Each time I click on the "Content" link in the upper right menu (between "Activity" and "People") I get this page:
I get the same error even going the "Welcome XFox" → "Manage Subscriptions" → "Content" route.
What should I do?
Time for a two pronged approach...
Before you call, it would be wise to make a bullet list of you talking points - an "elevator pitch" that tells the whole Story in under a minute
Best presentation is
I've just tried to submit the form a second time and it seems to have gone through (I haven't received the delivery notification error e-mail).
The first time I submitted the form I was using the free Wi-Fi network of an Apple Store, I don't know it this could make a difference.
I've been contacted by an Apple Host a few days ago, he asked me to restart the Mac but, as expected, it didn't help.
I told him that the issue is still present but I've not received a reply from him so far.
Tomorrow I'll call Apple Support as per your instructions.
I'm sorry for this so late update (more than a month after my last message!).
So, after much hurdle, I managed to speak with the Italian AppleCare support but, unsurprisingly, I've been told that they don't have the means to help with issues regarding Apple Support Communities.
What can I do? 😐
I still get the same error when I try to load the Content page and I haven't received any reply from the Apple Host that contacted me on 18 novembrer 2015. If it could help, the follow-up number of the Apple Host e-mail is 6*****.
<Edited by Host>
I've asked the hosts to make contact with you. In the meantime take a look at this Site map of Communities and Categories. Do links on that page work for you?
tt2
Hi tt2,
general links to categories and communities work just fine but I also tried the direct links to specific section of the Content page, that is:
Of the above four links, only the first one (Authored Discussions) gives me the unexpected error message, the other three load the intended section of the Content page without errors.
Interestingly I get the same error when I try to visit your content page too. 😮
Redirects to https://discussions.apple.com/error.jspa
tt2
Thank you very much tt2, I didn't realize that the error can be seen by everyone simply trying to load my Content page: XFox
However, no new e-mails from Hosts so far…😟
I get the same error.
Methinks a "feedback" for that page might be in order. Choose Topic Area [Discussions] from the menu > https://www.apple.com/support/feedback/
I have a sneaky feeling that this will not cure itself - even after a feedback report - if this persists, tt2 and/or I shall alert our gracious Hosts to your plight.
Feedback sent.
OK. For documentation purposes, I am able to use ALL of YOUR TABs except [Content] which produces the error
Give this some time (a judgement call) before assuming that we need to contact our Hosts
Any news?
I haven't received any new e-mail from the Hosts.
YOU would have heard via email. Have you tested lately? Do so, if not. I have asked the Hosts to have a look at this - again.
report back to us tomorrow?
"An unexpected error has occurred" message in my Content tab/page
