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Level 1

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Artist/Album, etc. ID tags missing

iTunes seems to be ignoring the ID tags on songs and in many cases actually deleting the information from the files. For example, the snip below shows what's in iTunes, Windows Explorer, and the details of the file. In other cases, the details have been completely stripped out, which will force me to research and recreate the data. In some cases, albums have been split while importing so that some of the songs are placed correctly - \iTunes Media\Music\Composer\Album\, while other songs from the album end up in \...\Unknown Album\Unknown Artist\ I know this is a documented problem and have spent hours scouring this forum as well as other, non-Apple forums for a good solution. What I don't have is a consistent, reliable, and quick/easy way of correcting this issue and preventing it from happening going forward. 1000's of song are affected by this and I am not looking forward to spending hours trying to correct the problem. Apple - It doesn't look like you have a) fixed the issue or b) come up with a solution for correcting the data in files iTunes has either ignored or damaged. Is there a resolution and if so, could you please make it apparent to me and the other users who are experiencing this isse?

Posted on Jan 3, 2016 8:05 AM

Best reply

turingtest2

Level 10

272,985 points

Posted on Jan 3, 2016 12:03 PM

My guess is that the problem files will be in mp3 format and have multiple tags that are not fully synced with each other, and some internal change to iTunes is making iTunes read data from an incomplete version. You may need to use a third party tag editor to sync the data or better yet distil it into one tag that has all the information. For best results each file should have a single ID3v2.3 tag.

An alternative approach would be to use the right-click context menu in iTunes to Convert ID3 Tags... > None a few times to remove all existing tags and then Convert ID3 Tags... > v2.3 to build a fresh tag with the information still held in the iTunes database, you would then close, temporarily rename the iTunes Media folder, use the shift-start-iTunes method to open a recent version of your library in the Previous iTunes Libraries folder that has the data that you want to recover, use a script called ExportImport to export the necessary information, close iTunes. restore the original name of the iTunes Media folder, shift-start-iTunes to reconnect to the original library, then import the exported data.

tt2

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16 replies

turingtest2

Level 10

272,985 points

Jan 31, 2016 12:38 PM in response to vielle

You're welcome, and the best of luck.

tt2

Artist/Album, etc. ID tags missing