You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

I purchased my Apple iphone 6 on januray 10th, 2015 in Dubai. i dropped my iphone in february and the top of the iphone(above the screen) got a minute crack. there wasn't any replacement option in India so i had no other option but to use that iphone and when i tried to update the iphone to iOS9.1 in November 2015 i got an error 53. Apple in india said they cant fix it here and i'll have to send it to dubai. I had to wait a month to send it to dubai and finally did. My warranty expires on january 11th, 2016. When given for service in dubai now, they're telling i'll have to pay 1240 aed to get a new phone because my warranty is void if the iphone is broken. BUT the error hasn't occured because i broke my phone(it was working fine for 10 months). I lost all my data because of this error. i don't want apple to fix my screen or anything! i just want them to fix the error 53 so that i can use my phone but they won't! and i haven't given the iphone for service outside yet! so it's still under warranty. please help me. i can't shed all my earning trying to fix a phone where the fault is on apple. PLEASE HELP. THANK YOU.

iPhone 6, iOS 9.0.2

Posted on Dec 31, 2015 2:25 AM

Top-ranking reply

ckuan

Level 10

120,776 points

Posted on Dec 31, 2015 2:28 AM

iPhone warranty was never International, it will only be serviced in country of purchased.

You do not have warranty in another country.

View in context

245 replies

ajs42548

Level 1

0 points

Feb 5, 2016 2:59 PM in response to TJBUSMC1973

It wasn't damaged AS IT STILL WORKED!!! It still worked after he dropped it. It didn't work AFTER the upgrade. Big difference.

Philly_Phan

Level 7

20,725 points

Feb 5, 2016 3:00 PM in response to ajs42548

Perhaps you would be better off trashing your iPhone and buying a competitive product that meets your satisfaction.

Philly_Phan

Level 7

20,725 points

Feb 5, 2016 3:01 PM in response to ajs42548

ajs42548 wrote:

It wasn't damaged AS IT STILL WORKED!!! It still worked after he dropped it. It didn't work AFTER the upgrade. Big difference.

Then you should replace it for him.

TurboV

Level 1

0 points

Feb 5, 2016 3:01 PM in response to ckuan

You seem to be an iSheep. The Guy isint asking for screen replacement , he wants the phone unbricked which was caused by iOS update.

Philly_Phan

Level 7

20,725 points

Feb 5, 2016 3:03 PM in response to TurboV

TurboV wrote:

You seem to be an iSheep. The Guy isint asking for screen replacement , he wants the phone unbricked which was caused by iOS update.

Then unbrick it for him.

Feb 5, 2016 3:03 PM in response to ajs42548

They cannot understand this concept I have tried

ajs42548

Level 1

0 points

Feb 5, 2016 3:04 PM in response to tonefox

You have a car that works fine and if you take your car in for a computer upgrade (I assume you know that cars have an ECM) and the car doesn't work after that, then the manufacturer is on the hook to fix it. The manufacturer can't tell the driver that it doesn't have to fix the car because it has a cracked headlight. Or do you disagree with that too?

Feb 5, 2016 3:06 PM in response to ajs42548

Wow!On point. thank you!

ajs42548

Level 1

0 points

Feb 5, 2016 3:07 PM in response to Philly_Phan

Why should I replace it? I didn't stop it from working, Apple did with its upgrade. Apple's upgrade stopped it from working so Apple should have to fix it.

Philly_Phan

Level 7

20,725 points

Feb 5, 2016 3:08 PM in response to Arjunthebuster

Arjunthebuster wrote:

Wow!On point. thank you!

Wow! Is he going to fix your iPhone for you?

Csound1

Level 9

60,033 points

Feb 5, 2016 3:08 PM in response to ajs42548

Have you actually tried, or are you assuming?

Philly_Phan

Level 7

20,725 points

Feb 5, 2016 3:09 PM in response to ajs42548

ajs42548 wrote:

Why should I replace it? I didn't stop it from working, Apple did with its upgrade. Apple's upgrade stopped it from working so Apple should have to fix it.

Simple. You're not pleased with the product and the support for the product. Buy one that meets your requirements.

Feb 5, 2016 3:13 PM in response to gail from maine

There is a reason why Apple just recorded their first Quarterly sales decline since 2003.

Philly_Phan

Level 7

20,725 points

Feb 5, 2016 3:15 PM in response to Fat_Monkey

Fat_Monkey wrote:

There is a reason why Apple just recorded their first Quarterly sales decline since 2003.

Sure there is. What in the world does that have to do with this thread?

Feb 5, 2016 3:20 PM in response to Philly_Phan

The fact that they can deliberatly ruin someone's phone and not be held liable

iphone 6 error 53 and APPLE WONT REPLACE OR FIX!