Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My new Apple Pencil gives me a "This accessory or cable is not certified ... " message. It's just new out of the box and I get the message when I plug it in my iPad Pro. Anyone else with the same problem? Any fixes?
"This cable or accessory is not certified.." seems to be a problem with iOS 9.2 failing to correctly identify an Apple Pencil with no battery charge. Use the male-to-female lightning adaptor that is provided with the Apple Pencil to connect it with your iPad Pro's charge cable, then charge it from your iPad Pro charger. After a couple of minutes the Apple Pen should have a percent or two of charge - enough for your iPad Pro to recognise it when plugged into your iPad Pros lightning port. Provided your Apple Pencil has enough charge, you should be offered the option to pair it, and be warned that the Apple Pencil has low charge. 10-15 minutes on charge is usually enough to provide the Apple Pencil with 15-20% charge.
If, even after a prolonged charge, you still have the same problem, check your iPad Pro's lightning port for fluff or other detritus. Failing that contact Apple Support.
Note: You can check you Apple Pencil's charge level by pulling down the notifications panel from the top of your iPad's screen and tap Widgets. Both your iPad and Apple Pencil charge level will be shown under the Battery widget.
I hope this helps.
This worked!!! Thank-you so much!!! You are an apple rock-star.
mY pencil didn't come with a male to female connector.... :/ and my pencil is no longer working
Happens when the Pencil has 0% battery. If on the road, without the tiny adapter, plug the Pencil into an iPhone instead of the iPad.
lol actually we read these all the time, generally don't respond tho.
Hey
My apple pencil stopped working with no reason and i had same error like you
You should plug it into ipad charger for 10 minutes to charge it about 5% after that you can pait it again with your ipad and continue charging or using it with ipad
I did this and its working again
Amen.
Excellant. That truly worked for me. Many thanks. This link is much helpful Use Apple Pencil with iPad Pro - Apple Support
This worked for me also. Pencil change was only at 1% so it could just be that it was totally dead to start out with.
My new Apple Pencil gives me a "This accessory or cable is not certified ... " message.
