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Cannot delete folder in iCloud Notes

Hey all!

Problem:

I created a folder in iCloud Notes, and it will not delete no matter what I do, or what device I use.


Version:

I'm using OSX El Capitan & Notes Version 4.0 (535). The issue even occurs on my iPhone 5.

Have tried:

- Renaming the corrupt folder.

- Moving the corrupt folder to a sub-folder in iCloud.

- Moving the corrupt folder to My Mac account.


Has anyone experienced the above?

Posted on Nov 25, 2015 9:30 AM

Reply
41 replies

Sep 25, 2016 10:47 AM in response to PhoenixWright

Hi, I think I've found at least a partial solution to this problem.


I had the same problem of not being able to delete a folder. I tried to delete it on different devices, but it always eventually game back to all devices. Finally I decided to launch Notes on all of my devices simultaneously and then deleted the rogue folder on every device. Note that I also had iCloud open on a Mac and I deleted the folder in question from there, too.


At this point I noticed that the folder popped back quite soon on one of the devices, my MacBook. So, the MacBook seemed to be the one with a corrupted folder, refusing to be deleted and eventually propagating back to all the other devices, too.


To test my theory, I disabled Notes in the iCloud preferences on my MacBook. This caused all Notes application content – notes and folders – to vanish from the Mac. After a while I re-enabled Notes in the iCloud preferences and let Notes download everything from iCloud again, and voilà, the problematic folder was gone for good! Hope this helps some of you.

Cannot delete folder in iCloud Notes

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