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how to remove mac adware cleaner pop up window

I have a pop up window whenever I'm in google chrome that says, "Recommended download, install mac adware cleaner" now to protect our mac device from malware, adware and other security threats. Is this a real pop up or an adware?

How do i get rid of it?

thanks

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Dec 30, 2015 11:28 PM

Reply
76 replies

Dec 6, 2016 8:45 AM in response to Kappy

I agree. In fact, I was having the same problem. I followed the steps someone shared here, but I was still getting popups. Yesterday, I came across and, with cautious optimism, downloaded and installed Malwarebyte (it's free). I ran the scan operation and it discovered another 22 files identified as malware. I deleted them (some required restarted my MBP) and haven't had a popup since.

Dec 29, 2016 10:16 PM in response to Kappy

You say: ... In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to.

So you are saying to turn off the wifi and with the wifi off, relaunch Safari --is that correct?

then you say: Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

At what point does one turn the wifi back on? I don't find it clear from your description.

I read it as turn wifi off, relaunch Safari (and since wifi off it can't connect malicious webpage)...........but then what: keep wifi of and put in a trustworthy site like apple.com --------or at that point turn wifi back on and then go to apple.com?

how to remove mac adware cleaner pop up window

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