CarPlay Will Not Connect or Stay Connected

Interesting!

I have the 2016 Honda with Carplay and I've been plagued with "This device is not compatible with Carplay" or "not connected" messages with my iPhone 6 Plus. I'd unplug the Apple cable, turn it around and plug it back in again. Sometimes that would work.

Yesterday I got my iPhone 7 Plus and tried it and it disconnected after a couple of minutes. Worked great for the 40 minute drive into work this morning, but driving home, no such luck.

I checked just now and did find a VPN app and vpn profile that I deleted. We'll see if that helps. Thanks much!

MrsSpooky wrote:

Interesting!

I have the 2016 Honda with Carplay and I've been plagued with "This device is not compatible with Carplay" or "not connected" messages with my iPhone 6 Plus. I'd unplug the Apple cable, turn it around and plug it back in again. Sometimes that would work.

Yesterday I got my iPhone 7 Plus and tried it and it disconnected after a couple of minutes. Worked great for the 40 minute drive into work this morning, but driving home, no such luck.

I checked just now and did find a VPN app and vpn profile that I deleted. We'll see if that helps. Thanks much!

No VPN app for me either - but at one point I did have one.

Curious if a complete restart of your iPhone 6+ (same phone I have) resolves at least the "Device Not Connected" message / issue for you?

If I restart my iPhone before I plug it into my 2016 Civic Touring then it works almost every time (can't recall a time that it has not.) Have yet to find a reliable workaround for the "...device is not compatible..." message short of not leaving my iPhone connected to the car when I shut it off - but then I'll run into the "Device Not Connected" message when I plug it back in.

SCR

I have no VPN on mine. Issues no matter what.

This is a very tough issue. You don't know if it's the phone's hardware or software, the cable, or the car's hardware or software.

How do you troubleshoot something like this and who even would do the troubleshooting? Does Apple have any kind of relationship with the vehicle manufacturers where their support teams can work together on a problem? And how widespread a problem is this anyway? And how many people having the problem would even report it or know how?

Yeah, this doesn't help at all, but I've been trying to figure out where to start with this beyond doing what's worked for others.

I have this issue but was able to reduce the incidence.

Not sure if car specific, I have a Porsche Macan, but maybe woth a try.

I use a regular apple cable and iPhone 6.

1) plug in phone before you start the car.

2) give it a minute before you turn on the car. I plug in before buckling up. even with the car off, I think the system still recognizes the connection.

3) turn car on.

4) when done driving, turn car off, wait a bit again, then disconnect phone. I had the best luck when opening the door to signal to the car a complete shut down of the media.

The only issue I run into now is that on a long drive or if I switch back and forth too frequently between the tuner and other screens/functions and carplay, it will ramdomly disconnect on its own. But I am able to be on carplay 90% of the time vs. lucky it even connects.

Just installed Pioneer AVIC-8100 NEX head unit into an Audi A4.

iPhone 6S - running 10.1.1

CarPlay disconnects continuously. I have no VPN app installed. May try and replace the lightening cable.

More testing tomorrow.

I don't use Apple Music, so it must be something else!

I had to turn my VPN OFF. That seemed to solve the problem.

I'm gonna have to try this. just bought a 2017 civic yesterday and was so excited to have CarPlay and it's crashed the computer system entirely like 4 times already

VPN was my problem. Had no issues until I added a VPN to my iPhone. Removed it from my iPhone and CarPlay works perfect again.

I just did an audio system reboot on my 2017 Honda Civic and it fixed my issues. Just hold down the audio button until the reboot screen appears. Also make sure nothing's plugged into the USB port.

I reset the whole system and it worked perfect for a few hours then back to the usual issues. Half the time those touch screen buttons aren't even responsive

Ok thanks.. it worked... it also fixed the Honda link connection to the internet. Hope it will last.

Thanks again

I nEver used the other port. I thought that was just for charging. CarPlay has always connected for me. It's just glitchy as **** and disconnects or crashes the computer

I’m having the exact same problem with my Peugeot 2008 and have tried evereything, so frustrating