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iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

I purchased my Apple iphone 6 on januray 10th, 2015 in Dubai. i dropped my iphone in february and the top of the iphone(above the screen) got a minute crack. there wasn't any replacement option in India so i had no other option but to use that iphone and when i tried to update the iphone to iOS9.1 in November 2015 i got an error 53. Apple in india said they cant fix it here and i'll have to send it to dubai. I had to wait a month to send it to dubai and finally did. My warranty expires on january 11th, 2016. When given for service in dubai now, they're telling i'll have to pay 1240 aed to get a new phone because my warranty is void if the iphone is broken. BUT the error hasn't occured because i broke my phone(it was working fine for 10 months). I lost all my data because of this error. i don't want apple to fix my screen or anything! i just want them to fix the error 53 so that i can use my phone but they won't! and i haven't given the iphone for service outside yet! so it's still under warranty. please help me. i can't shed all my earning trying to fix a phone where the fault is on apple. PLEASE HELP. THANK YOU.

iPhone 6, iOS 9.0.2

Posted on Dec 31, 2015 2:25 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2015 2:28 AM

iPhone warranty was never International, it will only be serviced in country of purchased.

You do not have warranty in another country.

245 replies

Feb 5, 2016 8:33 AM in response to gail from maine

gail from maine wrote:



So they made me pay for the screen which was almost half the price of the iPhone Really? If you paid more than this, then you paid too much:

iPhone screen repair costs

Accidental damage isn't covered by the Apple One Year Limited Warranty, but AppleCare+ covers two incidents of accidental damage with a service fee. You can also use our Express Replacement Service. Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.

With AppleCare+

Without AppleCare+

iPhone 6s Plus

$ 99

$ 149

iPhone 6s

$ 99

$ 129

iPhone 6 Plus

$ 79

$ 129

iPhone 6

$ 79

$ 109

iPhone 5s, iPhone 5c

$ 79

$ 129

iPhone 5

$ 49

$ 129



Oh!! thats just about 400 AED for an iPhone 6 screen repair. They charged him around 1200 AED for it. I'm gonna ask my friend to report that particular AASP. Lawsuit!!! This is exciting for me though my friend has to go through the whole legal process.

Could you please share the link in which this information is stated so that i can use it as evidence.


Thanks GB.

Feb 5, 2016 10:54 AM in response to ajs42548

Wrong. It did NOT work after the unauthorized repair. The Touch ID was compromised by the unauthorized repair and was not functional.

If you're in a country where you can't get it repaired by an authorized service provider, or directly by Apple, then you should re-think your priorities when it comes to owning an iPhone. Perhaps an alternative would be a better choice for you.

Feb 5, 2016 1:07 PM in response to hanska63

hanska63 wrote:


I think they are pathetic, they are killing their own products with an update

They are not killing it. You killed it when you got an unauthorized repair done to the phone. My phone updated just fine and if I broke my screen I would go and have apple fix it, not some fly by night company so I can save a few bucks.

Feb 5, 2016 1:08 PM in response to Csound1

Csound1 wrote:


Arjunthebuster wrote:


Hey degree,

I haven't repaired the phone outside anywhere yet! Apple is asking me 22,000 INR(1240 Aed) to get a replacement phone when my iPhone is already in warranty till 11th of january 2016.

That was some while ago, it's not in warranty now is it?

His whole problem is that the warranty was null and void once he admitted to dropping and breaking the screen. His warranty date was invalid the second he dropped and broke the phone.

Feb 5, 2016 1:10 PM in response to Arjunthebuster

Arjunthebuster wrote:


Hey degree,

I haven't repaired the phone outside anywhere yet! Apple is asking me 22,000 INR(1240 Aed) to get a replacement phone when my iPhone is already in warranty till 11th of january 2016.

Yes but it was damaged when you dropped it and accidental damage is not covered by the warranty.


Besides, it's now February 2016.

Feb 5, 2016 1:12 PM in response to Arjunthebuster

Arjunthebuster wrote:


I Was told I wouldn't get A replacement phone if it wasn't under warranty. So I had to rush aand pay the Rs.22,500( 331.798 USD) and get a replaced iPhone.

And that is how it works. You will not get a free phone just because you dropped it and broke it. That is what everyone here has been trying to tell you.

Feb 5, 2016 1:18 PM in response to KC7GNM

KC7GNM don't say everyone... You have missed the whole point of this post.. It is (for the 50th time) not the fact that he dropped his phone that ruined it. It's the fact that Apple recommended an update which got him stuck in error 53. When something is wrong it's wrong, and it will stay wrong no matter how many people try to divert the problem to something else or make some rediculous argument about security risk.

iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

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