Live Photos showing up as 3 second video files.

All my Live Photos are showing up as 3 second video files after I synced my iPhone with my computer. IOS and Mac OS all current. Can't figure out what happened. Any ideas?

iPhone 6s, iOS 9.2, null

Posted on Dec 21, 2015 9:14 PM

Reply
14 replies

Dec 22, 2015 12:53 AM in response to LarryHN

I connected it to my computer to add new music and then the photos app opened and asked if I wanted to import photos. So I guess I would say importing to photos. But then I did an iTunes sync after so... I also use iCloud Photo Library. This was the first time in a while that I actually plugged my phone into my computer. I'm wondering if it because my iPad isn't running iOS 9.2. I'm updating that right now. I also synced my iPad the same way as well.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Live Photos showing up as 3 second video files.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.