Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I purchased a used Apple Watch but I can't pair it

I Purchased used Apple Watch and I can't pair it to my phone. It keeps saying it's linked to an iCloud account and I can't reach the old owner. What do I do

Apple Watch, iOS 9.2

Posted on Dec 8, 2015 6:18 PM

Reply
Question marked as Best reply

Posted on Jan 5, 2018 5:02 PM

Second hand Apple Watch (series 1) has arrived and exactly the same problem contacted seller who has told me to reset Watch by holding both buttons down for 10 seconds which I have done multiple times and still won’t work ! Did you fix yours ? How ?

17 replies

Nov 13, 2016 5:27 PM in response to Jonathan UK

Original owner and i are not in the same town, but he managed to call Apple Support to remove "Activation Lock". He will be receiving notification via email within a day or two from Apple Tech once it has been done. Fingers crossed!!! At least, an apple product has 24/7 apple support, I'm not too sure what's gonna happen without you guys!! Thanks again!

I purchased a used Apple Watch but I can't pair it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.