How to retrieve a serialnumber and IMEI from a dead iPhone?

Meg St._Clair wrote:

RalfFerdius wrote:

Do you read all the papers included?

Do you fill in any warranty card that comes with a device?

Do you fill in any registration card that comes with a device?

Are you asked to register a device soon as possible? Are you asked to register a device first before even switching on?

Do you write down these things before you first use? Like a serialnumber, product number, type.

Do you keep the original packing box?

When you ask people around you, do they keep original packing box from their new brought devices?

When you see people throwing away their original packing box, do you asks them why they don't keep it?

Yes, of course I read the papers included in an expensive product. I don't consider my phone a "plaything", though. No, I never fill out warranty cards as they are not necessary for a warranty to be honored in the U.S. I generally register devices online as it's easier. No, I don't keep the original packaging. I take photos of the relevant barcodes/numbers and store them, along with a copy of the receipt, in Evernote for future reference. It takes about a minute to do that.

Do you read all the papers included with any new device?

How do you call your device or vehicle anyway.

Doesn't matter if you fill in warranty card by paper or online. They serve for the same purpose. However paper versions may become first.

And where do you store these photos? You can cut the label from original packing box too.

Can only you access these data when they are stored online?

.

Csound1 wrote:

You want us to solve the problem that your lack of organization caused.

Why didn't you write it down when you could have?

Why didn't you back up your iPhone?

What do you expect us to be able to do about a problem that has nothing to do with anyone but you?

No, I don't want you to solve the problem what "my lack of organization may caused".

I want to show and known the problem about why serialnumber aren't visible outside the iPhone.

Do you write it down? It seems that an iPhone doesn'task you to write it's important info somewhere down. Do you get a reminder after a few days?

Do you backup your iPhone weekly?

The problem has to do with everyone who hasn't walk the same path as yours.

The problem has to do with everyone whowill experience the same problem when an iPhone is broken.

The iPhone is already back to the shop where I brought it and send in for repair.

It doesn't matter. Repair may take a few days longer.

I'm not the only one who doesn't can show or tell the serialnumber to shop staff. It seems not needed.

At repair center the will find out when the shop doesn't provide it.

Does a mobile carrier tell my iPhone's serialnumber?

Allan Eckert wrote:

Your comment of "I'm not the only one." carries no weight what so ever.

It is far better for you to stick to your own problem and leave the others out of your discussion altogether.

I'm not the only one. It isn't my problem.

Plaything or toy

Meg St._Clair wrote:

RalfFerdius wrote:

Meg St._Clair wrote:

RalfFerdius wrote:

Do you read all the papers included?

Do you fill in any warranty card that comes with a device?

Do you fill in any registration card that comes with a device?

Are you asked to register a device soon as possible? Are you asked to register a device first before even switching on?

Do you write down these things before you first use? Like a serialnumber, product number, type.

Do you keep the original packing box?

When you ask people around you, do they keep original packing box from their new brought devices?

When you see people throwing away their original packing box, do you asks them why they don't keep it?

Yes, of course I read the papers included in an expensive product. I don't consider my phone a "plaything", though. No, I never fill out warranty cards as they are not necessary for a warranty to be honored in the U.S. I generally register devices online as it's easier. No, I don't keep the original packaging. I take photos of the relevant barcodes/numbers and store them, along with a copy of the receipt, in Evernote for future reference. It takes about a minute to do that.

Do you read all the papers included with any new device?

How do you call your device or vehicle anyway.

Doesn't matter if you fill in warranty card by paper or online. They serve for the same purpose. However paper versions may become first.

And where do you store these photos? You can cut the label from original packing box too.

Can only you access these data when they are stored online?

As I said in the post you quote: "Yes, of course I read the papers included". That means all of them. I don't know what you mean by "How do your call your device or vehicle anyway."

The photos are stored in Evernote, an online notetaking/storage service I use. You can look it up. I can access it from any connected device. They are also available locally on my computer. I don't save bits of boxes as I would lose them.

Plaything, toy or what ever you will call your newly brought device. Some people give their vehicle a name.

And when if you can't access your online stored data? Possibly only the original documents can get accepted.

Beside of loosing boxes they need storage space.

dklubu wrote:

Call AppleCare.

I can't imagine why you need the serial number over the IMEI number in regards to a repair, or possible issue. Please fill in on this!

No, why I should need AppleCare, due default warranty coverage will do that.

Apple will prefer for a serialnumber. You need the serialnumber and IMEI. In case one of them is invalid.

gail from maine wrote:

No one said you needed AppleCare. The dklubu mistakenly told you to call AppleCare, but you don't have AppleCare since your device isn't registered, which it would be if you did have AppleCare.

Okay.

<quote>

Bottom line, there are three different places where your Serial Number can be retrieved from - your original box, a backup in iTunes, on your Apple Profile.

</quote>

These are the default places. My question is about wher can you find the serialnumber on the iPhone.

Why don't Apple put a serialnumber not on the device itself?

Since Apple uses serialnumbers to indentify their devices, instead of common used IMEI.

Apple doesn't make serialnumbers visible on outside for us. No, they put the serialnumber somewhere inside the iPhones and iPads.

Because dead iPhone doesn't respond with iTunes, on own and strange computer.

<quote>

If you have none of those available, then you are just going to have to go to an Apple Store to get your device fixed.

</quote>

I went to the shop where I brought the iPhone.

They don't need the original packing box and serialnumber. They just make copy from paper proof of purchase.

Also they said all user data will be deleted, so you must made a backup and have Findy my iPhone feature disabled.

<quote>

This is how business is done in the Apple world. We can do nothing about that.

All we can do is provide you with your options. If you don't like it, tell Apple: Apple - Feedback.

That is all there is to say about this. Your opinion about whether it is an acceptable way to do business is irrelevant.

The IMEI numbers are used by the Cellular phone industry, but not by Apple. Deal with it.

GB

</quote>

The strange, difficult, closed world of Apple.

Yes, that's why I came here. Thank you, for giving some options.

I can submit a feedback, it doesn't make any difference. Apple doesn't listen or change it anyways.

Apple deviates from many others.

gail from maine wrote:

Take some personal responsibility. I have no idea what the issue is with taking it to the Apple Store to get it fixed, but that is what anyone else would do in this situation. Your refusal to use the only option that is now left to you because you didn't ever back up your device to iTunes or register your device with Apple is baffling to say the least. You didn't utilize the options available to you before your device was broken, and you are not utilizing the only option left to you now. This is on you - not on Apple.

I'm out.

GB

I did not purchase the iPhone from an Apple Store.

So, I went back to the shop where I did purchase the iPhone from.

Shopdid not need original packing box. Shop staff made only a copy from my proof of purchase, the paper version, which shows only the IMEI.

Shop staff asked if I had disactivated the FMI and stated that all user data will be lost.