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Siri Not Working Correctly on 6s

Hey there,


I just got a 6s last week (had the 6 previously) and Siri hasn't been working well at all on this phone and I don't know if this is a known issue or maybe just me. It seems very spotty, certain tasks she does just fine, while others she gets caught on. I have the current iOS update (9.2 at the time of this being published), and this is an issue both when I'm connected to wifi (have tried on several networks) or using cellular data. These are some examples:


"Schedule lunch for tomorrow at noon"

"Okay, I've set up your lunch. Shall I scehdule it?"

"Yes"

*thinks for a minute*

"Sorry, Chris, I'm afraid I can't do that."


"Call Eric Thompson, mobile"

*thinks for a good minute*

"Sorry, I'm having trouble with the connection, please try again in a moment"


What's my Dad's cell phone number?"

*long delay*

"Uh oh, something's wrong, can you try again?"


But adversely,


"Do a web search for cookie recipes"

*split second*

"Here's what I found..."


"What's the weather like today?"

*split second*

"Okay, here's the weather..."


It seem like there is a pattern that issues come from things connected to my personal device (e.g. calendar, contacts) but standard queries (e.g. weather, web search, GPS directions) are no problem. Would love to know if this is a common issue and any ideas on what I might be able to do to correct it.


Thanks!

iPhone 6s, iOS 9.2

Posted on Dec 14, 2015 4:32 PM

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Question marked as Best reply

Posted on Apr 4, 2017 2:03 AM

Try the following all-purpose steps for dealing with erratic device or sync behaviour. They assume that all of the content you want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.


  1. Backup device. (To iTunes, over USB, with your laptop on power, make sure it doesn't sleep)
  2. Restore as a new device. (Restore your iPhone, iPad, or iPod to factory settings - Apple Support)
  3. Restore the backup you made earlier.


Use an encrypted backup if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.


tt2

37 replies

Jun 7, 2016 9:02 AM in response to IdrisSeabright

Meg St._Clair wrote:


I use both Siri and the Echo. Siri is much better for fine control of Hue lights. One thing I've noticed, is that the new Hue app performs much better for me in general. The old one had some issues playing nice with Siri. Download the new one and try it out. Don't delete the original as it has some differences in features. You can keep both on your phone and use both.


Thanks for the suggestions. I do have both Hue apps on my iPhone 6s, cuz I do not like the UI of the new Hue app. (I actually like the iDevices app MUCH better than both Hue apps - you dont have to have an iDevice device to use it - it works great for Hue llights - you should check it out,)


My Echo works best with Hue, Siri cannot interrprt what I am saying, (especially trying to set the light to 100). Alexa never has issues, she changes color perfectly, sets brightens/dimness, and switches on and off perfectly.


I try not to use the Hue apps except for setup of the new Hue - I do everything else with the lights via voice commands and IFTTT. I am going to try the backup, iPhone reset and a restore suggestion next - but seriously, that is too much work to be doing frequently (just like having to reboot the iPhone 6s to get Hey Siri to answer me). I have had Amazon Echo since Christmas and have had to reboot her once (and she still works perfectly).

Jun 7, 2016 9:15 AM in response to randynchicago

randynchicago wrote:



My Echo works best with Hue, Siri cannot interrprt what I am saying, (especially trying to set the light to 100). Alexa never has issues, she changes color perfectly, sets brightens/dimness, and switches on and off perfectly.

My experience has been the reverse. The Echo turns lights on and off without problems but doesn't handle dimming or scenes nearly as well as Siri. I suspect the different recognition algorithms are going to work differently for different people. I have a lot of trouble with Google's speech recognition. I can't use Samsung's at all. The Echo works well but Siri has worked the best for me. I have an American Standard accent and, after years of voice lessons, pretty good diction. Who knows.

Dec 6, 2016 12:48 AM in response to dkeiphone6

If you haven't already done so try the following all-purpose steps for dealing with erratic device behaviour. They assume that all of the content you do want on the device is in your library ready for restoring. If it isn't see Recover your iTunes library from your iPod or iOS device first. I would also recommend you copy everything out of the camera roll if you haven't already.


  1. Backup device.
  2. Restore as a new device.
  3. Restore the backup you made earlier.


Use an encrypted backup if you want to preserve passwords, Wi-Fi settings, web history and health data where appropriate. I also suggest syncing with a selection of playlists (unless you're using iCloud Music Library) rather than manually adding content as, if nothing else, the process above is easier to do if you ever have to go through it again.


tt2

Siri Not Working Correctly on 6s

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