iTunes match is automatically downloading songs to phone

iTunes match is automatically downloading all songs to my iPhone once they have been matched/uploaded. I don't see any settings to stop this and only download specified tracks. Any ideas?

iPhone 6, iOS 9.0.2

Posted on Dec 10, 2015 7:20 AM

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165 replies

Feb 7, 2016 6:16 AM in response to tysonrb

Same thing happening here-I just ran Itunes Match after upgrading to Windows 10 yesterday. I had cleaned up my music library and thought it would be seamless. Wow! Was I wrong!!!


I didn't notice until just now that my 64 gb Iphone 6 was filling up. Thank God I'm on Wifi right now!


I had to use the "Find the missing tracks" and now it's frantically filling up my phone faster than I can cancel the downloads. I just go into the storage and delete the music as it fills up, but this is getting old!

Feb 13, 2016 11:08 AM in response to tysonrb

Just noticed this was happening today. I think I managed to stop it. I did all of the following, not sure if everything is necessary.

1, In Itunes prefs on Mac under devices I checked prevent iphones, ipods from syncing automatically

2. In system settings on iphone under itunes and app stores I unchecked all automatic downloads and unchecked use cellular data.

3. In system setting on iphone under music: I have show apple music turned on and use cellular data turned on but I don't think these settings matter in regards to the automatic download of songs to the iphone being discussed here.


After making these changes I ripped a CD with itunes, and it showed up in my cloud library available on the phone, but was not downloaded to the phone as it was earlier. The CD was Donovan Troubadour the definitive collection disk 1, which is not available in the itunes store, in case you wondered.

Feb 14, 2016 5:18 AM in response to drsteve-o

OH Apple, this is so bad. Everything described here also happened at my side. Why are you not acting??? Here is my situation.


I waited for the Sonos integration and started Apple Music three days back with the family package. I have a carefully tagged library of 25k songs, 1430 albums that is. I read all the news about Apple screwing up tags in the icloud music library. I first made sure that there was no way Apple would affect anything in my Mac's library. Apple has an explicit statement that they would never change anything on your computer. Important for me since this is also the libary my Sonos system uses. Happy by this assurance, I turned on the iCloud music library. It matched around 17k songs which was done virtually immediately. There were around 8k songs that needed to be uploaded. I did not count the hours, but this probably took a day. Turned on Apple Music and iCloud music library on the iphone 6s and the iPad Air, both running IOS 9.2.1. It all looked great. iCloud music library indeed screwed up tagging wise, but that was expected and somehow also understandable given the matching principle Apple uses. Sonos integration is perfect so one happy camper.


Then this morning I was warned with no memory on the iPad and a full iCloud backup which is impossible since I always keep enough buffer space. It appeared that the iPad started to download thousands of songs from my library. Stopping did not help. If I turn off using the iCloud music library it is automatically turned on again when opening Music. End result, iPad complete full. I started to delete music from the Settings menu. Every time Music keeps coming up with the downloads. To me it seems that Music tries to download all the songs that were unique to me, so the 8k that were uploaded from my Mac to the iCloud music library. No 100% proof yet, but virtually sure. I tried everything, restarting, killing Music, turning of Apple music and iCloud music library, cancelling the downloads, etc. They keep coming back! I now decided to just download 8k of songs and every 10GB just delete the music. Let's what uses after that. To me it seems that within the copy of the library on the iPad locally, some settings are going wrong. Something here furthermore screwed up the iPad badly. It cannot even check for a software update anymore. My next attempt would be to clean up the whole iPad and restore a backup. If anybody has any suggestions, please!


Then the iPhone. The downloading also started there when I opened music. I cancelled the download. After that nothing happened anymore. For a number of hours it is now quiet there, so all OK. Strange given the above.


TO APPLE: to me it seems that the issue here is twofold. First local music libraries somehow getting corrupted, and second all of this seems to be caused by music that is not matched and was uploaded to the iCloud music library. With a 100k songs per person guaranteed capacity this must be a HUGE issue to Apple and I hope it is treated as such.

Feb 15, 2016 2:28 AM in response to Arnoud NL

Update for the ones interested. The iPad became worse by the hour. I had to decide to reset it completely and restore the last backup. For one day now, both the iPhone and the iPad are doing well and music is nog downloading songs anymore.

On a different topic, I am surprised how much space the music library takes on the mobile devices. In my case there is small 1GB difference from before I started Apple Music. On a 16GB device where already a large portion is taken by all the necessary apps this is a lot. People who also stream a lot apparantly see huge caches. I think Apple should dramatically upgrade the standard memory. What is 16GB anno 2016?

