You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
tried to open my music app and the Apple Music screen came up and nothing else. Can't access anything on the app and the screen apears to be stuck. Tried restarting iPad, closing app, etc. but nothing happens. What can I do??
Was there a "My Music" button at the bottom of the screen? Once you go to My Music the Apple Music screen should not come back. If the iPad has frozen on the Apple Music screen try quitting the Music app then reset the iPad. Finally try the Music app again.
To quit an app double click the Home button to reveal the app switcher. Flick up on the page preview of the app you want to quit. The page preview will fly away and disappear. That quits the app. Then reset the iPad Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
AS per screen shot I have Apple Music set to OFF. if you follow the link in blue "Join Apple Music" there's no choice about "not joining"
it finally just crashed and then opened fine, been having lots of issues lately :-(
Thanks
I tried all the recommendations above but THIS IS THE ONLY THING THAT WORKED! Thanks for sharing. THIS UPDATE *****!
I've tried a half a dozen other suggestions and this is the only one that worked! Thanks
thanks, you really saved my sanity here!
Cx
The solution is go to settings>music>join apple music. Choose whether you want to join it for trial or not. Then you done and it will never haunted you anymore forever.
Thanks for that. Resetting it as you described solved the problem.
am glad it worked ... Anytime
SETTING-CELLULAR- turn off "music"
Yep me too. Come on Apple. Sort it. The advice about going to settings and turning music on, doesn't work.
PS Apple -- until this is sorted, I am using Spotify on my iPad, not iTunes. Actually, using it rather a lot, now I come to think of it.
Thanks. I was struggling for hours with that Apple Music screen . Learned how to close
an unclose-able app and how to reset my iPad!
music app stuck on Apple music screen HELP!!!
