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Grey Lines Through Photos

Hello,


I recently uploaded photos from my iphone, and upon previewing them in the Photos app, they showed with grey lines down the center with a mini-preview of the photo. This only happened to the first 100 or so, and the rest of the photos are normal.


Has anyone else encountered this or know how to fix this?

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Jan 1, 2016 9:57 AM

Reply
53 replies

Jul 6, 2016 3:31 PM in response to audthomp

Select a couple of these photos and export the Original version to the desktop by using the File ➙ Export ➙ Export Unmodified Originals for X Photos... menu option.

User uploaded file

Once on the Desktop open them with Preview and see if you get the same corruption. Another test is to drag of of the files into your browser's window and see if it appears the same or not.


Does it?

Jul 8, 2016 4:53 PM in response to Old Toad

I did do this. It appears the same. I will have to try the thumb drive test. I opened them in Preview, Safari and Chrome just to see and it still came across. I also did an export to the desktop and one other folder on the desktop just to mix it up but I still have the same result.


I really appreciate your help. The strange thing is, it was only that week. All of my other photos from my phone are uploading properly. And one of the images in the middle of the "corrupted files" came out just fine. So out of that entire week, one photo was not corrupted. It just doesn't make sense so I figured it may be a setting that was "bumped" but I'm on a 5S so I don't have the "Live Photo" setting. I thought maybe it was a case of accidentally setting it to "Live Photo" so the upload was sketchy...but that's not my situation.


I started having a lot of photo problems when I upgraded to El Capitan. And a lot of processing troubles as well.

Nov 15, 2016 1:52 AM in response to whollyhannah

I have this issue as well. It has corrupted photos randomly up to a year old in my library.

I am running OS Sierra. I do not have the originals as they are deleted off my device on upload and it does not happen to every photo.


I have tried all advice offered. when exported to desk top the thumbnail looks correct but if I open it or email it, I find the lines back in the image.


Appreciate any help.

Dec 5, 2016 7:52 AM in response to whollyhannah

I have experienced this. My photos uploaded fine from my devices, but when I was going through them, I found fifty or so ruined by grey lines going through them. I have tried everything to get the lines out, from exporting, to modifying... nothing works. The photos are ruined.

What is the issue? My library getting too big? My Mac not powerful enough? I am running Sierra and my Mac is not that old. I have sufficient hard drive space. Did I reach the end of Photos capabilities? I'd really like to know. Photos are much too precious for this to be happening. I need a system I can rely on. If Mac is no longer suitable, then I may have to return to Windows.


This issue needs to be resolved immediately.

Dec 11, 2016 1:15 PM in response to beckalini

I have the same issue - on roughly 200 photos. There doesn't seem to be a way of "uncorrupting" them. However, I have noticed that they are all from my iPhone 6, and some imported in the same period from the iPhone 5s we have are fine - no grey line. Perhaps it's the phone software, as much as photo.


If anyone does have a fix - it would be nice to know - as I don't want to risk having the same problem again.

Grey Lines Through Photos

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