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Keep getting "Finish changing your pass..." notification

I'm using El Capitan. I recently reset my Apple ID password. I've cleared my keychain and logged out of iCloud and back in. Now at random times a day I get a notification with, "Finish changing your pass..." followed by, "Your passcode also protects access to data stored in iClo..." Then I have the option to click 'close' or 'Enter Passcode." It doesn't matter what I click, the notification goes away, nothing happens, then it pops up again in a few hours. See attached.


User uploaded file

MacBook Pro (15-inch Early 2011), OS X El Capitan (10.11.1)

Posted on Dec 11, 2015 6:32 AM

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38 replies

Jan 30, 2016 12:00 AM in response to tim5700

I had this on my iPhone 6 with iOS 9.2 and 9.2.1 - disabled 2-factor, no change, removed iCloud account, no change, spoke to Apple who got me to reset all settings on the iPhone, issue went away - had to reconfigure heaps of lost settings, ring tones, wallpapers, keyboard clicks, stuff like that - took several days to find all the issues I had as a result of deleting "all settings".


Two days later, I now have the popup on OS X - so iPhone is working, OS X now has the issue.


EXTREMELY annoying.

Apr 4, 2016 2:07 PM in response to tim5700

Add me to the list of folks having this problem. I talked with Apple Support, escalated up to a senior advisor who couldn't fix it, finally escalated to Engineering and he said the wait time is typically 2-3 weeks for an answer. Thankfully, it doesn't seem to hurt anything, but it's annoying.


FWIW, this started for me right after I changed my Apple ID password (no 2-factor involved...just from old to new password) and then the issue started. I would go to the trouble of reinstalling OS X and all my apps if I thought it would help, but if it's something wrong with my iCloud account I'd be wasting a lot of time.

May 17, 2016 7:24 AM in response to brenden dv

I'm beginning month three in waiting for the highest level of iCloud engineers to respond with a fix. The senior Apple advisor I'm working with has kept me well-informed and my issue was escalated beyond the engineering level above him to the folks who actually developer the iCloud code. This is an iCloud problem...I get the same thing on any machine where I have an iCloud account. While it's annoying, it does go away when I feed it my login credentials, but then it re-appears whenever I restart my Mac and that's the only time I see it.


The engineering team recently did some verbose logging and captured the logs from my iMac when it was happening, so perhaps I'll eventually find out what's causing it. When I do...I will post the solution here.

Keep getting "Finish changing your pass..." notification

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