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iPhone 6S Rose Gold Easily Scratched?

Hi,


I'm using an iPhone 6S Rose Gold and noticed a lot of tiny scratches on the side when there is a casing around the 4 sides. Thankfully, the screen has no issues with scratching but the sides are bothering me. I see one part of the side, the paint peeling off? I don't understand how it can still get scratches when it is fully covered.


Does anyone have why is this happening? How do I prevent it? How do I fix it?


All my gadgets are from Apple and it'll be a great pity if my iPhone 6S is easily scratched even WITH protection. Please help!

Posted on Nov 21, 2015 11:16 PM

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Feb 1, 2017 4:19 PM in response to gailninette2

Yeah they keep saying that this is a cosmetic issue... here in Singapore some shops sells the back housing for about 180SGD including everything..


Look at the two options they gave me.. already went to local service provider and they said this was reported to Apple before and still waiting for them.. waste of time... now i have doubts about investing money on next iPhone...


User uploaded file

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Apr 8, 2017 5:53 AM in response to MJFDJ

I've actually found that the same thing has happened to my phone. The only problem is that I've had my phone for a year now and only taken it out once or twice for a few seconds to change my case. The first case I had was one of apples cases and I took my phone out to change it and just found scratches near the back camera, text on the back and the headphone jack 😟User uploaded file

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Jan 15, 2017 12:20 PM in response to ekaag

Exactly, as far as I know, i've been to an apple store twice to be told the exact same thing, cosmetic issue so they can't replace it, but I haven't caused it!!! They were kinda saying it was my fault the phone got that way while I've bought their expensive leather case to protect it. iPhone 6s Plus Rose Gold here

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Jan 19, 2017 5:09 PM in response to mguel_navarro

Having the same issue... went to Apple service and had discussions with Apple support but no luck.. They simply said this is a cosmetic issue... Looks like they don't want to find out the actual root cause of this...


What I think is that rose gold case cannot hold normal usage conditions... Next time before I invest on iphone i will think twice coz I don't like to use phones with cov

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Jan 30, 2017 6:08 AM in response to MJFDJ

Same here! I've been using the 6s Plus rose gold, for a year now. The paint of my phone has been chipping off like crazy. It's spreading to entire phone. I don't really know what could've caused it. It has had a cover since day one, so I don't see how and what could've caused it. Hoping Apple hears us out. Any solutions besides replacing the back panel??

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Apr 22, 2017 3:22 AM in response to MJFDJ

i have the same issue! i currently have a gold iphone 6S and i've always used a case from day 1. however, a short period after i received the phone i strated noticing hairline scratches on the back of my phone. i ignored them and dismissed them as dirt. a while later, when i checked the back of my phone again i saw more tiny scratches dominating the entire back of my phone, at places around the camera, the phone buttons and its charging port. there are have been more and more scratches ever since and i'm puzzled as to why this is happening. i'm very annoyed as these tiny scratches are ruining the look of my phone. any suggestions to why this is happening?

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Jul 28, 2017 6:38 AM in response to MJFDJ

Its just been a month i bought iPhone 6S Rose Gold and there are some black scratches visible on the top and bottom of the phone. I usually keep my phones with great care but this thing disappointed me. I also had iPhone 6 and iPhone 5, but seems like it's just the problem with the 6S and specially the Rose Gold one.

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Dec 8, 2015 3:00 AM in response to MJFDJ

I have the same problem with my iPhone 6s Plus Rose Gold. There are a lot of black tiny scratches at the lower right back part of the phone just a day after purchasing the phone. I'm very careful with my phone. i went to an apple store and they told me that maybe it's just dirt but it's clearly not the case. Apple wouldn't do something about this?

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Dec 29, 2015 9:12 AM in response to Aprilfranz

The only way you're going to know is to make an appointment at the Genius Bar and take it in to show them. We're just users here and can't speak for Apple. But the general rule is that user damage is not covered by the warranty. Unless they determine that the scratches are a manufacturing defect, it's user damage.

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Dec 30, 2015 6:17 PM in response to MJFDJ

Finally!! Found people with the same problem. I have been doing so for months now. My iPhone 6S Plus Rose Gold also has black marks around the edges, almost like paint is peeling off. I thought it was only dirt as well, until almost all edges of my phone were filled with these marks.


I am VERY careful with my device and it's impossible for it to be caused by my negligence. I also have been noticing it about a few days from when I bought the phone and it has since spread out to almost all edges of my phone. I'm very disappointed. I have always made sure my gadgets dont get scratches, but thanks to Apple you dont need to do anything to get scratches all over your phone. 😠

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Jan 13, 2016 11:41 AM in response to akosipops

Same thing here! Have you tried going to istore and complain about the issue? I had my iphone 6s rose gold for a month now and it seems like scratches are everywhere! Even though it is fully protected by an expensive tpu/silicon case and a back protector since day one. It is so bizarre!

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Jan 28, 2016 6:14 AM in response to MJFDJ

Experienced the same thing. It looks like that the aluminium was coated in pink paint and it's peeling off. There are black sorta kind of scratches that appears everywhere. It's like a dirt and I tried everything to wipe it off but it's still there. My phone is protected with a case since day 1. It's annoying.

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Jan 31, 2016 1:50 PM in response to MJFDJ

I'm having a similar problem. Got my iPhone 6s rose gold just over a month ago. I have a massive scratch on the top. Not been dropped just normal use! Took to Genius Bar they said the can't help but suggest I use a apple approved case!

tthe manager did say the outer is made of light aluminium and therefore is a softer metal!

however this is not good I had my iphone 5 for 2 years and it still looks brand new!! Disappointed

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iPhone 6S Rose Gold Easily Scratched?

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