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Level 1

3 points

LG External Blu-ray - Driver Fails

Issue: When I try to use my LG BE14NU40 with a new iMac17,1 (i7 / 4GHz / 8GB running 10.11.1) to play a DVD or burn a CD, the process will start and then within 10 to 15 seconds fails. The error message gives a code, but mainly it is saying that the device is not connected.

When I go to the System Preferences after the error message, the CD's and DVDs app is no longer available. I then have to reboot to get the CD's and DVD's app back.

A second LG DVD Writer (GP50NB40) that I use with my MacBook Pro Retina (MacBookPro10,1 running 10.11.1) has no problem with the iMac17,1.

Both LG drives have been working fine on the MacBook Pro for under a year, so this looks like a driver issue of some sorts with the iMac.

So the usual question - has anyone else noticed an issues like this with either LG External Blu-ray Writers, or other DVD external writers in general?

Thanks.

iMac with Retina 5K display, OS X El Capitan (10.11.1), iMac 17,1 i7 / 4GHz

Posted on Nov 22, 2015 7:35 PM

19 replies

rkaufmann87

Level 10

140,658 points

Apr 5, 2016 2:45 PM in response to moosefuel

The bottom line is Babowa is correct, if you want to continue to believe OS X supports Blue Ray, okay we cannot stop you. However you will find zero support from Apple. Like Babowa, I'm done and am no longer subscribed to this thread.

Apr 5, 2016 2:56 PM in response to rkaufmann87

Well I'll post here for posterity's sake, then, since you're not reading it. I understand that Apple doesn't like Blu-ray, doesn't want you using Blu-ray, wishes there never was Blu-ray. That I understand. I just have empirical evidence that it works at a basic level in Mac OS. It even works from Macs that have no special software installed. It works, whether or not you agree, or whether anyone at Apple likes Blu-ray. It works if you boot from a clean install of Mac OS X. It's not my opinion that it works, it's empirical fact. I've tested it. It just works.

Apr 5, 2016 3:00 PM in response to rkaufmann87

If you care about opinions, here's more support: http://forums.macrumors.com/threads/mac-blu-ray-data-disc-burning-need-toast.111 9673/

markl81

Level 1

15 points

Jun 26, 2016 7:50 AM in response to Nikon Fan

I have had the same problem. This is very frustrating. It was working before some recent updates on El Capitan, and now it has stopped and cycles the way you described.

LG External Blu-ray - Driver Fails