iphone 6 error 53 and APPLE WONT REPLACE OR FIX!

TJBUSMC1973 wrote:

LOL, what part of that had to be edited?

I suspect it was part of the quote. Probably the part about the people in the profession that Shakespeare recommend getting rid of first thing.

"The first thing we do, let's kill all the lawyers" from Henry VI, Part II?

Meg St._Clair wrote:

TJBUSMC1973 wrote:

LOL, what part of that had to be edited?

I suspect it was part of the quote. Probably the part about the people in the profession that Shakespeare recommend getting rid of first thing.

"The first thing we do, let's kill all the lawyers" from Henry VI, Part II?

Ah, I see that now! Wisenamed got edited, and the Host did a good followup and edited my quotation of him. Good work, Host, lol!

So you're saying that a cracked screen causes error 53? Even further, you're saying that all damage to Iphone 6's will cause error 53? What about all the other first 52 errors?

Error 53 is a specific error and it only appears after an upgrade.

Do you really expect us to believe that all problems with the phone will cause an error 53? And that error 53 only comes up after an upgrade? How come the error 53 never appeared on anyone's phone anytime before an upgrade? Any diagnostic technician will tell you that if a problem appears just after an event but never before that, then the event was the cause of the problem, especially when that is the case 100% of the time.

ajs42548 wrote:

So you're saying that a cracked screen causes error 53? Even further, you're saying that all damage to Iphone 6's will cause error 53? What about all the other first 52 errors?

Error 53 is a specific error and it only appears after an upgrade.

Do you really expect us to believe that all problems with the phone will cause an error 53? And that error 53 only comes up after an upgrade? How come the error 53 never appeared on anyone's phone anytime before an upgrade? Any diagnostic technician will tell you that if a problem appears just after an event but never before that, then the event was the cause of the problem, especially when that is the case 100% of the time.

Get help with iOS update and restore errors - Apple Support

Actually, error 53 can occur for other reasons. However, it is a common error when Touch ID is damaged or faulty. Now, if it's manufacturing defect, then that's within Apple's responsibility. However, if there's been any unauthorized modifications, then Apple isn't responsible anymore.

This is very simple. I'm having a difficult time understanding why people don't understand this.

This is more than ridiculous. A phone which is working fine, can be bricked just by updating to the latest version of iOS, and posters here don't think it's a serious issue?

It wouldn't be so bad if you could revert to the previous vesion of iOS to get the phone working again. But, you can't. I understand that an iPhone's warranty will be voided by getting it repaired by a 3rd party repairer, and this is only reasonable. However the issue is that phones bricked with error 53, were working fine before the update, and would continue to work if they had not been updated.

I personally, don't see anything wrong with people taking thier phones to 3rd party repairers when their warranty has expired. For example, in my case, the nearest Apple store is 350 miles away. If I had and iPhone which needed repairs, and I had the choice of sending it away to be fixed, and waiting at least a few days before I got my phone back, or getting it repaired the same day locally, I know I would choose the local repair option.

If you purchased a used iPhone, wouldn't you want some assurance that the touch-ID security is still intact?

I didn't mention used phones in my post. I'm talking about people who had a phone which was bricked by updating iOS, but was working fine beforehand.

I'm having a difficult time understanding why you can't understand that this problem only occurs after an upgrade. I'll repeat this again... When there is a common problem occurring after an event (in this case an upgrade), then the problem was caused by that event, in this case the upgrade. Any and all technicians will tell you to go back to the way the device was before the event, whether it's a hardware or software reversal. If the upgrade never happened then the phones would still be working perfectly. One second before the upgrade = working phone...One second after the upgrade = bricked phone. Diagnosis = upgrade caused the problem. There can be no other conclusion.

Arjunthebuster wrote:

It was under warranty when I claimed and now Since i've paid for and got the new replaced iPhone it has an extended service warranty for 2 or 3 months(Don't remember exactly). If you still want a binary answer then YES the iPhone is still under warranty.

No it was out of warranty when you cracked the screen. You still do not get it. They will not replace the phone under warranty once you broke it due to your negligence.

roger_m wrote:

This is more than ridiculous. A phone which is working fine, can be bricked just by updating to the latest version of iOS, and posters here don't think it's a serious issue?

It wouldn't be so bad if you could revert to the previous vesion of iOS to get the phone working again. But, you can't. I understand that an iPhone's warranty will be voided by getting it repaired by a 3rd party repairer, and this is only reasonable. However the issue is that phones bricked with error 53, were working fine before the update, and would continue to work if they had not been updated.

I personally, don't see anything wrong with people taking thier phones to 3rd party repairers when their warranty has expired. For example, in my case, the nearest Apple store is 350 miles away. If I had and iPhone which needed repairs, and I had the choice of sending it away to be fixed, and waiting at least a few days before I got my phone back, or getting it repaired the same day locally, I know I would choose the local repair option.

You obviously have not read this entire thread. No one has said that. What we have said is that if damage was done to the phone then it is not apple's fault. If someone decided to have a 3rd party fix the phone it voids the warranty. The error 53 comes up with a faulty or counterfeit touch id. If the OP had gotten his phone repaired at an authorized apple store then he would not have had this problem. He chose to ignore the cracked screen. The drop probably caused more damage than just what he could see visually outside the phone. When he updated it came up with an error 53. He then tried to get the warranty to pay for the repair but because he dropped it the warranty was voided. He could have chosen to repair the screen for a cheaper price like some have suggested but he chose to come on here and complain about apple not giving him a free phone.

Next time actually read the thread before you post.

Actually, I did read before posting. The phone was working fine before being updated, and if there was a way to revert back to an older version of iOS the original poster would have been able to get their phone to work again, without the need to for it to be repaired.

Apple have never supported the downgrading of iOS. Arguing that here is futile. You can tell them at Feedback but good luck with that. It's an old argument and one that Apple has not accommodated to date, and I doubt will.

Cheers

Pete

Arjunthebuster wrote:

Isn't that clear enough to see that the iOS update caused the issue and not the hairline crack from months before???

Not really. Who's to say the touch ID mechanism wasn't damaged somewhat with the drop.

Cheers

Pete

I believe a few years ago you could downgrade to an older version of iOS, without much trouble at all. It may not have been supported by Apple, but was easy enough to do. In those days, you could jailbreak your iPhone just by visiting jailbreak.me and sliding a button. Of couse things have changed a lot since then..

I know that downgrading is not supported. But, it should be. Not just for cases of this error, but also for users of older iPhones whose phones run slowly after updating. On other phones, if an update causes problems,you can go back to an older operating system. I fail to see how anyone can think it is acceptable for an iOS update to brick a working iPhone, and there being no way for the user to restore the old version of iOS to unbrick their phone. The attitude that that the user should have taken their phone to an Apple store to get it fixed, and then they wouldn't have the problem, is simply not good enough. I'm sure that the majorty of iPhone users were never told at purchase time, that they should never get their phone repaired by a 3rd party.

I can only imagine there are going to a lot of unhappy iPhone users who end up with bricked phones.