ARnoud

Feb 15, 2016 7:28 AM in response to Arnoud NL

I started iTunes match a little over two weeks ago and canceled my subscription today. I have this problem and all the other major issues people spoke of too. iTunes Match basically made my iPhone's UI worthless as it gave me prompts every 10 seconds (not an exaggeration) telling me about songs it cannot download. It made my battery die after 2 1/2 hours of non use (or less than an hour of use). It downloads songs over cellular so my AT&T data plan went significantly over in a matter of days.


Things I've done:

• AT&T has offered to upgrade my plan to the 30GB family plan for free -- This helped cover the immediate need for data overage.

• I canceled my iTunes Match -- this actually did nothing, I actually get all the "cannot download" prompts still, plus now I get a prompt every 30 seconds telling me my subscription has expired (so its actually worse than it was), and my battery still seems to be draining exceptionally fast -- YES I have turned off iCloud music library, YES I restarted my phone.

• I submitted an official bug report to Apple

• I opened a case with Apple Customer Relations -- essentially their legal department. They are helpful and seems like they are able to compensate me for data overage costs.

Things I need to do to fix the problem:

• Wipe my phone and start all over (pretty sure this is the only fix)

• Apply for a job at Apple as a software engineer to help fix their products and help prevent their reputation from eminent free fall.

• Continue to complain

Things i won't do:

• Get an Android phone (Nope, at least when working properly Apple still has the UX chops)

Feb 15, 2016 12:31 PM in response to Ahab the Eskimo

Hello everybody,


I've been using iTunes Match since 2012 and been through many troubles.


The new update 9.2 made the app Music download all the tracks uploaded on iTubes Match. It can cause some data troubles if you are not on wifi. You can modify this and say you don't want tracks be downloaded by the app Music.


So every time you want to upload music on itunes Match, go in your iPhone's settings -> music app -> Uncheck "Use network data",

Then add your music on iTunes Match. When it is done, you can go back to your iphone settings and check "use network data".

Now, you'll see your new music but it won't be downloaded on your iPhone.


Hope that helps,

Cheers, Vince

Feb 23, 2016 5:11 AM in response to tysonrb

This is hilarious. This is the FIRST time I've ever spent a dime on any music or streaming services with Apple, and what happens right away? I'm out doing errands, turn in iCloud Music thinking that it's been long enough for my desktop to have uploaded everything. About an hour later, I notice my phone is really hot and half the battery is gone. Apple decided to download 6GB of music to my iPhone without me having automatic downloads gone. THIS IS ********. Thanks for costing me money with Verizon.


Did a bunch of library on/offs, sign in/out, etc....thought everything was fine. However, this morning I notice that 6GB of music is on my phone AGAIN. *** is the point of iTunes match if it's not saving me space on my phone, and eating away my data costing me money? I'm cancelling iTunes Match this morning and getting my money back.

Feb 23, 2016 2:16 PM in response to tocheeba

I never thought I would be saying this - but it looks like it might be time to start looking elsewhere for my streaming needs. Hurts me greatly to be saying that:


In some quick playing around with alternate services - I found this info:


Google Play - expensive - $9.99/month; still requires flash for the web player


Amazon Music - same price as iTunes Match $24.99; 250,000 song; initial testing uploads was lightning fast and showed up immediately on iOS devices; Mac app has some quirks, feels like a web app, some things not working (drag and drop uploading of files).


Think I'm gonna test out Amazon Music for a while and see how it goes with the free 250 song account before I jump ship. I keep hoping each day that Apple is going to fix this issue - but I am seeing no signs or progress in any shape or form. At the very least Apple - acknowledge you have some issues and are working on them.

Feb 24, 2016 4:24 PM in response to bluehz

Figures. I've been using Match since 2013 or 2014, when I only had a 16G iPhone. Some functionality issues, but nothing horrible. Three days ago my (wifi only) iPad warned me I was out of space. I dug around, and you guessed it, gobs of new music on it. So I deleted most of it. It came back. I used 40GB of my 400G plan just yesterday. I checked my phone and still only 700k of music on it. Phew. Worked on iPad all afternoon, finally just shut off the wifi. Picked up my phone, it was HOT and low battery. Now I'm mad. It used 12G yesterday on cell data!! I read a bunch of these posts and it helped some. I am completely logged out of iTunes on my mobile devices, but it still wants to load more music. My cell data is OFF. My match renews in April, I'm not renewing. Screw that. Yesterday cost me $150 in over data charges. It's been fine for a couple years until this. Really, really upset.

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iTunes match is automatically downloading songs to phone

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