I tried to send a video attachment from an app. The email is now stuck in my outbox (iCloud) on my iPhone and I can't delete it. it won't swipe to show the red delete tab. How do I delete it and stop it 'spinning' away? Thanks
iPad 2 Wi-Fi, iOS 6.1.3
I know this thread is a bit old, but just in case anyone finds it here is the solution:
1) Put the iPhone in Airplane mode
2) Open the Mail app
3) Go to the Outbox
4) Click Edit, click the circle next to the stuck message to select it
5) Click Delete
6) Take the iPhone out of Airplane mode
7) Return to the Mail app. :-)
I know this thread is a bit old, but just in case anyone finds it here is the solution:
1) Put the iPhone in Airplane mode
2) Open the Mail app
3) Go to the Outbox
4) Click Edit, click the circle next to the stuck message to select it
5) Click Delete
6) Take the iPhone out of Airplane mode
7) Return to the Mail app. :-)
OK, gang, i think i figured it out. I got it to work at least, but there is one step that no one seems to mention: once you turn on Airplane mode, then completely power down your iphone. - as in, hold down power button until you seen the red & white "Slide to power off" button. Power back on, then go straight to OUTBOX with airplane mode still on. (Mine turned red & let me delete at that point) There REALLY should be a simple shortcut built into MAIL to solve this problem. hint hint, AAPL….
Yup, that's the trick. Just putting in airplane mode and trying to delete doesn't work because the "edit" is still grayed out. But as soon as I powered off and then back on, the "edit" was NOT grayed out and I was able to delete those spinning emails! THANK YOU! And what I found out about emails stuck in an outbox because of a video file is that the person receiving the email keeps getting the email but w/o the video. A friend asked me why are they getting the same email, dozens of them? For the past few days? That's when I realized that I needed to find a resolve for this issue because at that point it's annoying other people!!! LOL
Hi, thanks for the attempt, but it didn't work for me either. It won't allow me to select it as it's greyed out. Worst of all it's a large email that is chewing up my data usage as it keeps resending it and the recipient isn't too happy about that as every day he receives it thrice. Does anyone have a solution for this issue?
me too ... and it burns my battery very quickly while it spins and spins and spins.... there needs to be a override button/feature to clear a stuck email. Last time this happened, I dealt with it for months before it finally allowed me to delete it.
This did not work for me. Even in airplane mode the one email (with video) is still spinning away (since Jan. 7) and the edit option is greyed out. A couple of weeks ago a lead chat tech support person worked with me for hours trying to figure out a problem with sending iPhone videos which began suddenly in December. It was in the process of figuring that out that this email got stuck in my outbox. I would just ignore it but now other emails get stuck in the que waiting for this one to send. Those emails I can edit or resend but the problem email just sits there.
Anyone have the solution? (I have an iPhone 5S operating on IOS 9.2. ATT is the carrier if that matters.)
You are a lifesaver.... this was driving me crazy trying to stop/delete this! Apple needs to make it easier to do this!
It worked! Thanks so much
I also am having this problem. can't go back..stuck in view mode .. only way I am able to get back to basics is restart phone..annoying!
Thank you. Thank you. This worked for me. Was going nuts trying to figure this out.
This was very helpful. Thanks so much!!
Upgraded to High SIerra. Only issue was email would not send, stuck in outbox. Used this and worked great! Thank you very much! 1/6/18
YAY! That's it and should have been step #2 in the OP's instructions i.e.
Okay, after two months of frustration this was by far the answer to my problem using the added one point that had not been mentioned:
Thank you for the stress relieving 5 point lesson.
Thank you!! I tried everything and that stupid email has been trying to send for a month! Even worse, is the person who is was going to kept receiving blank emails every time I opened my outbox! Your extra step was the solution every one else missed! Thanks for the solution!
I have an email stuck in my outbox and it won't allow me to delete it
