You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppleTV 4 keeps waking up

I put the device to sleep either by press and hold the Home button or going to Settings and selecting sleep. It sleeps for a minute or so but then it wakes up on its own and turns the TV on as well. Curiously enough it only happens to one of my TV's (Sony Bravia bought 2009) but not with the other (Samsung Plasma TV bought 2013). Any ideas?


Thank You,
Erasmo.

Apple TV, tvOS

Posted on Nov 3, 2015 11:25 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2015 4:04 PM

I Think I figured out the problem. It seems to happen when I put the AppleTV to sleep while a video playing app (I tried with HBO go & Plex). It'd appear the video player app stays active and wakes up the AppleTV (which turns on the TV). I tried quitting the Apps before putting it to sleep and the problem did not reouccur. Can someone from Apple please look into this?

38 replies

AppleTV 4 keeps waking up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.