When I highlight an email message in the trash and hit delete it disappears for a second, and then the mail file reappears. I have to hit DELETE a second time for the email to actually be deleted. This only happens in the Trash folder. This didn't start until I upgraded my Macbook to El Capitan.
How do I change it back to where the messages are deleted on the first attempt?
Mac mini, OS X Server
What Email Provider? Comcast, Earthlink, Cox, ATT, Yahoo, iCloud, Gmail, AOL, Hotmail (other)
It's possible your IMAP Trash folder is not assigned correctly. Look in the lower section in the folders list under the account.
Check your settings in Mail > Preferences > Accounts > select account > select Mailbox Behaviors tab > check your settings for Trash.
ky-softail wrote:
When I highlight an email message in the trash and hit delete it disappears for a second, and then the mail file reappears. I have to hit DELETE a second time for the email to actually be deleted. This only happens in the Trash folder. This didn't start until I upgraded my Macbook to El Capitan.
How do I change it back to where the messages are deleted on the first attempt?
WHY are you doing what you describe?
Why not just empty the whole trash folder and be done?
Lemme know if I am not seeing this clearly...
It would help us a lot if you would tell us what App and version - Apple Mail?
The WHY I thought was clear. I delete a message from the Trash folder, or select all messages in the Trash folder to delete, and they come right back within a second after I click delete permanently. I then have to repeat that process to delete them permanently. I want to delete messages from the Trash folder like I used to by doing it on the first attempt.
ky-softail wrote:
The WHY I thought was clear. I delete a message from the Trash folder, or select all messages in the Trash folder to delete, and they come right back within a second after I click delete permanently. I then have to repeat that process to delete them permanently. I want to delete messages from the Trash folder like I used to by doing it on the first attempt.
on the contrary... you said " When I highlight an email message in the trash and hit delete it disappears for a second, and then the mail file reappears "
My question remains... "Why do you select any message, much less all of them, to merely Empty the trash" (deleted items is the common term for all Mail Clients)
Further, what APP are you using? Throw in the version while you're at it.
In all my Mail clients I have used on my Macs through the years, I have set a preference to Empty the Deleted Items on Quit = no action by me required.
That's where you and I differ. I never want to delete items automatically upon quit. I prefer to control my mail and the deletion of it.
What happens if something occurs that causes you to quit while having something in the Trash, or Deleted Items, folder? Any messages you didn't actually aim to permanently remove are gone with no chance to recover. By doing it manually I have control to confirm permanent deletion.
I am using OS X El Capitan 10.11.2 with Mail version 9.2 (3112).
Is this a Gmail account? What version OS X were you using prior to upgrading to El Capitan?
Gmail's idea of deleting a message from the Inbox is to move it to All Mail folder. To truly delete a message you have to move it to Trash.
I suspect you will need to update your setting in your Gmail account by logging into your account in your browser, then in Mail remove the Gmail account and let it download again from the server.
Mail made changes on how it connects with Gmail in Mavericks. http://www.needhelp4mac.com/2013/12/use-gmail-with-mavericks-mail/
(Fair disclosure: Needhelp4Mac is my site. I may receive some form of compensation, financial or otherwise, from links on my site.)
I have the same problem since I upgraded to El Capitan. In my "Mail" app (from Apple) whenever I attempt to empty my "Trash" folder within the app, the deleted items reappear and have to be deleted a second time. I've seen this behavior in an earlier OS which was explained as an attempt by Apple to save us from ourselves. My MacBook Pro cannot be upgraded beyond El Capitan so I assume I'll have to live with this unless someone has a way to modify the behavior of the "Trash" folder in Apple's "Mail" app.
I have the same problem since I upgraded to El Capitan. In my "Mail" app (from Apple) whenever I attempt to empty my "Trash" folder within the app, the deleted items reappear and have to be deleted a second time. I've seen this behavior in an earlier OS which was explained as an attempt by Apple to save us from ourselves. My MacBook Pro cannot be upgraded beyond El Capitan so I assume I'll have to live with this unless someone has a way to modify the behavior of the "Trash" folder in Apple's "Mail" app.
dianeoforegon's last post lead me to check the points she raised. My mail provider is AT&T. I have two mail accounts on my MacBook Pro. An iCloud account and the Yahoo account. The Yahoo web page shows the Mail App trash as the same folder as on my MacBook mail app. The mail page has separate areas in the side bar for iCloud folders and Yahoo folders. Both accounts show as IMAP accounts in my mail preference display. When I select a trash folder in either account section I see all of the deleted messages from either the iCloud or Yahoo account. Perhaps there is some glitch that won't clear both trash folders with one delete and I'm being forced to apply two deletes to clear the trash from both accounts. I have scanned the information about V2 and V3 folders and my V3 folder looks good in my library. It is not clear whether I should have a V2 folder in El Capitan but I have one that contains a MailData Folder dated Sept 3. My V3 also has a MailData folder dated Dec 4. I haven't been able to extract from all of the account correction instructions whether I should, and how to go about, getting rid of what appears to be a surplus MailData folder. BR
I have 2 accounts, an iCloud, and an AT&T Yahoo. Neither account has the "Store deleted messages on the server" checked. In the "mailbox behavior section in "Preferences" for both accounts, the "Move deleted messages to the trash folder" is checked. I unchecked both, saved the changes when queried, and opened my mail application. In the LH column that shows the folders in each account, 4 "deleted Messages" folders appeared. I emptied the folders (one delete only to accomplish this) and deleted the surplus "Deleted Messages" folders from the LH column. In the LH column of my mail page there are no longer any "Trash" folders, only one "Deleted Messages" folder for each account. I suspect that the problem is resolved. Thanks for heading me in the right direction. BR
Weird question, but is Safari running when this double delete is needed?
No, it happens every time regardless of whether anything else is running or not including nothing else running.
Easy... don't move them to the trash until you are sure...
I have a bunch of folders where I save nearly all messages - trash is TRASH
if you like, I will ask our good friend dianeoforegon to have a look at your issue - she is the go to gal for all things Mail, no matter what App or platform
It is not a Gmail account. Thanks anyway.
Hmmm, just wondering if you've tried a Safe Boot, holding Shift key at bootup, then Rebuilding all the Mailboxes in Mail?
Must delete email twice from Trash.
