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Level 1

1 points

CBS All Access - won't connect to iTunes Store

OK- trying to do the free trial but everytime I try to enter the password provided it just says "can't connect to iTunes Store".

interestingly, everything shows active on the account... I even got an email from  with a confirmation? if you look at the CBS All Access settings - it shows I'm signed in? I can access the store and rent movies, watch Netflix and Hulu so I know I have a good connection.

i tried restarting the  tv - did it twice with no luck...

Any help would be appreciated! Happy Holidays!

Posted on Dec 23, 2015 5:29 PM

Best reply

Lpcustom43 Author

Level 1

1 points

Posted on Dec 25, 2015 8:22 AM

TTrying again today - still the same... Anyone?

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17 replies

klacusky

Level 1

4 points

May 21, 2016 7:55 AM in response to Lpcustom43

can confirm this is still a problem as of may 2016 :/

Oct 20, 2016 6:45 PM in response to Lpcustom43

Well you'll all be happy to know this is still happenining TEN MONTHS LATER!

My CBS app/subsciption worked fine for 6 months and then all the sudden it's decided not to work! I've been on the phone over an hour with apple and they can't seem to come up with anything.

CBS All Access - won't connect to iTunes Store