 now, which will be announced in June at WWDC. I hope they rewrite parental controls.

May 18, 2016 11:54 AM in response to wikeh2004

Apple, FIX THIS!!!

When Parental Controls used to work, I was so glad to be using OS X and Macs. I have been a faithful Apple owner and user since 1983. I have stuck by you through thick and thin. And, there have been thin times...

Restore my faith in you. FIX THIS!!!

Thanks.

Király

Level 6

10,017 points

May 18, 2016 3:17 PM in response to LukeLindblom

Did you all try the delete the user and recreate it fix that I posted above? It 100% solved the parental control problem for me. Details are a page back.

May 21, 2016 6:55 PM in response to jetseller

Deleting the user doesn't work. If it worked for you, you didn't have this problem. Even a full reload and reformat doesn't work. So any other fix is useless unless it comes from the fruit gods.

Jun 10, 2016 11:58 AM in response to jetseller

More than half a year later, and the issues with Parental Controls still haven't been resolved yet. So disappointed.

W4RH34D

Level 1

8 points

Jun 10, 2016 12:14 PM in response to blueswirly

Yup, we've learned to go without. Hopefully it comes back. Though with El Capitan's security features protecting system files I am not as worried as I would be with snow leopard etc.

I just watch the internet history and user files like a hawk.

I know it's easy to bypass gatekeeper, but atleast they can't do anything nasty with terminal.

Peinados

Level 1

4 points

Jun 10, 2016 12:32 PM in response to jetseller

I have the same 😕

esharma

Level 1

4 points

Jun 29, 2016 12:11 PM in response to jetseller

I have this same exact problem. I have spent 3-4 hours working on this with apple support. They continue to tell me that parental controls work fine on El Capitan and they are confused as to why parental controls do not work on my computer.

I have sent them this thread on discussions.apple.com to read and their answer is that they have millions of users, and if parental controls were truly broken, then they would know about it.

W4RH34D

Level 1

8 points

Jun 29, 2016 12:15 PM in response to esharma

Hah! Demand them demo it for you then.

Jun 29, 2016 4:28 PM in response to esharma

Not a great argument from Apple. I'd be surprised if a majority of users knew you could create multiple accounts on one machine let alone know about parental controls. They can easily do a screen share and see it not working for themselves.

W4RH34D

Level 1

8 points

Jun 30, 2016 8:35 PM in response to jetseller

IF you have OS X server you can set up profile manager and push simple finder, app restriction and website restriction to the computers you want to manage.

Tested it, works fine.

stwi

Level 1

4 points

Jul 4, 2016 8:36 AM in response to jetseller

I found these rather suspicious looking errors in the system log. They appear whenever I try to make any changes to parental controls (in this case it was changing the allowed apps). This may not be a problem with parental controls per se, but rather with some missing code signing keys in the key chain.

stefan@libbys-macbook:Library $ tail -f /var/log/system.log | grep parentalcontrolsd

Jul 4 11:28:56 libbys-macbook parentalcontrolsd[924]: CreateTempKeychain [1174] -- mkstemp created path: /var/db/com.apple.parentalcontrols.keychain.9Frwdw

Jul 4 11:28:56 libbys-macbook parentalcontrolsd[924]: FCCreateTempKeychainForCodesigning [705] -- using keychain: /private/var/db/com.apple.parentalcontrols.keychain.9Frwdw

Jul 4 11:28:58 libbys-macbook parentalcontrolsd[924]: CreateIdentityWithKeychain [994] -- *** CopySigningIdentityFromKeychain returned NULL

Jul 4 11:28:58 libbys-macbook parentalcontrolsd[924]: FCCreateTempKeychainForCodesigning [708] -- *** FCCreateTempKeychainForCodesigning: CreateIdentityWithKeychain returned NULL

Jul 4 11:28:58 libbys-macbook parentalcontrolsd[924]: -[AppWhitelistHelper _processBundleIDs:forUser:kickMCX:] [286:] -- *** FCCreateTempKeychainForCodesigning returned NULL

Jul 4 11:28:58 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 1

Jul 4 11:28:58 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 2

Jul 4 11:28:59 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 1

Jul 4 11:28:59 libbys-macbook parentalcontrolsd[924]: multibyte ASN1 identifiers are not supported.

Jul 4 11:28:59 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 1

Jul 4 11:28:59 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 2

Jul 4 11:29:00 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 1

Jul 4 11:29:00 libbys-macbook parentalcontrolsd[924]: ### Attempt to send message without connection!

Jul 4 11:29:01 libbys-macbook parentalcontrolsd[924]: FCCreateAppSignature [857] -- *** SecCodeSignerAddSignature returned: -67062 on pass: 1

W4RH34D

Level 1

8 points

Jul 18, 2016 1:57 PM in response to stwi

About the OS X El Capitan v10.11.6 Update - Apple Support

Just in time to fix it before MacOS comes out. LOL

Jul 18, 2016 2:31 PM in response to W4RH34D

Glad they finally fixed it (I hope) before I threw the MacBook out the window and replaced it with a Windoze laptop! :-)

OS X El Capitan: Parental Controls NOT working